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How Oracle saved a Billion Dollars – The IT Story

Peter Thomas
Senior Director, Technology Solutions, Oracle Asia Pacific
 The Oracle IT Dilemma

Organization

• Regionalized Staff
Systems &
• Specialized Service Areas Finances
Applications • “Decision by Debate” Model

• Specialized (Custom) Apps • Expensive

• Dedicated Server Farms • Inefficient
• Server Farms/LOB • Wasteful
• Server Farms/Geography Practices

• Standardization: Low
• Common Practices: Low
• Knowledge Sharing: Low
 The Business Challenge

• Reduce organization and infrastructure complexity

• Reduce and effectively manage to IT budget
• Increase systems availability and reliability
• Improve overall asset utilization
• Improve overall ease of services deployment
• Simplify and standardize processes and procedures
• Effectively scale to meet growing business needs
Our Strategy
Global Data Center Operations
Core Systems Consolidation
Q1: How many email databases did
Oracle have before the consolidation ?
• 97

• 100

• 120

• 140

• 175
And the prize winner is…
Our Principles and Partners

Consolidate

Standardize

Automate

Find world-class partners who share the vision

and can deliver on the principles
 Consolidate

Standardize

Automate

“The typical enterprise, with mainframe,Unix and

Windows deployments, could save between 8.5% &
10.5% of the data center budget by implementing
standardization, automation and consolidation.”

Gartner Research
July 2003
 Q2: What was Oracle’s 3 pronged
strategy to fix the IT operations ?
1. Consolidate, Simplify and Automate

3. Crush, Standardize and Arbitrate

5. Consolidate, Standardize and Automate

7. Compromise, Specify and Automate

And the prize winner is…
Oracle’s IT Solution
Oracle Grid Computing

Application Server Grid

Database Grid

Storage Grid
Storage Grid
Automatic Storage Management

• Eliminates need for

conventional file system and
volume manager
• Capacity on demand
• Add/drop disks online
• Automatic I/O load balancing
• Stripes data across disks to
balance load
• Best I/O throughput
• Automatic mirroring
• Easy to manage
• Up to 50% less DBA/Sys
Admin work
 Partner Choice: Network Appliance

• Dynamic storage architecture

• Meets required database performance
• Scalable business model
• Leverage existing network infrastructure
• Increase administrative staff efficiency
• Allows for an efficient business model
Benefits to Oracle

• Focus on Simplicity
• Certified Architecture: modular compatible, supports business
model technology choices

• Improved Cost Model

• Reduced the number of vendors involved
• Enables servers to become disposable commodities

• Bottom Line
• NetApp has reduced the overhead necessary to perform
storage-related management activities by 50%
• Average 220+ TB managed per System Admin
 Q3: Using NetApp reduced the overhead
necessary to perform storage-related
management activities by ?
• 10%

• 30%

• 50%

• 75%

• 100%
And the prize winner is…
Oracle Grid Computing

Application Server Grid

Database Grid
Database Grid

Storage Grid
 Real Application Clusters

• Highest Availability
• On-demand flexible HR Financials DSS
scalability
• Lower computing costs
• World record performance
• No application changes
• Proven
• Over 11,000 customers
• Over 500 ISVs validated
 Over 11,000 RAC Customers
in every industry…
Financial Services Retail & Consumer Products

Manufacturing & Transportation Technology & Communications

Government & Public Sector Healthcare

Oracle Grid Computing

Application Server Grid

Grid Control
Database Grid

Storage Grid
 Oracle Enterprise Manager 10g Release 4
• BEA • IBM
Applications
• BEZ • Juniper
• Configuration Management
• Blue Lane • Microsoft
• Service Level Management • Check Point • NetApp
Middleware
• Citrix • Nortel
• Application Performance Mgmt
• Dell • Onaro
• Lifecycle Management • Egenera • Pillar Data
Database • EMC • Radware
• Dashboards
• F5 • SAP
Operating Systems • Remedy • Jboss
• Integrated view of applications
and infrastructure
• Manage service levels, New
diagnostics and remediation • Application Diagnostics For Java • Oracle BI Management
• Automate capacity on demand • Data Masking Pack • VMWare Plug-in
• Simplify deployment • PeopleSoft and Siebel Connectors • Microsoft Exchange
 Grid Computing for Oracle University

With Grid:
• 1/6th the hardware
• CPU utilization
increased from 7% to
73%
• Revenue per server
increased 5 fold
• Servers to administrator
ratio increased 10 fold
 Global IT Today

Organization

• Globally Focused
Systems &
• Leveraged Expertise Finances
Applications • Corporate Directed Model

• Grid Infrastructure • <50% of 1999 Budget

• Standard Technology
• Highly Leveraged
• Standard Applications
• Leading the Business
• Global Single Instance
• Centrally Managed
Practices

• Standardization: High
• Common Practices: High
• Knowledge Sharing: High
Oracle’s IT Spending Trends
The Continuum of Consolidation
Unified Communications
Converged/Integrated Platform
Consolidation at Oracle
 Q4: Between 1999 and 2003, Oracle
reduced it’s IT budget by ?

• 10%

• 30%

• 50%

• 75%

• 100%
And the prize winner is…
Data Center Overview
• Tier 4 and Tier 2 Data Centers
• Tier 4: Austin, TX
• Tier 2: Colorado Springs, CO
• Austin Data Center
• Primary data center for 65,000+ Oracle
employees; on two acres of raised floor
space
• 20,000+ servers and 6+ PB storage
• Adding 100+ servers/week & 60TB of
storage/month
• 6,000 terabytes of NetApp storage
• Hosts 500+ customers’ mission-critical
apps
• World’s largest Oracle application
production environment supporting
350,000+ users worldwide
 Physical Infrastructure Specifications
• 82,000 Sq Feet Raised Floor
• 2280 19-inch Racks
• Primary Power Supply:
Dual Power Active Power Feeds
• Six 600-ton Chillers
• Water Storage: 50,000 Gallons
• Backup Diesel Generators:
7-2 MW Cat Gen sets
• Fuel Storage: 80,000 Gallons
• Up to 170 Watts/Sq Feet to Raised
Floor
• Uninterruptible Power Supply:
Fully redundant, 7.5 MW
• Two Acres of Machine Room
 Physical Security
• 24x7 armed security guards
• Biometric and retina scanner
• X-ray, metal detectors
• CCTV system for automatic camera call up:
interior and exterior
• Digital video recording systems
• Global anti-passback (in/out) card readers
• Single point of access via Mantrap
• Weight and dual biometric verification system
• Building perimeter:
• Guard Gate
• Armed Security Protection Unit
• Protected withy Electronic Intrusion Detection
Systems
• Glass protected by “BlastGARD” window film
• Employee background checks
 Operational Excellence & Achievements
• Received “Data Center of the Year Award”
• Manage with Oracle Enterprise Manager
• Process and Technology stack tested first
on internal Oracle business (“Oracle at
Oracle!”)
• Execute Tier 4 installation globally
• Automate as many processes as possible
• Repeatability, Scalability, and Manageability
• Achieve EPA “Green Company Award” 2005
• Become Oracle Grid & Network Attached
Storage Expert
• 20,000+ Servers in multiple grids with RAC,
Dataguard, and EM
• Network Appliance - 6 Petabytes of storage
• Worlds’ largest NetApp storage under one
roof
• Green Choice Champion with Austin Energy
 Q5: Where are Oracle’s primary
datacenters located ?

• San Francisco and New York

• Denver and Portland

• Anaheim and Little Rock

• Chicago and Atlanta

• Austin and Colorado Springs

And the prize winner is…
EVALUATION
 Evaluation - Session 1

• How did you rate the Content that was presented?

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 Evaluation - Session 1

• How did you rate the Delivery of the presentation?

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 Evaluation - Session 1

• How did you rate the value of this presentation for

your organisation?

1 5

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