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Approach
Managing in a Dynamic
Environment
A Model of Managerial
Competencies
Communication
Competency
Teamwork
Competency
Planning and
Administration
Competency
Global
Awareness
Competency
Strategic
Action
Competency
Self-Management
Competency
A Model of Managerial
Competencies
(adapted from Figure 1.1)
Communication
Competency
Teamwork
Competency
Global
Awareness
Competency
Managerial
Effectiveness
Self-Management
Competency
Planning and
Administration
Competency
Strategic
Action
Competency
Communication Competency
Ability to effectively transfer and exchange information
that leads to understanding between yourself and others
Informal Communication
Used to build social networks and good
interpersonal relations
Formal Communication
Used to announce major events/decisions/
activities and keep individuals up to date
Negotiation
Used to settle disputes, obtain resources,
and exercise influence
To be communicative competent
you need skills within the following areas:
Grammatical competence
Discourse competence
Pragmatic competence
Strategic competence
the ability to efficiently use the skills available to you to get your
message across
having
Competing Effectively
Strategy
Competitive Advantage
Planning&&
Planning
Administration
Administration
Strategy
Strategy
Global
Global
Awareness
Awareness
Stakeholders
Stakeholders
Leveraging
Leveraging
Technology
Technology
Multicultural Competency
Understanding, appreciating and responding to
diverse political, cultural, and economic issues
across and within nations
Cultural knowledge and understanding of the
events in at least a few other cultures
Cultural openness and sensitivity to how others
think, act, and feel
Respectful of social etiquette variations
Accepting of language differences
Self-Management Competency
Developing yourself and taking responsibility
Integrity and ethical conduct
Personal drive and resilience
Balancing work and life issues
Self-awareness and personal development
activities
Self-Awareness &
Development
Act Responsibly
Consider our Ethical Principles
Trust your judgment
I dentify Impact on Stakeholders
Obey the Rules
Notify Appropriate Persons
TATA Steel:
The Tata Group has always sought to be a
value-driven organisation. These values
continue to direct the Group's growth and
businesses. The five core Tata values
underpinning the way we do business are :
Integrity
Understanding
Excellence
Unity
Responsibility
Maruti Udyog:
We believe our core values drive us in every
endeavor:
Customer obsession;
fast,
flexible and first mover;
innovation & creativity;
networking & partnership;
openness & learning.
WIPRO: