Strategic Human

Resource
Management
(SHRM)

MBA-2B HRM

Group 7

12 April 2016

Scope
Define SHRM
Key Roles of HR

Manager
Activities of HR
Manager
Which is most
Important?

What is Strategic
HRM?

SHRM Definition
Link all HR Activities to the Organisations

Strategic Objectives
Strategic HRM is an approach that defines
how the organizations goals will be achieved
through people by means of HR strategies
and integrated HR policies and practices.
Strategic human resource management : a guide to action, Michael Armstrong, 4th ed.

Basics Of Strategic HRM

HR Programs to enhance overall

organizational performance
HR in organization strategic
planning from start
Pro-actively participate in big
picture decision making
Redesign organizations and the
work processes
Measure financial results of all
HR activities

Roles of the HR
Manager
The Multiple Roles of the HR Manager in SHRM

The Multiple Roles

4 key roles for HR
managers
Strategic Partner
Administrative
Expert
Employee
Champion
Change Agent

Strategic Partner
Ability to translate business

strategy into action

HRM part of the business team
Know the business: The BottomLine
Add value
Measure performance
Provide Professional advise
Make the line managers job
easier

Strategic Partner
A

business
with HRM
involved at
strategic
level has a
competitiv
e
advantage

Administrative Expert
Efficiency of HRM

(Cost)
Effective management
of HR Activities
(Quality)
Re-engineer HR processes

using technology and

innovation
Create value
Measure HR activity
results in terms above

Employee Advocate
Meet the needs of employees
Being fair and principled
Assuring employees their voice is being

heard
Assist employees find new resources so
that they can perform their jobs better

Agent for change & cultural

transformation
Change agent - Catalyst for change
Leading Change (Including in HR)
Problem Solving
Communication
Influencing and convincing skills

Cultural transformation
Culture of excellence
Excellent leadership, planning, processes,
people, customer satisfaction, measurement
and analysis

Other inter-related roles

Legal Expert
HR functional expert
Talent manager
Organisation

ambassador
Board & senior
executive resource

Main HRM
Activities
What are the main activities of an HR Manager?

Management of Organisations
HR involves the following aims:
Acquisition
Development
Reward and

motivation
Maintenance
Eventual Departure

HRM Activities
Job analysis
Human resource planning or employment planning
Employee recruitment
Employee selection
Performance appraisal
Human resource development activities
Career planning and development activities
Compensation
Industrial relations
Health and safety programs
Managing diversity

HRM Activities
HR planning or
Job analysis

Defines a job:
Job Descriptions
Job Specifications

Employment planning
Ensures: qualified
people
Compares: present
supply of people with
projected demand for HR

Grouping jobs?
Produces: decisions
Enhanced performance? Achieves: quality HR
The Starting Point
and effective equal
opportunity planning.

HRM Activities
Employee recruitment

Employee selection

Fill from within or outside?

Screen the applications
Be attractive to
Review the applications,
prospective employees
Psychological testing
Methods used:
Interview
job posting
References
newspaper ads
Medical test
Online Media (LinkedIn)
Make the final selection
executive search

HRM Activities

HR development
Performance appraisal
activities

Determine performance
Communicate results
Plan for improvement
Use appraisal results for:
performance based
rewarding
identifying training &
development needs
placement decisions

Focus on A.S.K. :
Attitudes
Skills
knowledge
Continuously Improve
Knowledge
Skills & Capacity to adapt
Change

HRM Activities
Industrial Relations

Remuneration/Compensati
on

Employee employer

relationship
Employee attitude &
behavior
Good or Bad?
Broader perspective

Employee cash rewards

Motivating factor
+ve relationship

HRM Activities
Managing diversity

Health and safety

programs

Ensure Physical & Mental

Integrate multicultural Fiji

population
Language challenges
Clear communication vital
Gender and Cultural
challenges

Safety & Wellbeing

Safe environment
Legal requirements:
HASAW 1996 in Fiji

HRM Activities
Career planning
Benefit both employee

and the organisation

Identifying
career goals
job opportunities
personal
improvement
Ensure: qualified
employees available

Which is most
Important?
Which Role or Activity is most important within the
Organisation?

Strategic Partner
Primary SHRM Role:
link the various

roles/activities of HRM with the

strategic objective of the
organization and make it clear
This means

strategic partner

most important role...

is the

Why Strategic partner?

Strategic partner

precedes the other

roles
In the planning stage

Crucial to the

organisation
Where all HR strategies
are aligned with the
overall objective of the
organization
Other HRM roles follow

References
Course/ Student Study Guide, MBA 423

HRM, Prof. Dr. K C. Patrick Low , (PhD (UniSA)

& Chartered Marketer )
Managing Human Resources; 4th edition;
Raymond J. Stone (2013); John Wiley & Sons
Australia Ltd; Sydney.
Strategic human resource management :
a guide to action, Michael Armstrong
(2008); 4th edition; Kogan Page Ltd; London