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By Vishal Bhardwaj
Rohan Singh
Pulkit Agarwal
The issues...
The necessity to provide better services to the patients and cater to them
till the level of their satisfaction.
The Solutions
On December 17, 1999, Bumrungrad successfully switched over from its old
IS to its new customized Hospital 2000 information system. However,
implementing the system was not easy, considering the number of tasks
involved.
Data Conversion
The first major task was data conversion. The four systems from which data
had to be retrieved were a commercial outpatient system, a commercial
accounting system, an in-house in-patient system and a document
management system (DMS).
Training
Another important task was training the 1200 hospital personnel and 200
physicians. Training was impacted by GCS staff in association with
Bumrungrads education and training department.
The constant need to provide better services to the patients and cater to them till
the level of their satisfaction.
THANK YOU