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BEHAVIOR
WEEK 3
Learning Outcomes
At the end of this lecture, students will be
able to:
Recognise how management principles and
Content
Evolution of Management (Historical Roots of
Management in organizations.
Lecture Structure
Reasons why understanding the history of
Period
Management during the rapid Industrial
Revolution
Lecture Structure
Contributions of Management Schools of thought
(Max Weber)
Introduction
The main motive for the
evolution of the management
theories is to search for better
ways for ensuring organizational
efficiency
Group Exercise
Discuss
management knowledge.
It ensures that managers does not have to re-invent ideas that
Management before
Industrial revolution
Continued
Management was based on trial and
Characteristics of Industrial
Revolution in England/USA
Inventions of different machinery used
Classical Theories of
Management
Classical School of thought represent
one of the earliest theories about
management of people at work.
Classical theories emphasized their
Contributions
to Management main attention on organization
structure.
They believe that if the structure of the
organization is well-designed then
organizational effectiveness shall be
accomplished.
Classical Theories of
Management Contd
Classical
Management
Schools
Contributor
Aim/Objective
Focus of
Management
Formulated scientific
management principles:
b) Work Measurement.
(determine the average time a
worker spend to complete
work.) E.g. Hourly basis.
2. Determine standardized
techniques, methods,
equipments for performing a job.
Scientific Management
School Steps to design Job
Design
of Job Structure
Training: Scientifically
Structure
Select workers and develop
them through appropriate
training (E.g. development of
skills and ability on their job
role)
3. Close co-operation
between managers and
employees to ensure better
results and no interruptions.
4. Reward: Provide
incentives to workers.
Practical Example of a
Classical Manager
If for example Peter is a Classical Manager
Scientific Management
School - Work Study
Process
Scientific Management
School - Work Study
2. List the skills that needs to help the work to be
done:
A person with knowledge and skills in
Scientific Management
School Work Measurement
Reward workers efforts based on the
Exercise
Spend few minutes to divide yourselves
class
Advantages and
disadvantages of Scientific
Management
Advantages
Disadvantages
High investment in
of scientific
methods. E.g. Work
study, and work
measurement in large
companies(Public
sectors) .E.g.
manufacturing
industries.
Broad scope for
specialization and
accurate planning.
capital for
establishment of
planning department,
work-study,
standardized tools and
training of workers.
Applicable in only
large companies
rather than small
businesses.
Advantages
Disadvantages
Benefits to workers
employee boredom, no
job rotation.
Focus on quantity, not
quality
More power is given to
management rather than
workers.
Does not encourage
creativity and
initiatives of workers
Contributions of Administrative
Management (Henri Fayol,
1916)
According to Henri Fayol, management is part of
Contributions of Administrative
Management (Henri Fayol,
1916)
Commanding: ensuring that the necessary
Administrative Management
theory (Henri Fayol, 1916)
Henri Fayols management functions into six
groups
Work Organization
Activities
Meaning
Technical
Commercial
Financial
Administrative
Management theory
(Henri
1916) of
Security Fayol, Protection
organizational
property
Accounting
stocktaking,
balance sheets,
costs, statistics
Management
Planning,
organizing,
commanding and
controlling
activities.
Characteristics of
Bureaucracy Max Weber
Written Rules and Regulations to eliminate
managerial inconsistencies.
Authority: The power to hold people
Characteristics of
Bureaucracy Max Weber
Clearly define position responsibilities:
Strategy
Criticism
1. Formal Written
rules to control
employees
behaviors'.
Failed to recognize
barriers to
communication. (E.g.
Hierarchical system)
2. Well-defined
hierarchy (High
level management
control lower level
management).
3. Strict Chain of
command to link
top level
management to
lowest-level
management
(each member
reports to only a
single superior)
Strategy
Criticism
How
organization
operates
(Organizational
Structure)
4. Unity of Command:
employees should receive
orders from one person.
5. Impersonal Treatment:
promotion and selection is
based on competence.
6. Permanent Career
Commitment: Employment
is viewed as a lifelong
obligation on the part of the
organization
7.
Division of Labour
(Employees doing what they
can do best).
2. Elimination of
study of human
behaviours
Significance of Bureaucracy
in Modern Management
Division of Labour
Relevance of Bureaucracy
Management Theory on Modern
Organizational Development Contd
Bureaucratic
Management Theory
Impact on Modern
Organization
Development
Criticism/Shortfall of
Bureaucracy Max Weber
Requiring all managers to strict set of
adapt to change.
Criticisms/Shortfalls of Classical
Management School of Thought
1. Treated humans as machines.(E.g.
the Scientific
Management
School of
thought which focuses on organisational structure.
Characters
1.Elton Mayo (Researcher) and other
researchers.
2.Two people to work under lightning
conditions
3.Two people to work under low lightning
conditions
Class comments on the role play. (Individuals
behaviour)
Conclusions of Hawthorne
Studies
Interview of Women: They said they were motivated to work
because of attention from supervisor (Social factors) and not
the monetary factors resulting in the following:
Self esteem improved
They felt important
Supervisor valued their output
Happy being part of a team
Relevance of Human
Relations Management
Theory
Managers roles include caring and being
Relevance of Human
Relations Management
Theory
Contemporary/Modern Management
-(Contingency Approach)
This approach recognize that there is no one best to
Improve , rather an appropriate style depends on the
demands of the situation.
(Johns . G and Saks, A. M)
.
Characteristics of Contingency
Management Approach
No one best way to resolving issues in
Factors influencing
Organisations
effectiveness
Internal factors
External factors
Changes in technology
creativity and
innovation.
Government Legislation
on (Taxes, tarriff on
imported goods)
Economic conditions
inflation rate (high
inflation lowers purchasing
power), High interest
rate fall in demand of
goods in the economy
respond accordingly.
Theory Y
Managers assumes
that:
Workers are lazy
They dislike work
They need to be
forced to work hard.
They need close
supervision to help
them to be more
productive
Relevance of
Theory Y (By McGregors Theory)
Assumptions
Workers are hardworking and perform best in a
right working conditions.
They are seen as the most important assets of
resources,
Conclusion
It is important for all managers
and aspiring managers to study
Past Theorists contributions
toward Management and
Organizational Behaviour to
enable them devise suitable
ways to ensure organizational
effectiveness.
Reading Assignment
Critically examine the following School
Conclusion
What do successful Managers do?
Successful Managers not only focus on theories of
organizational Behavior but extends these approaches in
order to meet the demands of the dynamic environment
and
globalization