Content

Solutions
Quality

Content

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Why is Lean Six Sigma so attractive to so

many business right now?

Because being successful and staying

successful in business is more challenging
today than ever before.

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PROFI
T

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PROFI

Failure to improve
in all three areas
means a loss of
competitiveness in
todays global
marketplace

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P Process Excellence
R Resources Management
O Oriented to a Goal
F Financially Strong
I Innovate (to stay ahead of
competition)

PROFI

Timely development of
strategies

Lea
n

A new way to
an old vision
Six
Sigma

Lean Six

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LEAN

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LEAN

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LEAN
8
Wastes

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8
Wastes

A lean
process is
achieved by
removing
waste,
which is any
activity not
required to
complete a

Six Sigma

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Lets
Six Sigma is a method on how
to efficiently
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solve a problem
Six Sigma named after a statistical concept
where a process only produces 3.4 defects
per million opportunities (DPMO).
Six Sigma identifies the cause(s) of the
problem to efficiently develop effective
solutions.
Six Sigma reduces variation, so products or

Project Ideation

Standardization
and Sustenance

Solution Formulation,
Implementation and
Execution

Understand the
Current System

Root Cause Analysis

and Verification

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DEFINE define the

problem and what the
customer require
MEASURE measure the
defects and process
operation
ANALYZE analyze the
data and discover the
causes of the problem
IMPROVE improve the
process to remove the
causes of defects
CONTROL control the
process to make sure

What does Six Sigma do?

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Reduce Defects.
Improve Yield.
Improve Customer Satisfaction.
Higher Net Income.
Continual Improvement.

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Business is well explained

Problem Statement and Goal Statement are welldefined
Project has clear business case (Monetary and nonmonetary benefits are specified)
Project is manageable in scope
Project Y is measurable
Voice of the Customer / Business is linked with Y
Data is readily available or collectible
Target process is clear
Team Leader / Members are in placed
Sponsors consider the project urgent & important
Buy-in obtained from the stakeholders

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Key Process Indicator

Operational Definition of Project
Y
If Data coming from a sample,

If Data needs to be verified,

Rationality of Sampling
Measurement System Analysis

Data Collection Plan

Detailed Process Map
Behavior of Y

Controllability of Variation
Capability of Y in meeting the target

Controllability

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Controllability is the ability of a process to achieve

acceptable performance.
Types of process variation
Common Cause: is the sum of many chances
causes, none traceable to a single major
cause
Assignable (special) Cause: is due to
differences between people, machines,
materials, methods, etc. The occurrence of a

Capability

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Capability is broadly defined as the ability of a

process to meet customer expectations.
Once we have a process in control then we can
answer the question of whether the process is
capable of meeting the customers
specifications

1. Check if the data is normal; obtain the mean and

standard deviation of the data
2. Obtain the upper and Lower Specification Level
3. Compute for the Z-transformation values
Z(USL) = (USL Mean)/Standard Deviation
Z(LSL) = (LSL Mean)/Standard Deviation
4. Obtain the acceptance region
Scenario 1: Both Z(USL) and Z(LSL) are given
Acceptance region = normsdist [Z (USL)]
normsdist [Z (LSL)]
Scenario 2: Only Z(USL) is given
Acceptance region = normsdist [Z(USL)
Scenario 3: Only Z(LSL) is given
Acceptance region = 1 - normsdist [Z(LSL)
5. Obtain the Sigma Level
Sigma Level = 1.5 + normsinv (Acceptance

Define
Phase