Speed Up Your Background Screening

Operations

Checks360
Features List

ntroducing Checks360

Checks360 is an innovative technology platform of Kadamba

Technologies,a product and services company providing costeffective end-to-end solutions that are of high.
Checks360 platform enables the entire background screening
process -from acquisition of candidate data to verification of the
data and then onto preparation and submission of the final casereport
Checks360 is a highly scalable system that provides real-time case
cum component status of cases under verification.
Checks360offers background screeners a vastly superior
alternative to manual operations or home-grown bespoke system

How does it work ?

Checks360-Employer
Employer
registers a
case and
initiates
screening /
verification
request

Verification
Authorities provide
information
[Educational
Institutions, Prior
employers, Address,
Police, Court, Credit
Bureau, Reference, DB
Checks, Drug &
Medical]

Applicant
receives an
email/SMS alert
from employer.
Applicant
registers via
portal and
submits initial
information
Teams reach out to
verification
authorities and
acquire confirmation
of candidate data
and necessary
authentication

Checks360-Screen

Workflow
triggers a new
case for
Service
Provider. Initial
data
insufficiency
validations
handled by
screening
analysts

Screening
Analysts
process service
request and
assign tasks to
verification
teams

Ongoing
two-way
updates

Checks360-Screen

Job
applicant
in final
stage of
selection

Checks360Applicant

Exceptions
Handled
Service Request
Fulfilled
QA and Case
Report
Published
Online
Exceptions Handling

Checks360Employer

Accept|Reject|Reopen
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rocess : Applicant capabilities

Candidate data entry process commences upon receipt of mail

with portal link unique to each candidate. E mail sent by Client
HR/ Case Owner
Create authentication credentials on Checks360 portal and log in
Submit personal details and details required for various checks
Select only those components applicable to him/her
Submit any component data later, if candidate does not have the
requisite information at the time of data entry
Receive automated e mail notifications for updating information
where found insufficient
Upload documents, single or multiple, for each component.
Each document uploaded is associated with a document type for
each component e.g. Employment check will require different
document types such as Experience Certificate, Relieving Letter
etc.
Capture information on gaps in education and employment,
where applicable
Access for candidate to his/her data entry page will be provided
based on need e.g. for first time registration and data entry,
when insufficiency needs to be cleared etc.

mployer (Client) capabilities

Review and edit (based on privilege being provided) data

submitted by candidate with option of Quick Submit
Raise insufficiency for component(s) that require additional
information
Receive email notifications upon candidate completing data
entry
Choose components to be sent to service provider for
verification from the list of components identified in client
contract
Deletion (soft) of candidate data prior to submission for
verification
View status report of each component
Clear insufficiency raised by service provider

ackground Screener Capabilities

Case Registration
Register a case
Select components, from a set of components per contract with
client, to be verified for that particular case
Identify components that do not need to be verified for that
particular case (Not Applicable)
Identify those components for which data hasnt yet been provided
(Yet to Start)
Identify those components, data of which are required solely for the
purpose of reporting and for which verification does not need to be
carried out (Report Only)
Attach documents corresponding to a component or to the case
itself

ackground Screener Capabilities

Data Entry
Assign case(s) to respective team members
Perform data entry for assigned case at component level
View / Attach documents for each component or case
Data Entry QC
Assign case(s) to respective team members
Perform data entry QC for assigned case at component level
View / Attach documents for each component or case

ackground Screener Capabilities

Verification
Assign case(s) to respective team members
Perform verification for assigned case at component level
Verification request initiation for each component
Facility to capture costs spent on verification request initiation for
each component
Facility to capture call history made for each component
Facility to capture verification details like respondent, mode of
verification and confirmation
View / Attach verified documents for each component or case

ackground Screener Capabilities

Report Preparation
Assign case(s) to respective team members
Facility to provide report comments for each field in a component
Facility to select component(s) that need to be appear in report
Facility to provide report remarks, header and colour code for case
Preview the report multiple times before completion
Save the previewed report temporarily

General Masters

Country
Add/modify name of country
State
Add/modify state.
Map state to country
City
Add/modify city and map it to a state
Product Set up
Add a logo for service provider page
Allow/disallow Client HR to edit candidate provided details
Service Provider
Create list of branches and details like address, contact
details, etc.
Role
Create a role (This is where the service provider organisation
is reflected on Checks360)
Identify supervisor for role
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General Masters

Role Action Mapping

Map pre-defined actions to a role
User Role Mapping
Map role(s) to a user. It is possible to map multiple users to a
role at once
Employee
Create employee with details like designation, department,
address, contact details
Create log in details for an employee
Field Executive
Create a field executive who will do physical verification. Map to
a branch
Create basic details like address, contact numbers, etc

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Check Masters - Academic

Verifying Authority - Academic (Master database of educational
institutions)
General information Capture details such as name of
institution (school or college), address, contact details, contact
person(s) and affiliated body (university or board) and details
of contact person(s)

Verification Request and Fee , if applicable. Capture information

on :
Preferred mode of verification requests e.g. e mail, post etc,
Preferred mode of payment of verification fee that the
institution accepts e.g. cheque, DD etc.
Verification fee amount
Frequency of requests - capture

information on whether

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heck Masters Past Employer

Verifying Authority Company (Master database of companies that
are past employers)
General information Capture details such as name of
company, address, contact details, contact person(s)
Verification Request and Fee, if applicable. Capture information on:
Preferred mode of verification requests e.g. e mail, post etc,
Preferred mode of payment of verification fee that the
institution accepts e.g. cheque, DD etc.
Verification fee amount
Frequency of requests - capture

information on whether

verification requests should be sent one by one, or grouped

into a batch once a day or one day in a week etc.
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Check Masters

Database
Create elements, tags and groups 3 tier information
hierarchy of database checks e.g. Canada CGlobal Database
Search (Group)
Bottom up hierarchy giving flexibility to have same element
as part of multiple tags and same tag as part of multiple
groups.
Drug
Create tag and elements 2 tier information hierarchy of
drug tests e.g.
Bottom up hierarchy giving flexibility to have same element
as part of multiple tags
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Operational Masters
Client
General information - Capture general details such as name of
client, address, contact details, contact person(s) i.e. Client HR
Client user log in credentials - Create login credentials for contact
person(s) to access Checks360 portal
Edit provided data ? - Define whether Client HR is allowed to edit
details provided by candidate, if this facility is enabled for the
service provider
Notifications Settings Define whether e mail notification has to be
sent or not upon occurrence of certain events such as :
insuff being raised on a component by service provider team
notification can be sent to client or candidate or both
case submission by candidate
client.

- notification can be sent to

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Operational Masters
Calendar
Create a client-specific calendar containing list of working days
and holidaysused for TAT monitoring
An existing calendar can be copied
Client Contract
Create a contract for a client- project. This entails selection of
components based on contract and SLA between service provider
and client
Define TAT for both component and client
Existing contract information can be reused to create a new one
Project
General information - Capture general details such as name of
client, address, contact details, contact person(s) i.e. Client HR
Report Header Select header(s) that will be used for candidate
reports under this project. E.g. Final Report, Interim Report etc.
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Operational Masters

Project
Report Template Select report template(s) to that will be used
for candidate reports under this project
Questions Choose list of questions from a pre-defined list for
each check that elicits a free text response - typically used for
Reference Check.
Notifications Settings Define whether e mail notification has to
be sent or not upon occurrence of certain events such as :
insuff being raised on a component by service provider team
notification can be sent to client or candidate or both
case submission by candidate

- notification can be sent to

client.
Notifications that have been created at Client set up can be

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Operational Masters

User Project Mapping

Users can be mapped to one or more projects so that they have
rights to access the case information
Mapping multiple users to a project at once is possible
Document Details
Documents can be categorized into different types like address
proof, relieving letter, etc.
Creation of such document types for each component is possible

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Operational Masters
FlexiReports
A report template is a the format of the report, in terms of
presentation
Define a header and footer for each report
Text formatting can be done for each component or check using
powerful editor
Create one table format and re-use across checks many times
over. Define in which order the checks and components appear in
report.

Insert page breaks where required

Define where the attachments should appear in the report for each
check e.g. immediately after check information or at the end of the
report

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Operational Masters
SmartFetch
Checks360 SmartFetch is a feature in Checks360 that can
automatically connect to the customer ATS (Applicant Tracking
System) and update the case data and documents into
Checks360
Automating data entry process using Checks360 SmartFetch can
significantly bring down the operational cost and eliminate
manual errors.
SmartFetch helps the service provider save up to 20 minutes per
casefor the client.For large scale operations, impact on TAT can
be quite significant.
SmartFetch can also work independently along with any
Background verification technology

20

Operational Masters
RapidXL
Automated import of case data from Excel
Facility to design excel input template (column & cell format
definitions)
Facility to handle both multiple cases in one Excel and single case
in one Excel.

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Featuring Checks

Address
Education
Employment
Criminal
Court
Database
Drug and Medical
ID
Credit
Reference

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Workflows

Candidate self-registration and data entry

Service provider case registration and data entry
Client case registration
Raise Insufficiency at case registration, data entry, data entry QC,
verification
Raise CEP(Current employment pending) at case registration,
data entry, data entry QC, verification
Redo facility in the event of poor work for corrections
Data Entry QC to Data Entry
Verification QC to Verification
Report Generation to Verification QC
Report Publish to Report Generation
Stop component(s) at any stage after Data Entry QC
Close component(s) after publishing final report
Re-open closed component(s)
Route, when required, specific components to any other employee
Reassign components(s) from current employee to another at any
stage

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MIS reports

Checks360 offers ten different MIS reports to track cases at

various levels
These reports are categorized based
level.

on case and component

Using MIS reports, the service provider can monitor work-inprogress and update clients on case statuses
The excel format of MIS reports can be imported and used for
monthly / quarterly / early performance analysis
Checks360 MIS reports helps in assisting the services providers
management team on taking key decisions internally

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Thank You