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SIX SIGMA.
HOW GE, MOTOROLA AND OTHER TOP COMPANIES ARE HONING THEIR
PERFORMANCE?
ADVANCE
MANAGEMENT
CONCEPTS
What is Quality?
4
In 1991 also, Allied Signal, (a large avionics company which merged with
Honeywell in 1999), adopted the Six Sigma methods, and claimed
significant improvements and cost savings within six months
TILL 2010, There are more than 60 companies, who adopted the Six
Sigma.
GE ELECTRIC
MOTOROLA
MUMBAI DABBAWALAS
3M
AIR CANADA
ALCAN
SAMSUNG
DHL
US NAVY, ARMY AND AIR CORPS.
XEROX
HSBC
SIX SIGMA
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SIX SIGMA
9
SIGMA
LEVEL
DPMO:DEFECTS
PER MILLION
OPERATIONS
Percent
defective
Percenta
ge yield
1
2
3
4
5
6
7
691462
69%
31%
308538
31%
69%
66807
6.7%
93.3%
6210
0.62%
99.38%
233
0.023%
99.977%
3.4
0.00034%
99.99966%
0.019
0.0000019%
99.999998
1%
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IMPLEMENTATION OF SIX
SIGMA
D - Define opportunity
M - Measure performance
A - Analyze opportunity
I - Improve performance
C - Control performance, and optionally:
T - Transfer best practice (to spread the
learning to other areas of the
organization)
DEFINE+MEASURE+ANALYZE+IMPROVE+
CONTROL
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18
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Define
Measure
Analyze
Design
Verify
for ensuring that products and processes are
designed at the outset to meet Six Sigma
requirements.
5 WHY?
HISTOGRAMS
ANALYSIS OF VARIANCES
SIPOC analysis (Suppliers, Inputs, Process,
Outputs, Customers)
Failure mode and effects analysis (FMEA).
CTQ tree
COST BENEFIT ANALYSIS
Business Process Mapping
and 45 other tools too.
SIX SIGMA-BUSINESS
HABITS
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Cost reduction
Productivity improvement
Market-share growth
Customer retention
Cycle-time reduction
Defect reduction
Culture change
Product/service development
And many more.
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WIKIPEDIA
GOOGLE
PERRY HALL- A SIX SIGMA PLANNER.
ACER LAPTOP 4736Z
DELL LAPTOP INSPIRON.
HP 4GB PEN DRIVE BY ABHINEET PANJWANI.
DELL PROJECTOR
AND ALL THOSE WHO HELPED TO MAKE IT
POSSIBLE.
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