IBM Global Business Services

SAP Talent Management EHP4

Short Overview
Jun Zhang

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SAP High Level Business Model

Employee
Self
Self Service
By
By Line
Line
Manager
Manager

Update
Update

By
By TMS
TMS

By
By TMS
TMS

Assign
Assign

Assign
Assign

Assess
Assess

Talent Profile

Update
Update

Assessment
(Appraisal/Potential/...)

By
Line
Line
Manager
Manager

Talent Group

By
By TMS
Held
Held
Refer
Refer

Talent Review
Meeting

Update
Update

Further Assessment
Calibration

Ref
Ref

Approve
Approve

Talent Assessment
Talent Group Assignment
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SAP Talent Profile Central Object to Manage Talent Informaiton

Employee

Talent Assessment

Performance
Management

Personnel
Aspiration

Other Information

Potential
Projects
Competencies
Talent Group
Assignments
Derailer

Performance
Predefined
Performance
Appraisal
Appraisal

Mobility
Accomplishments

Flexible
Development
DevelopmentPlan
Plan
(Short
Term)
(Short Term)

Career Goal
Education
Career
CareerPlan
Plan
(Long
(LongTerm)
Term)

Risks
Development
Plan
Line Manage

Work Experience

Career
CareerPlan
Plan
(Long Term)
(Long Term)
Line Manage &
Employee

Employee

Employee

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Talent Profile Sample

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SAP Performance Management Solutions Comparison

EHP4 Pre-defined Performance Management Process
-

Pros
Easy to user and intuitive user interface
Integration with Talent Calibration grid, Talent profile, talent review meeting
Minimal Configuration effort

Cons
Lack of flexibility and customization

EHP4 Flexible Performance Management

-

Vanilla Solution

Pros
Relatively Easy to user and intuitive user interface
High degree of flexibility, including criteria groups and processes flow
PDF offline form and print form

Cons
Poor integration with talent profile, review meeting and calibration grid
Extra configuration and development efforts

Performance Management with BSP Technology

-

Pros
Highly flexible on page layout (HTML)

Cons

Godzilla Solution

Too much development efforts, very limited integration with Talent Management
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Pre-defined Performance Management Process

Fixed

Performance
Performance
Appraisal
Appraisal

Fixed

Development
DevelopmentPlan
Plan

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Performance : Cascading Corporate Goal

Cascading possible to all levels of

organisation
Ability to select/unselect
subordinates

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Performance: Alignment to corporate and team goals

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Development Plan in SAP

1
Function
Area

Employee Aspirations

Qualification
Requirement
Qualification
Requirement
Qualification
Requirement

Job Family

Training
Development
Objective

Action
Development Plan
(Short Term-Annual)

Job

Position

Qualification
Requirement

match-up

Gaps

2
Qualification
Profile

Current

Future

Employee

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Additional features in the predefined process

Add qualification from profile matchup

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Add qualification from profile matchup

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Add qualification from profile matchup

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Add qualification from profile matchup

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Flexible Performance Management UI

Free
Free

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Flexible Performance Management UI: PDF integration

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BSP Solution samples

HTML layout

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Appraisal Solutions Comparison Table

Pre-defined
Performance

Flexible
Performance

Integration with Talent Profile

YES

YES

Integration with Talent Review

Meeting

YES

NO

Integration with Team

Calibration

YES

NO

Multiple Cycles & Appraisal

forms support

NO

YES

PDF integration

NO

YES

Excellent

Good

Limited

Great

Low

High

User interface
Flexibility
Efforts

Mixed Solution is possible, but users will deal with different applications to access documents, and need more efforts
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Predefined Performance UI Highlights

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Rating
Types of Rating
-

Overall Rating

Individual Objective Rating

Technical Type
-

Rating by Scale: bad/normal/good

Rating by numbers:100,98

Scale and Scale descriptions are customizable, both for flexible and
predefined Appraisal
Predefined appraisal can only use Scale rating, while flexible can use scale
and numeric rating
Flexible can assign different type rating scale to every objective, predefined is
limited

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Career Planning Option 1 Using Career Goal

Employee can edit their own Career Goals via ESS
No time frame, life time career design

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Career Planning Option 2: Using Development Plan

Line Manager maintain the development plan for employee, employee can not
change it

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Talent Review meeting

Create Talent Review
Meeting

Meta Data Attribute

(Level/Date/Support team)

Talent Group

Talent List

Nominated
By Participants
(Line managers)

Presentation

Participant

Handout

Attachment

Manually Added
By TMS

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Integration between MSS and TRM and Talent Group

Offline
Discussion

MSS

TRM

Categories/Levels
Categories/Levels

Talent List

Subordinates

L2
Review
Result

Nominated
Talents
Talent Profile
Talent Profile
with
with
Assessment
Assessment

Talent Group

Talent Group

L1
Review
Result
Talent Group

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Create Talent Review Meeting

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TRM META Data

Levels Hierarchy
Who can contribute
To Talent list

Who can Maintain

TRM

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Talents nominated by managers

Notes
With Levels
In free text

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Manager nominate talents to certain Talent Groups

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Manually add talents to TRM

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TRM Presentation

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TRM Presentation matrix view

You can drag and drop a talent to certain cell to make changes to the final
assessment

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Grid view

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Side-by-side Comparison

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You can also use talent groups application to manage your

talent groups (with approval process as well)

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SAP Standard Report for audit and analysis

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Status Tracking

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Rank List

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Analysis export to excel

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Attract and
acquire

Identify and
grow

Educate and
develop

Pay for
performance

Identify
needs

Establish
talent profiles

Determine
skill gaps

Establish goals

Attract
candidates

Assess and
calibrate

Find training
opportunities

Appraise and
calibrate

Talent
search

Talent
review

Enroll and complete

course

Rate
performance

Talent
pipelining

Build
talent pools

Track skills and

certifications

Reward

Applicant
tracking

Assign dev. and

succession plans

Build the
foundation

Company data
Qualifications
Job and job families
Positions
Talent pools
Reporting structures

SAP 2009 / Anderson Ding / Sime Darby / Total Talent Management System / Page 38

Pay

Employee data
Personal information
Experience

Qualifications
Career information
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Monitor and measure

Strategize and plan

Appendix 1: SAP Total Talent Management Solution

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Appendix 2: SAP TMS/MSS/ESS Talent related functionalities

Microsoft Excel

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