Addis Ababa Science & Technology

University
School of Electrical Engineering &
Computing
Department of Computer Engineering

Internship Final Report

Hosting Company:- Dire DAWA Public Service and
Human
Resource Development
[ICT Infrastructure Development Directorate]
Advisor :- Mr.Yehualashet Megersa
BY:Nesria Mudin ID.NO 2988/05

June,201
6

Contents
1.

Introduction of the company

Background of the company
Mission & Vision of the company
Strategic objectives of the company

2. Internship experience
Working environment experience
Technical skills

3. Problem in the bureau

4. Conclusion & Recommendation

1. Introduction
Background
Modern administrative system in Ethiopia is believed

to be established on the turn of the first decade of

the 20th century during the time of Emperor Minilik II
"Central Personnel Agency" (C.P.A) was established
pursuant to order No 23 of 1961 and started
functioning as of June, 1963.
During the Military regime its name was changed to
Public Service Commission (P.S.C) with a new
organizational Structure
The F.D.R.E, the Federal Civil Service commission
(F.C.S.C) was Established by proclamation No 8/
1995.

Continued
Vision & Mission

Vision
To foster a dynamic, visionary and knowledge-based

Civil Service.

Mission
Develop Ethiopia into a socially progressive and

prosperous nation with talented civil servants by

providing them training and career advancement
opportunities.
Foster the trust and positive thinking from the public
towards the government through the provision of
quality service and maintenance of good
communication with them

Continued
Major objectives of ICT Infrastructure

Development Directorate
Provide ICT based training for employee

of governmental and nongovernmental

offices of Dire Dawa city administration.
Provide communication services using
integrated information technology
systems.
Repair and assemble equipments like
Computer, Server, Network tools.
Main services provided by ICT Infrastructure

Development Directorate
Implement information communication

and video conferencing.

Provide different electronic devices (i.e.
computer, ups, switches...) for different
governmental organization.
They provide maintenance It controls
the metropolitan network (i.e. Nano
Station Wireless Technology) in all
kebeles.

2. Internship experience
Working environment experience
Interpersonal Communication skills
Practical skills
Interpersonal Communication skills
Team playing skills
Leadership skills
Work ethics
Entrepreneurship skills

Continued
Technical experience
1. Networking experience
Small School network installation & configuration
Networking devices and cabling
2. Computer maintenance experience
Software
Operating point and other software installation
Hardware
Hard disks ,RAM ,disk drives

Continued
3. Rack and Server

Installation and
Configuration
42U Rack assembling
Dell servers(Edge R720
and Dell Power Edge
R810)
Switch
Server operating system
installation(Microsoft
Widows Server 2012
windows server 2012

Continued
4. Video Conferencing System
There was already installed

video conferencing system in

Dire Dawa Communication
Affair Bureau as werda net
program to provide video
conference from different
areas.
The system has video camera
and microphone system,
display units video
conferencing software ,
recording system etc
I have seen how connection is
established between the
conferencing centers using the
ping test command

3. Problem in the bureau

I have noticed the Bureau has a problem

of using a website. There are two websites

http://www.mcit.gov.et/
http://www.dire-dawa.gov.et/

The first one updated in 2010 and only in

english
The second one updated in July 2015 and
has Amharic, Oromifa, Somaligna and
English languages, and the contents are
not managed evenly in all languages.

Continued

Continued
I have raised this problems to my company

advisor and he has advised me to refer to the

two sites mentioned in more detail and the
site of Ministry of Public Service and Human
Resource Development as a competent site.
I have tried to indentify the current
requirement of the bureau based on the new
organizational structure, the services it
provided and the customer service needs in
order to develop a new website that satisfies
the bureau needs and customers
requirements.

Continued
I have discussed with my company advisor

different points about website layout of each

page, navigation layout, color choice, images ,
bureau and customer needs,
I have learnt HTML, JAVA script and CSS
languages to basically understand the website
development skills with the help of my
advisor and the materials provided
I have tried to construct a simple website for
the company

Conclusion
I have experienced different working skills,
working as teams,
communication.
The internship program has helped me a lot in

developing practical skills on knowledge

gained in the campus and gaining a new
knowledge on skills like
computer networking & maintenance
video conferencing system
website programming

Recommendation
The ICT Directorate has to manage the

training it provides and the training it's staff

members takes systematically so that
accomplishing a single task would not take too
long.
The Directorate has to give strong emphasis
to develop office automation systems in
house.
The directorate has to find away to keep its
experienced skilled manpower from leaving
which is currently causing a big problem in
handling and completing larger projects