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SPMS

Strategic
Performance
Management
System

Legal
LegalBases
Bases
Establishment of Performance Evaluation System
Establishment of Performance Evaluation System

Sec
Sec.33,
.33,Chap.
Chap.5,
5,Book
BookVVof
ofE.O.
E.O.No.
No.
292
292
administered in accordance with rules,
administered in accordance with rules,
regulations
regulations&&standards
standardspromulgated
promulgatedby
bythe
the
Commission
Commissionfor
forall
allofficers
officers&&employees
employeesinin
the
thecareer
careerservice
service
administered in such manner as to
administered in such manner as to
continually
foster
the
improvement
of
continually foster the improvement of
individual
individualemployee
employeeefficiency
efficiencyand
and
organizational
organizationaleffectiveness.
effectiveness.

CSC
CSCMC
MCNo.
No.6,6,s.s.2012
2012
and
andCSC
CSCResolution
ResolutionNo.
No.1200481
1200481

Legal
LegalBases
Bases

AdministrativeOrder
OrderNo.
No.25
25
Administrative
datedDecember
December21,
21,2011
2011
dated
establish a unified and integrated
establish a unified and integrated
Results-Based Performance
Results-Based Performance
Management System (RBPMS) across
Management System (RBPMS) across
all departments and agencies within
all departments and agencies within
the Executive Branch of Government
the Executive Branch of Government
incorporating a common set
incorporating a common set
performance scorecard, and creating
performance scorecard, and creating
an accurate, accessible, and up-toan accurate, accessible, and up-todate government-wide, sectoral and
date government-wide, sectoral and
organizational performance information
organizational performance information
system.
system.

Joint Resolution No. 4 of the


Congress of the Philippines
(Governing Principles of the Modified Compensation and
Position Classification System and Base Pay Schedule of the
Government)

Item 1 (d)

a performance-based
incentive scheme which
integrates personnel and
organizational performance
shall be established to
reward exemplary civil
servants and well
performing institutions

E.O. 80 s.2012
Directing the Adoption of a Performance-Based
Incentive System for Government Employees

Source: Department of Budget and Management Facebook Page

E.O. 80 s.2012
Directing the Adoption of a Performance-Based
Incentive System for Government Employees

2012 Pilot Implementation Phase


With on-going/continuing Refinement
2013 Harmonization Phase
2014 Alignment Phase
2015 Institutionalization Phase

Source:
http://www.gov.ph
/pbb/faqs/#ba

Issuances on PBB
1. Achieved at least 90% of MFO targets
2. Achieved at least 90% of priority
programs/ projects
3. Satisfy 100% of the 4 good governance
conditions:
Good Governance Condition 1:
Transparency Seal
Good Governance Condition 2:
PhilGEPS Posting
Good Governance Condition 3:
Cash Advance Liquidation
Good Governance Condition 4:
Citizens Charter
Civil Service Commission Strategic Performance Management System

CSC DBM Joint Circular No. 1


s.2012
2 Outstanding ratings w/n the year
2 step increments due to meritorious
performance

1 O rating & 1 VS rating w/n the


year
1 step increment due to
meritorious performance
2 VS ratings w/n the year
1 step increment due to M.P.
Civil Service Commission Strategic Performance Management System

Joint Resolution No. 4 of the


Congress of the Philippines
(Item 4-d)

CSC DBM Joint Circular No. 1


s.2012 (Item 9.0)

B
I
P
PIB shall be discontinued
beginning 2015

SPMS
..\..\..\
INSPIRATI
ONAL\Stil
l By
Hillsong
(a very
inspiring
video)_(
360p).

Strategic
Performance
Management
System

THE SPMS CONCEPT


Gives emphasis to the

strategic alignment

agencys
strategic
direction

day to day
operations
of the
units

THE SPMS CONCEPT


Focused on linking
ORG
individual
s
performance vis-vis the agencys
organization
Vision, Mission &
Strategic Goals
A mechanism to ensure:
employee achieves the objectives set by the
organization
and the organization achieves the objectives it
has set itself in its strategic plan

LINKIN INDI
V.
G
PER
F VMG

Goal Aligned To
Agency Mandate
Philippine Development
Plan
Agency Vision, Mission
Strategic Priorities
Performance Goals

PDP
Chapter1:InPursuitofInclusiveGrowth
Chapter2: MacroeconomicPolicy
Chapter3:CompetitiveIndustry &
ServicesSector
Chapter4: CompetitiveAgriculture
andFisheriesSector
Chapter5:AcceleratingInfrastructureDev
t
Chapter6:TowardsaResilientandInclusiv
e FinancialSector
Chapter7: GoodGovernance
andtheRuleofLaw
Chapter8: SocialDevelopment
Chapter9: PeaceandSecurity
Chapter10:

1 STEP
st

Form your
Performance
Management
PMT
Team

THE SPMS CONCEPT


Follows the

4-stage PMS Cycle


performanc
e
rewarding
&
developm
ent performanc
performanc
planning
eereview
review
and
and
evaluatio
evaluatio

performanc
performanc
ee
planning
planning
and
and
commitm
commitm
ent
ent
performan
ce
monitori
ng &

5. Submit
3. Staff
Memo
2.
Depts
to
make
4.
Dept
5. Submit
Memo
OPCRs
to
2.
Depts
to
make
4.
Dept
by LCE
Heads
to
IPCRs,
Heads
to
OPCRs
to
by LCE
MPDC.
Heads to
IPCRs,
Heads to
meet staff
Dept
review
MPDC.
to
Submit
meet
staff
Dept
review
to
to discuss
Head to
then calls
sign
Submit
submit
7. PMT
IPCRs
to
to
discuss
Head
to
then
sign
submit TARGETS Before
PMT
calls
makethe 7.
IPCRs
IPCRs
to
Planning
TARGET
HRMO
TARGETS
make
IPCRs
Planning
Conference.
TARGET
OPCRs
HRMO
Conference.
Sem.`
6.
MPDC
to
OPCRs
S
MPDCs
6. MPDC to Approve
S
Approve
review
8. Mayor
changes.MPDCs
Can
review
OPCRs, can
OPCRs, can
input
input

performanc
e
rewarding
&
developm
performanc
performanc
ent
eereview
review
planning
and
and
evaluatio
evaluatio

changes.
input on Can
input onCall
OPCRs/IPCRs.
OPCRs/IPCRs.
Dept Heads &Call
Dept on
Heads
agree
final&
agree
on final
targets.
targets.

8. Mayor
signs.
signs.

performanc
performanc
ee
planning
planning
and
and
commitm
commitm
performan
ent
ent
ce
monitori
ng &

1.
1.
Memo
Memo
by LCE
by LCE
to
to
submit
submit
RATING
RATING

5. Submit
2. Staff
3. Depts
to make
4.
Dept
5. Submit
3.
Depts
OPCRs
to
to make
4.
Dept
Heads to
IPCRs,
Heads
to
OPCRs
to
Heads
to
MPDC.
meet
staff
IPCRs,
Heads to
Dept
review
MPDC.
meet staff
one-on-one
Submit
Dept
review
one-on-one
Head to
then sign
Submit
to
discuss
IPCRs
to
Head to
then
sign
to
discuss
make
IPCRs
IPCRs
to
REVIEW
RATING 7. PMT calls
HRMO
make
IPCRs
calls REVIEW
RATING 7. PMT
Conference.
OPCRs
HRMO
Conference.
6. MPDC to
Approve
MPDCs
OPCRs
6. MPDC to changes.
Approve
MPDCs
Can
input
review
8. Mayor
changes.
Can input
on
OPCRs/IPCRs.
review
8. Mayor
on
OPCRs/IPCRs.
OPCRs, can
signs.
Call Dept Heads,
OPCRs, can
signs.
Call will
Dept
Heads,
they
appeal
input
they
willRatings
appeal
their
OPCR
input

performanc
performanc
ee
planning
planning
and
and
commitm
commitm
performan
ent
ent
ce
monitori
ng &

their here.
OPCR Ratings
here.

WHAT IF AN EMPLOYEE
WANTS TO APPEAL
HIS/HER RATING?

performanc
e
rewarding
&
developm
performanc
performanc
ent
eereview
review
planning
and
and
evaluatio
evaluatio

WHAT IS COACHING?
Starting with what it is not

NOT GIVING FEEDBACK


NOT DISCUSSING POOR
PERFORMANCE WITH A
TEAM MEMBER
Coaching might be used to help
someone improve performance but this
type of conversation is NOT coaching

WHAT IS COACHING?
Starting with what it is not

NOT ADVISING
Telling the person what he/she should do

NOT TEACHING
OR INSTRUCTING
Imparting knowledge and skills

WHAT IS COACHING?
Starting with what it is not

NOT COUNSELING
Helping people overcome problem/s

NOT MENTORING
Narrower scope; specifically
structured for an experienced
manager to help a younger manager
to benefit from his/her experience

WHAT IS COACHING?

helping
helpingthem
them
understand
understandwhat
what
isisholding
holdingthem
them
back
so
they
can
back so they can
find
findaaway
way
forward.
forward.

someone
Helping
Helping someone
achieve
achievegoals
goals

success
Its
Its success

depends
dependson
onthe
the
coaches
coachesbelieving
believing
ininthe
thecoachee
coacheeto
to
find
findthe
thebest
best
solutions
for
solutions for
themselves.
themselves.

Sometimes
Sometimesabout
about

Helping
Helpingfind
find

solutions
solutions

QUALITIES OF A GOOD COACH

Honest, genuine & authentic


Has a positive view of human nature
Wants others to succeed
Can create a thinking environment
Enjoys seeing others develop
Enjoys learning
Wants others to be independent
Generous with appreciation
Values the opinions & initiative of others
Motivates others by setting a good example

KEY SKILLS OF COACHING

ASKS GOOD QUESTIONS


GOOD LISTENING SKILLS

Coaching Summary Report


NAME: ___________________
POSITION: ________________
OFFICE: __________________
Session No.

Date /Time

Content

Note

PREPARED BY:

CERTIFIED CORRECT

NAME & SIGNATURE

NAME & SIGNATURE

COACHEE

HEAD/SUPERIOR

You need
to have
EVIDENCE
that your
SPMS is

FUNCTIONA

SPMS Implementation
Evidence

Indicators

Communication
Plan

There was an
orientation.

There are
communication
materials

Evidence

Communication
Plan
Attendance
Sheet, Memo
requiring
attendance
Handbook,
manual, flyers,
brochures to
raise employees
level of

SPMS Implementation
Evidence

Indicators

PMT

PMT meets to
set performance
standards &
review targets &
accomplishment
s
PMT has its own
internal rules &
procedures

Evidence

PMT internal
guidelines
Minutes of
meetings

SPMS Implementation
Evidence

Indicators

SPMS Forms

The agency is
using
OPCRs/IPCRs
The agency has
developed & is
using Coaching
Forms,
Professional
Devt Forms &
Performance
Monitoring
Forms

Evidence

Accomplished
forms

SPMS Implementation
Evidence

Indicators

SPMS
Cycle

The supervisors &


employees agreed &
discussed targets &
standards prior to start of
the rating period
Monitoring & coaching
sessions are conducted
PDPs are drawn for
employees
OPCRs/IPCRs are rated
Ratings used as inputs &
devt planning & for

Evidence

OPCR/IPCR targets
submitted
Coaching &
Monitoring reports
submitted
PDPs on file
OPCRs/IPCRs with
ratings &
comments
HRD Plan
PRAISE
implementation

SPMS
How to
Use the
OPCR /
IPCR

FEATURES

1. EVIDENCE-BASED
Strengthens the

CULTURE OF PERFORMANCE

Thus, its OBJECTIVE

Evidence-Based
tasks

shall always
be supported by
reports, documents
or any outputs as
proofs of actual
performance.

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

FEATURES

2. Strengthens
ACCOUNTABILITY

Performance Contract
IPCR & OPCR: At the top,

you declare I commit! &


you sign
Witnessed by Superior & Agency Head
OPCR: Column on Budget
(you know how much the
taxpayers
are paying
your unit & how much funds

FEATURES

3. EFFORTS
TO
CONTINUALLY
DEVELOP
EMPLOYEE
BUILT-IN

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Fillin
g Out
the
Form

Una

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Name
Position
Immediate Superior/
Dept. Head

SUCCESS INDICATORS

MFO/PAP

(TARGETS + MEASURES)

Date
Mayor/Governor

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions

Department

MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Agency

Final Numerical Rating

Final Adjectival Rating

Ikaduh
a

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Major Final Outputs


(MFOs)

GOODS & SERVICES


MFO refers to the goods &
services that your agency/unit is
mandated to deliver to external
clients thru the implementation of
programs, activities & projects
(PAPs).

2 parts

Core
Functions
Support
Functions

MFOs: CORE FUNCTIONS

Major Tasks

Sources:

Phil. Devt. Plan

Local Govt. Code

Local Devt. Plan

Executive-Legislative Agenda (ELA)

Annual Investment Plan (AIP)

Road Map / Strategic Plan / Scorecard

old PERFs

Job Description

MFOs: SUPPORT
FUNCTIONS

Not Part of Your Major Tasks


Participation in Learning & Dev't activities (training, etc)
Participation in flag ceremony
Attendance in monthly staff meeting/Top Mgt Committee
Participation in Health & Wellness activities
Participation in LGU official activities
Participation/Membership in Committees
Liquidation of Cash Advance w/n the prescribed period

Ikatul
o

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Identify the
Success Indicators
of each MFO
Performance Standards

How to make
SUCCESS INDICATORS
TARGET
S

MEASURE
S

Quality

Efficiency

Civil Service Commission Strategic Performance Management System

T
Timeliness

PERFORMANCE
MEASURES

tangible
3 Dimensions of Performance
measurabl
e
verifiabl
Efficiency
Timeliness
Quality
e

Accuracy/ No Error
QUANTITY:
Compliance with rules
Approval of
Number
Superior/Acceptability
Complete attachments Percentag
Meet standards/
e
Comprehensiveness/
Completeness
Client Satisfaction

Action Time
Deadline /
Schedule
specify
day/date
Working Day
or Calendar
Day?
Citizens

Success Indicators
must be SMART

Pila ka measures
akong ibutang?
Ang 3 (QET)
gyud?

CORE FUNCTIONS:
At least 2 measures (E&T),
better if 3 measures (QET)
SUPPORT FUNCTIONS:
At least 1 measure (E),

How to make SUCCESS


INDICATORS

TARGET
S

MEASURE
S

Submit monthly
6 monthly reports accurately
accomplishments report prepared & submitted on the 5th WD
of the ff.month
Assist walk-in clients 100% of client requests acted 15
mins. from their arrival; with
satisfactory rating in semestral
customer satisfaction survey
100% of requested Tax Declarations
Assess real estate
issued 30 mins. from request
2 Quarterly TB Monitoring Reports
Monitor TB patients
submitted on the 15th CD after end
of quarter
Make vouchers
100% of needed vouchers
accurately made 15 mins. from
receipt of complete requirements

Sample Sources
Success Indicators

Citizens Charter
Accomplishment Reports
(historical data)
RA 6713 / ARTA of 2007
Benchmarking Reports
Stakeholders Feedback
Other documents

Ikaupat
Signatures

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)

I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Date

During submission of
TARGETS

Immediate Superior/
Dept. Head

Mayor/Governor

SUCCESS INDICATORS

MFO/PAP

(TARGETS + MEASURES)

Core Functions
MFO 1
MFO 2

Actual Accomplishments /
Expenses

Rating*

Remarks

T Ave.

After rating

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions
Support Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Ikalim
a

Ikaunom

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

2 ways
Copy the SUCCESS INDICATOR, then
change the data to reflect your ACTUAL
accomplishment
SUCCESS INDICATOR
ACTUAL ACCOMPLISHMENT
Accurately prepare reply to 100%
of received letters 15 mins. from
instruction

Accurately prepare reply to 90% of


received letters 30 mins. from
instruction

Write each measure found in the SI in


SUCCESS
INDICATOR
phrases
and
separatedACTUAL
by a ACCOMPLISHMENT
comma
Accurately prepare reply to 100%
of received letters 15 mins. from
instruction

Accurate, 90%, 30 mins.

Ikapito

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

HOW TO RATE ?

When you rate each of your


accomplishment, should you
put a rating in all
dimensions?
Q
E
T
Depende sa
akong
SUCCESS
INDICATOR

Practice ta!

QE T

SUCCESS INDICATOR

ACTUAL
ACCOMPLISHMENT

Accurately prepare reply to


100% of received letters 15
mins. from instruction

Accurately prepare reply to


100% of received letters 15
mins. from instruction

Prepare reply to 100% of


received letters 15 mins.
from instruction

Prepare reply to 100% of


received letters 15 mins.
from instruction

Yes

Yes

Accurately prepare reply to


letters 15 mins. from
instruction

Accurately prepare reply to


letters 15 mins. from
instruction

Yes

Yes

Accurately prepare reply to


100% of received letters

Accurately prepare reply to


100% of received letters

Yes Yes

Yes Yes

Yes

SUCCESS
INDICATOR
Quality,
Efficiency,
Time

Efficiency &
Time

Efficiency
only

Quality &
Time

Lets
Rate!
E

Double Standard
RATING SCALE

5 = 130% or above
4 = 115% - 129%
3 = 100% - 114%
2 = 51% - 99%
1 = 50% or lower

You Can
Develop your
RATING SCALE

GENERAL PRINCIPLE
Rating

Description

Numerical

Adjectival

Outstanding

Extraordinary level of achievement


Exceptional job mastery in all major areas of
responsibility have demonstrated
Marked excellence of achievement and
contributions to the organization

Very
Satisfactory

Exceeded expectations
All goals, objectives and targets were achieved
above standards

Satisfactory

Met expectations
Most critical annual goals are met

Unsatisfactory

Failed to meet expectations


One or more of the most critical goals were not met

Poor

Consistently below expectations


Reasonable progress toward critical goals was
not made

Lets
have
examples!

100% Attendance in flag


raising ceremony & flag
retreat

100%
=5
95% = 4
90% = 3
85% = 2
80% & less=

100% of requested letters


accurately prepared 15
mins. from instruction

Q
No error
1 minor error

=5
=

4
2 or more minor errors
=3
1 major revision
=2
2 or more major

100%
95%

T
=

w/n 5 mins. = 5
5
= w/n 10 mins.

90%
=
3

85%
=
2

80% & less= 1

4
w/n 15 mins.
=
3
16 mins.-1 hr. =
2
More than 1 hr.=
1

T Timeliness
Superiors can have a different
action time from that of their
subordinates, to give them time
allowance to review the output of
their staff & further improve it
Superior
Staf
Submit draft within Submit draft within
1 hour from
15 mins. from
request
request

Another example:
Replies to queries
sent out within 15
WDs from receipt

TIMELINESS
Replies sent
Replies sent
4
Replies sent
Replies sent
= 2

within an average of 10 WDs


within an average of 11-14 WDs

= 5
=

within an average of 15 WDs


= 3
delayed by an average of 1 to 7.5 WDs

Practice ta!

QE T

SUCCESS INDICATOR

ACTUAL
ACCOMPLISHMENT

Accurately prepare reply


to 100% of received
letters 15 mins. from
instruction

Accurately prepare reply


to 100% of received
letters 15 mins. from
instruction

4.3

Prepare reply to 100% of


received letters 15 mins.
from instruction

Prepare reply to 100% of


received letters 15 mins.
from instruction

Accurately prepare reply


to letters 15 mins. from
instruction

Accurately prepare reply


to letters 15 mins. from
instruction

Accurately prepare reply

Accurately prepare reply

Av
e

Ikawalo
MAGCOMPUTE
TAG
GRADO!

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

FORMULA
Core Functions
(Total
of allFaverage / # of entries) x
NU
IN
90%
M
A
( 85 R
/ 20 entries)
E
Lx 0.90 = 3.825

R
A
IC
SupportTFunctions
I
A
N
(Total of all average
G L / # of entries) x
10%
( 13.33 / 5 entries) x 0.10 = 0.267

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

In determining the final

equivalent adjectival
rating of the employee,
the final numerical rating
is converted as follows:

4.01 5.00 Outstanding


3.01 4.00 Very Satisfactory
2.01 3.00 Satisfactory
1.01 2.00 Unsatisfactory
1.00 Below Poor

Ikasiyam
We need
to
continua
lly
develop
our
people !

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

A MUST:
Filling out of
Comments &
recommendati
on for
development
purposes

recommendation
for development
purposes
Comments, observation or
recommendations
On performance,
competency assessment or
critical incidents
Used for HR development
purposes or interventions

Ikanapulo
Unsay
purpose
sa
REMARK
S
column ?

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Signatures

INDIVIDUAL PERFORMANCE COMMITMENT AND REVIEW (IPCR)


I, ____(name)_____, ____(position) ____ at the ___(department)___ of the Municipality of _________________ , commit to deliver and
agree to be rated on the attainment of the following targets in accordance with the indicated measures for the period Jan.to June
2014.

RATEE
Date:
------------Reviewed by:

Approved by:
Date

Immediate Superior/
Dept. Head

Date
Mayor/Governor

SUCCESS INDICATORS
MFO/PAP
(TARGETS + MEASURES)

Actual Accomplishments /
Expenses

Rating*
Remarks
Q

T Ave.

Core Functions
MFO 1
MFO 2

Support Functions
MFO 1
MFO 2

SUMMARY OF RATING

Core Functions

TOTAL
Formula: (total of all average
ratings / no. of entries) x 90%
Formula: (total of all average

Final Numerical Rating

Final Adjectival Rating

Mga Pakapin

RATING PERIOD

Shall be done Semi-Annually / by SEMESTER


Minimum appraisal period : 3 months

Maximum appraisal period: 1 calendar year

Civil Service Commission Strategic Performance Management System

Uses of Performance
Ratings

Performance-Based
Security of Tenure

Grant of Rewards
and Incentives

Basis for Personnel


Actions

Civil Service Commission Strategic Performance Management System

Appointments in
2015
shall be disapproved
All agencies shall have a CSC-approved
SPMS by January 2014. Accordingly, by January
2015, all performance based HR movements
and/or developments such as promotion,
scholarship, training, reward and incentives
shall only be based on a CSC-approved SPMS
under these guidelines.
Non-submission of agency SPMS to the CSC
for review/approval shall be a ground for
disapproval of promotional appointments

Sanctions
Non-Submission of :
1) The Office Performance Commitment and Rating Form to the PMT
2) Individual Employees Performance Commitment and Rating Form to
the HRM Office
within the specified dates will be ground for:
a. Employees disqualification for performance-based personnel actions
b. Administrative sanction for violation of reasonable office rules and
regulations and simple neglect of duty for supervisors or employees
responsible for delay or non-submission of the office and individual
performance commitment and rating report

Civil Service Commission Strategic Performance Management System

Appeals
Appeals

An Office/Unit or individual employee can file an appeal with the PMT


within ten (10) days from the date of receipt of their performance
evaluation rating

The PMT shall decide on the appeals within one (1) month from receipt.

Officials or employees who are separated from the service on the basis
of Unsatisfactory or Poor performance rating can appeal their separati
to the CSC or its Regional Office within fifteen (15) days from receipt o
the order or notice of separation.

Civil Service Commission Strategic Performance Management System

Civil Service Commission Strategic Performance Management System

Found written on the wall in Mother Teresa's


home for children in Calcutta:
People are often unreasonable, irrational, and
self-centered. Forgive them anyway.
If you are kind, people may accuse you of
selfish, ulterior motives. Be kind anyway.
If you are successful, you will win some
unfaithful friends and some genuine enemies.
Succeed anyway.
If you are honest and sincere people may
deceive you. Be honest and sincere anyway.

What you spend years creating, others could


destroy overnight. Create anyway.
If you find serenity and happiness, some
may be jealous. Be happy anyway.
The good you do today, will often be
forgotten. Do good anyway.
Give the best you have, and it will never be
enough. Give your best anyway.
In the final analysis, it is between you and
God. It was never between you and them
anyway.
(taken from the net)

Be
faithful
in
small
things
because
Be faithful in small things because
ititisisininthem
themthat
thatyour
yourstrength
strengthlies.
lies.

-Mother Teresa
-Mother Teresa

THANK
YOU
gac\Strat Thinking\videos for strat thinking\Maybe, the most inspirational video ever.avi

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