OBJECTIVES

Discuss the relevance of the course ICT and

Computer Hardware Servicing
Explain the basic theories and core
competencies in computer hardware servicing
Explore opportunities in Computer Hardware
Servicing as a Career

RELEVANCE
OF ICT
INFORMATION AND COMMUNICATION
TECHNOLOGY AND SOCIETY

DEFINITION
What is ICT?

ICT is the technology required for information

processing, in particular, the use of electronic computers,
communication devices and software applications to convert,
store, protect, process, transmit and retrieve information from
anywhere, anytime.

INFORMATION
Information refers to the knowledge obtained from reading,
investigation, study or research. The tools to transmit information are the
telephone, television and radio. Information is knowledge and helps us to
fulfill our daily tasks.

COMMUNICATION
Communication is an act of transmitting messages. It is a process
whereby information is exchanged between individuals using symbols, signs
or verbal interactions. Communication is important in order to gain
knowledge.

TECHNOLOGY
Technology is the use of scientific knowledge, experience and
resources to create processes products that fulfill human needs.
Technology is vital in communication

 Evolution

of computers.

COMPUTER GENERATIONS
First

Generation (1940-1956)

SECOND
THIRD

GENERATION (1956-1963)

GENERATION (1964-1971)

FOURTH GENERATION (1971- PRESENT)

FIFTH
NEW

GENERATION (PRESENT & BEYOND)

ERA COMPUTER

VACUUM TUBES - 1941 - 1956

First Generation Electronic

Computers used Vacuum Tubes
Vacuum tubes are glass tubes with
circuits inside.
Vacuum tubes have no air inside of
them, which protects the circuitry.

UNIVAC - 1951

first fully electronic

digital computer built
in the U.S.
Created at the
University of
Pennsylvania
ENIAC weighed 30 tons
contained 18,000
vacuum tubes
Cost a paltry $487,000

GRACE HOPPER

Programmed UNIVAC
Recipient of Computer
Sciences first Man of
the Year Award

FIRST COMPUTER BUG - 1945

Relay switches
part of computers
Grace Hopper
found a moth
stuck in a relay
responsible for a
malfunction
Called it
debugging a
computer

FIRST TRANSISTOR

Uses Silicon
developed in 1948
won a Nobel prize
on-off switch
Second Generation
Computers used
Transistors, starting in
1956

SECOND GENERATION 19651963

1956 Computers began to incorporate

Transistors
Replaced vacuum tubes with Transistors

INTEGRATED CIRCUITS

Third Generation Computers used Integrated Circuits

(chips).
Integrated Circuits are transistors, resistors, and
capacitors integrated together into a single chip

OPERATING SYSTEM

Software Instructions for Computer

Operating system is set of instructions loaded
each time a computer is started
Program is instructions loaded when needed

THIRD GENERATION 19641971

1964-1971
Integrated Circuit
Operating System
Getting smaller, cheaper

THE FIRST MICROPROCESSOR

1971

tel 4004 Microprocessor

The 4004 had 2,250 transistors

four-bit chunks (four 1s or 0s)
108Khz
Called Microchip

WHAT IS A MICROCHIP?

Very Large Scale Integrated Circuit (VLSIC)

Transistors,

resistors, and capacitors

4004 had 2,250 transistors

Pentium IV has 42 MILLION transistors
Each

transistor 0.13 microns (10-6 meters)

4TH GENERATION 1971PRESENT

MICROCHIPS!
Getting smaller and smaller, but we are still
using microchip technology

BIRTH OF PERSONAL COMPUTERS - 1975

MITS Altair

256 byte memory (not

Kilobytes or
Megabytes)
2 MHz Intel 8080 chips
Just a box with
flashing lights
cost $395 kit, $495
assembled.

GENERATIONS OF ELECTRONIC
COMPUTERS

The

usage of ICT in everyday life

EDUCATION
In education, teachers, students, researchers and school administrators benefits from
the usage of ICT.

BANKING
In the banking, customers, businessman & bank administrator benefits from the usage
of ICT.

INDUSTRY
Computers are used to facilitate production planning and control systems, to support
chain management and to help in product design in the industrial sector. In the
industrial sector, workers, researchers and administrator benefits from the usage of ICT.
E-COMMERCE
E-commerce helps in boosting the economy. It makes buying and selling activities
easier, more efficient and faster. For this application, computers, Internet and shared
software are needed. In the e-commerce sector, customers, suppliers and employees
benefits from the usage of ICT.

Differences between computerised and non-computerised

systems.

Computerized

Non-Computerized

more interesting & interactive

experiences

depends on teachers & textbook

all transactions are done by

computers

banking was done manually

Computers and
telecommunications industry
became very popular and
profitable since production can be
increased through an all day
operation.

Production was slow because

everything was done depended on
human labor.

E-commerce plays an important

role in the economic scene. It
includes distribution, buying,
selling and servicing products that
are done electronically

Trading was made using the barter

system and it was then later
developed into currency.

IMPACT OF ICT ON SOCIETY.

FASTER
COMMUNICATION
SPEED
LOWER
COMMUNICATION
COST

SOCIAL
PROBLEMS

BORDERLESS
COMMUNICATION

impact of
ICT on
society

PAPERLESS
ENVIRONMENT

RELIABLE MODE OF
COMMUNICATION

EFFECTIVE
SHARING OF
INFORMATION

Basic Concepts, Theories and Core

Competencies in Computer Hardware
Servicing
Course Description:

This is a specialization course which leads to

a Computer Hardware Servicing National
Certificate Level II (NC II). It covers two core
competencies that a senior high school student
ought to possess:
1) installing computer systems and networks; and
2) diagnosing and troubleshooting computer
systems.

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CAREERS IN ICT

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WHAT SUCKS ABOUT ICT

#5 - You get a lot of fingers pointed at you

#4 - People assume youre an expert in all
things tech
#3 - You have to continually re-train, on
your own dime
#2 - The hours are long and irregular
#1 - The job market is tumultuous and in
transition

BUT THERES GOOD NEWS

#5 - Youre the hero when you solve

problems
#4 - You get to play with cool stuff
#3 - You help make people more efficient
#2 - Your job is rarely dull or stagnant
#1 - You get to be a revolutionary

http://www.techrepublic.com/blog/hiner/sanity-check-five-things-that-make-it-great-to-work-in-it/823
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ICT IS EVERYWHERE

Banks
Transport Sector
Hospitals
Schools
Telecommunications
Engineering
Manufacturing
Retail
Offices
Entertainment

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COMMON EVERYDAY USES

Computer Software Applications

Hardware Controllers
Internet
Cell Phones
ATMs

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KEEP IN MIND

ICT is an extremely broad field

The range of jobs are vast
The skills required differ from area to area
It could be extremely challenging
ICT professionals focus on improving usability
and efficiency of tech systems and processes

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BROAD ICT CAREER PATHS

Programmer, Developer (Application, Game)

Administrator (Systems, Network, Database)
Managers (Information, IT, Project, Security)
Data Modeler
Analyst (Software Implementation, Computer System)
Engineer (Computer, Software, Software Support,
RFID Systems, QA)
Technicians (Tech Support)
Consultant
Designer (Web, Graphic)

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SOFTWARE DEVELOPER

Java Developer for servers and desktops,

Web browsers and mobile devices.
.NET Developer mostly targets enterprises
and is built around several Microsoft
languages (Visual C++, Visual Basic, C#, etc)
Apple Developer using Obective-C,
applications for Apple based products,
iPhone, iPad,etc.
Others C/C++, Perl, Python, Eiffel,
Assembly

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WEB DEVELOPER

Web Designer/Master does a little bit of

everything, including marketing
Web Developer more specialized
Expected to know HTML, XHTML, Coldfusion,
CSS, PHP, Ruby, Javascript, Java, Flash,
Photoshop, XML, databases (mySQL, SQL,
etc)
Web hosts & servers Apache, IIS
Web 2.0 & Ajax
Added assests: Adobe Air, Microsoft Silver,
Flex, Lazslo

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DATABASE ADMINISTRATOR

Designs, develops and maintains databases

Usually responsible to back-up, and recover
information (in the event of a disaster)
Would also plan and implement data security
measures

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IT TRAINING CONSULTANT

In large companies (especially) installing new

hardware and software is a introduces new
challenges to the staff
Clients are trained to use the new systems
Requires familiarity (specialized training)
with the hardware or software being
introduced

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MANAGEMENT INFORMATION
SYSTEMS

Designing and handling hardware, software,

and networks (systems) for companies
Aimed at helping companies run efficiently
Somewhat jack-of-all-trades
Requires a wide skill set

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INFORMATION SECURITY
SPECIALIST

Data security is very important and a very

lucrative area
Responsible for securing data, devices and
networks from unauthorized access
Both internal and external
Also involved with designing & implementing
clear security policy

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SYSTEMS ADMINISTRATOR

Design, test, evaluate data communications

systems
Local area networks, for example
Research and recommend network hardware
and software

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NETWORKING

Network Administrator
Network (Systems) Engineer
Network (Service) Technician
Network Programmer/Analyst
Network/Information Systems Manager
Generally, configure and manage networks
(LANs and WANs)

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TECH SUPPORT

Treated as entry-level, frontline job

Deals directly with customers
Requires working knowledge of product
Patience and good communication skills
Ability to troubleshoot and diagnose
problems

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SALARIES

Dont pick an ICT job first for money.

Pick it for your passion.
Remember it could be challenging, and you
could be the first one to be blamed.
Compensation depends on skills and varies by
area.

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SALARIES
Application programmer or analyst: $67,000 to $80,000
Database administrator: $71,000 to $94,000
Management information systems: $86,000 to $120,000
Quality assurance analyst/engineer, entry-level: $47,000 to
$60,000
Software engineer, entry-level: $48,000 to $60,000
System administrator: $60,000 to $80,000
Technical support, entry-level: $42,000 to $60,000
Technical producer: $41,000 to $60,000
Training consultant: $42,000 to $60,000
Web developer, front end, entry-level: $40,000 to $60,000
Webmaster: $50,000 to $80,000

http://www.wetfeet.com/Careers-and-Industries/Careers/Information-Technology.aspx
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HOW TO GET STARTED

Consider whether you have the aptitude

Look for educational opportunities online
Self-teach, where you can
Degrees (BA, BS, other specialized training)
Professional Certifications (MCSE, A+)
Look for internships and hands-on training
A well written resume
Do not refuse entry-level jobs

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THANK YOU!

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