Documenti di Didattica
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Ready Notes
Managing Employee
Motivation and
Performance
Prof. Begum Khaleda Khanam
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Need or
deficiency
Choice of
behavior to
satisfy need
Determination of
future needs and
search/choice for
satisfaction
Evaluation of
need satisfaction
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YES!
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Hygiene factors:
Achievement
Recognition
The work itself
Responsibility
Advancement and
growth
Supervisors
Working conditions
Interpersonal
relations
Pay and security
Company policies
and administration
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Porter-Lawler Extension
theory:
Suggests that if
performance results in
equitable rewards,
people will be more
satisfied. Thus,
performance can lead to
satisfaction.
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Goal-Setting Theory
Goal difficulty:
The extent to which
a goal is challenging
and requires effort.
Goal specificity:
The clarity and
precision of the goal.
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Schedules for
applying
reinforcement:
Positive
reinforcement.
Avoidance.
Punishment.
Extinction.
Fixed interval.
Variable interval.
Fixed ratio.
Variable ratio.
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Participation:
The process of giving employees a voice in
making decisions about their own work.
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Reward Systems
Reward system:
The formal and informal
mechanism by which employee
performance is defined, evaluated,
and rewarded.
Merit system:
A reward system whereby people
get different pay raises at the end
of the year depending on their
overall job performance.
Incentive system:
A reward system whereby people
get different pay amounts at each
pay period in proportion to what
they do.
Copyright Houghton Mifflin Company. All rights reserved.
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