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E-3
PROJECT
HUMAN RESOURCE
AND
COMMUNICATION
MANAGEMENT
MOTIVATION
THEORIES
(What People Really
Want)
[Ref: PMBoK 5th Edition (C) Project
Management Institute, USA]
Expectancy Theory
Employees who believe their
efforts will lead to effective
performance and who expect
to be rewarded for their
accomplishments will remain
productive as reward meet
their expectation
[Ref: PMBoK 5th Edition (C) Project
Management Institute, USA]
Motivation Theories
Motivation Theories = What People Really
Want
Relate how to motivate people
Rewards is one big motivator
Rewards have to aligned with what people want
Maslows Hierarchy of
Needs
Abraham Maslow argued that
human beings possess unique
qualities that enable them to make
independent choices, thus giving
them control of their destiny
Maslow developed a hierarchy of
needs, which states that peoples
behaviors are guided or motivated by
a sequence of needs
7
Maslows Hierarchy of
Needs
People are not motivated most by
money or security. Instead, they are
most motivated by contributing and
using their skills
One cannot ascend to a next level,
unless the level below is fulfilled
10
11
12
13
Herzbergs Theory
Deals with hygiene factors and motivating agents
Hygiene Factors
Examples:
Working conditions
Salary
Personal life
Relationships at work
Security
Status
14
Herzbergs Theory
(Contd)
Motivating Agents
What motivates people is the work itself
Examples:
Responsibility
Self-Actualization
Professional growth
Recognition
15
Powers of Project
Manager
Formal (legitimate)
Based on position
Reward
Stems from giving rewards
Penalty (coercive)
Comes from ability to penalize team members
Expert
Comes from being the technical or project
management expert
Referent
Comes from another person liking you
[Ref: PMBoK 5th Edition (C) Project
Management Institute, USA]
Powers of Project
Manager
The best forms of power are EXPERT
& REWARD
PENALTY is the worst choice
FORMAL, REWARD, and PENALTY are
powers derived from the project
managers position in the company
EXPERT power is earned on your own
Break
[Ref: PMBoK 5th Edition (C) Project
Management Institute, USA]