ISO 9001:2000 CERTIFICATION AT NTPC

Submitted to:
Prof. Vishal Gupta
014058)

Presented by:
Paramjeet Singh
Karan Tandon

(BM(BM-

014099)
Navneet Singh

(BM-

Rahul Puri

(BM-

014141)
014193)
Sudeep Ranjan Das (BM014265)

INTRODUCTION
largest thermal power generating
company of India.
Incorporated in 1975 to accelerate
power development in the country as a
wholly owned company of the
Government of India.
Government of India holds 89.5% of the
total equity shares of the company and
FIIs, Domestic Banks, Public and others
hold the balance 10.5%. Within a span
of 31 years.

POWER GENERATION IN INDIA

B
E

Core Values BE
COMMITTED

Business Ethics

Environmentally & Economically Sustainable

Customer Focus

Organizational & Professional Pride

Mutual Respect & Trust

Motivating Self & others

Innovation & Speed

Total Quality for Excellence

Transparent & Respected Organization

Enterprising

Devoted

Steps taken by NTPC towards the goal

of Zero Accidents
Cleaner fuel, world class operation &
maintenance practices and excellent
housekeeping.
Generation of clean power and
accident free power
Training , awareness programmes and
road shows for creating employee safety.
Adoptation and implementation of ISO14001, ISO 9001-2000, OHSAS-18001,
5S, Six Sigma, Benchmarking as per
International norms.

 Formal joint management worker health

and safety committees to help monitor
Regular plant inspections and review with
Head of projects are undertaken.
Strict compliance and enforcement of
safety norms and practices by
contractors, safety clauses are included
in the General Conditions of Contract.
Continuous efforts in matters of health
and safety are paying off with the
frequency of incidents coming down
considerably over a period of time.

How different is it from the

previous ISO 9000:1994 standard
Integration of standards
Reduction in clauses
Meeting customer requirements
Adopting the process Approach
Continual enhancement of quality system
Ongoing information gathering and
evaluation
Reduced rigidity helps customized
documentation

PRINCIPLES BEHIND ISO

9001:2000

Customer Focus
Leadership
Involvement of Employees
Process Approach
System Approach to
Management
Continual Improvement
Factual Approach to Decision
Making

ISO 9001:2000 - MODEL

CONCLUSION
Determine the processes, required by the QMS
that is applied by the organization.
Identify the interdependency of the processes
and their occurrence.
Recognise the requirements and procedures for
effective process operation and control.
Ensure availability of all resources required to
operate processes.
Perform process checking, evaluation and
review.
Direct actions for achieving objectives.
Continually improve on processes