ITM

UNIVERSITY

HRs Evolving Role in Organizations and Its

Impact on Business Strategy

Submitted by: Kapil singh jadon

Kanika Bansal
Neha Singh
Anisha

Objectives of the study

To understand the roles of HR in the

organization.

To understand that how HR involved or

contribute in to organizations business
strategy.

To understand the responsibilities of HR

in the organization.

methodology used

The survey includeds questions

regarding organizational practices and
HR staffing related to human resource
functions within respondents
organizations .
A sample of HR professionals was
randomly selected from SHRMs
membership database.

Only members who had not participated in a

SHRM survey or poll in the previous six months
were included in the sampling fram

How hr contributes in to business strategy

Survey Results :

The top three critical HR functional areas that

contributed to organizations current business
strategies are:

staffing, employment and recruitment

training and development

employee benefits

Survey result
Functional areas

Percentage (n=582)

Staffing, employment
,recruitment

52%

Training & development

29%

Employee benefits

29%

to understand responsibilities of hr

Survey Results :

Top 5 Insourced HR Responsibilities

1) Performance management

2) Employee communication plans/ strategies

3) Policy development and/or implementation

4) Strategic business planning

5) Compensation and/or incentive plans administration

Survey result
Responsibilities

Percentage

performance management (n=482)

94%

employee communication plans & strategies

(n=477)

93%

policy development & implementation

(n=495)

91%

strategic business planning (n=463)

90%

compensation & incentive plans

administration (n=489)

85%

to understand responsibilities of hr

Survey Results :

Top 5 outsourced HR Responsibilities

1) Employee assistance/counseling

2) Flexible spending account administration

3) Background/criminal background checks

4) Consolidated Omnibus Budget Reconciliation Act

(COBRA)

5) Pension benefits administration

Many organizations find it more efficient and cost effective

to outsource the administration of their benefits to firms
that are highly knowledgeable about the financial
regulations.
responsibilities

percentag
e

Employee assistance/counseling(n=263)

62%

Flexible spending account

Administration(n=248)

60%

Background/criminal background
checks(n=240)

52%

Consolidated Omnibus Budget Reconciliation

Act (COBRA) (n=228)

46%

to understand roles of hr
Nearly two-thirds of HR
professionals (61%) viewed their
HR function/departments role as
equally strategic and
transactional.
One third of respondents (33%)
reported that their HR
function/departments role was
primarily transactional.
Only 6% of HR professionals viewed
their HR function/departments role
within the organization as primarily
strategic.

K
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