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Class:- SYBMS
Roll No.:- 04
Organisational Behaviour
&
Human Resource Management
Organisational Behaviour
Of
Motivation
To enhance employee motivation KFC is using one
to one meetings strategy.
They have staff incentive programs.
Includes the cleaning, hotel, maintenance,
accuracy, speed of service and product quality etc.
KFC sends e-mail, together with the memorandum
to the employees, the crew incentive programs etc.
The company uses bottom-up approach and a top
to down in strategic decision-making .
Leadership
They build the Yum! University that provides the
training and development programs.
They provide group of interactive session,
institutionalized open conversation.
They provides a completely transparent interface
in those to leadership positions, and including all
of the restaurant manager and the Chairman.
Also enhance open communication, and give
everyone the opportunity to express concerns and
their ideas.
Leadership Development.
Coaching Skills.
Culture.
Interaction Management.
Fire Safety.
First Aid training.
Food Safety.
Human Resources, Workplace Health & Safety.
Information Systems.
Financial & Operations Accounting.
Benefits To Employees
Employees Response
Lower employees are unhappy as most of the
benefits are only offered for qualified employees.
Qualified employees are very much satisfied with
the benefits offered by KFC.
Every employees are very much satisfied with
the health insurance provided as compared to
other fast food outlets.
Conclusion
By this report we came to know a lot about KFC,
likewise their motivational strategies which uses a
one to one meeting strategy, crew incentive
programs etc.
Unlike most of the other companies KFC follows
bottom up and top to down strategy for decision
making.
We also come to know that people from different
country and culture come together and work in
KFC.
Thank You