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4.
5.
Self-awareness:
Self-regulation:
Self-motivation:
Empathy:
Social skills:
OB APPLICATIONS OF EMOTIONS
a) Ability and Selection: Cos should consider EI as a
factor in hiring employees, especially in jobs that demand a
high degree of social interaction. Eg: In retail stores,
salespersons are selected based on their EI scores. Eg: Indian
Army hires officers with high emotional maturity as they work in
life threatening situations.
b)
Decision Making:
c) Motivation:
d) Leadership:
e)
Interpersonal Conflict: