A Study on EXECUTIVE

TRAINING & DEVELOPMENT

at MTI, SAIL, Ranchi

PRESENTED BY :KUMARI PRIYA

Reg No:
CUJ/I/2013/IMBA/009

Steel Authority of India Limited -A Maharatna

The leading steel-making company.

Among the seven Maharatnas of the country.

Vision :

To be a respected world class corporation

and the leader in Indian steel business in
quality, productivity, profitability and
customer satisfaction.

Management Training

Its contributions towards management training, consultancy and

Institute:
research, it is one of the finest in-company training institutes in Asia
and the first in the country to have the distinction of receiving ISO
9001 certification in 1994 for management training and related
support services.
MTI is committed to enhance managerial competence of its
customers through continual improvement in the Quality of
Academic and related Support Services.
GROWTH, the quarterly Journal of MTI and the Annual Case Book
are regular publications of MTI. In addition to that Faculty of MTI
have publishes a number of books and papers in national and
international journals.
in-house training institute, the customers of MTI primarily are the
Plants and Units of SAIL
conducts training interventions for other organizations also. MTI
has conducted programmes for organizations like NTPC, MMTC,
NALCO, TATA Steel, Central Pollution Control Board (CPCB), MICOR

Objectives of the Study :

To acquire a thorough knowledge base on subject of Training
and Development
To explore the methodology and types of training provided to the
employees in an organization
To know process of Training and Development at SAIL
To study the effectiveness of Training and development in the
organization.
To find out whether the training activities is aligned with overall
goals of the organization.

Research Methodology ::
Defining the objectives of the study

Framing of questionnaire keeping objectives in mind (considering the

objectives)
Feedback from the employees
Analysis of feedback
Conclusion, findings and suggestions
SAMPLE SIZE : 25

Sampling Technique Used : convenience sample

DATA COLLECTION :
Primary Data : Questionnaire
Secondary Data : A Handbook of SAIL,Websites
Statistical Tools used : Pie Charts, Tables

Limitations of the study :

The following are the limitations of the study:
The sample size was small and hence the results can have a degree of
variation.
The response of the employees in giving information was lukewarm.

Scope of the study :

The scope of the study is restricted to the employees working
in SAIL

Data Analysis and

Q. How long have you
Interpretation:
been employed in SAIL?
16%
40%

Q. How many training

programmes
have you attended in last 5 year

Less than 10 years

8%

10-15 years

16%

15-20 years

20%

4%

0-5

36%
60%

20-25 years

6-10
11-15
16-20

More than 25 years

More than 20

Q. Your opinion about the regular Q. In your opinion the numbers of

assessment of training needs at training programmes organized
during a year are sufficient for
the company.
executive. Comment.

20%
20%

Very Good
60%

4%

4%8%

Good
Satisfactory
Bad
Very Bad

48%

36%

Strongly Agree
Moderately Agree
Can't Say
Moderately Disagree
Strongly Disagree

Q. The training
programmes are relevant
to your development
needs.

Q. Opinion about the

performance of trainer/guest
faculty/ instructor
8%

Strongly Agree
44%

56%

Moderately Agree

32%

Can't Say

Very Good
60%

Good
Satisfactory

Moderately Disagree

Bad

Strongly Disagree

Very Bad

Q. Training methods used during

the training were effective for
understanding the subject.

Q. Was the training effective in

improving on-the-job-efficiency?

Strongly Agree
Strongly Agree
Moderately Agree

4%
48%

48%

Can't Say
Moderately
Disagree
Strongly Disagree

48%

52%

Moderately Agree
Can't Say
Moderately Disagree
Strongly Disagree

Q. Do you agree that training is

of sufficient duration?

8%4%

8% 4%

Strongly Agree
52%

36%

Q. Do you agree that training is

well-planned?

Moderately Agree
Can't Say

52%

36%

Can't Say
Moderately Disagree

Strongly Disagree

Strongly Disagree

Q. Your experience about the

training sessions.

20%

Very Good

Questionnaire
Interview
83%

Moderately Agree

Moderately Disagree

Q. After the training have you

given feedback of it? If Yes,
through which method?
12% 5%

Strongly Agree

Supplement Test
Other

24%

56%

Good
Satisfactory
Bad
Very Bad

Conclusion :
MTI has already been imparting superior quality trainings to employees all
these years. But then there is always scope for improvement with changing
business scenario i.e rapid technology changes, improved techniques
employed across the industries, more and more research in understanding
employees mind set etc , to combat the increasing competition and stand
out from the crowded business platform.
Sometimes imperceptible changes too can bring prominent differences.

Findings :
84% employed for more than a decade now.
Every year once or twice they are provided with training
80% sample happy with need assessment
12% feel they need an increase in frequency of trainings imparted.
Sample satisfied with trainings relevance.
Sessions are conducted by best trainers as per employees feedback.
4% believe there is a need for improvement in the training methods
employed.
100% sample feel that the training sessions were helpful in improving on the
job efficiency.
4% feel a need for extended sessions.
4% feel the need for improvement in training planning.
Feedbacks are taken at the end of every session and mainly questionnaire
are employed and in few cases interviews and other methods of assessment
are employed too.
Overall it has always been a satisfactory experience with the trainings
provided.

Suggestions :
The number of trainings should be increased in lieu of the job
requirement.
The sessions to be extended as per employees requirements.
Alterations need to be done in training methods employed.
Planning for trainings need a little more insight for further better
results