Corporate Communication

Workshop

By: Mohammad Amir

mohd1.amir@gmail.com
MOCK INTERVIEWS
 A mock interview is an emulation of an
interview used for training purposes. The
interview tries to resemble a real interview
as close as possible, and provide
experience for the candidate. Mock
interviews are often videotaped, and the
candidate is shown the tape after the
session, along with feedback from the
interviewer. Mock interviews are most
common for job interviews.
SUCCESS IN AN
INTERVIEW
 Dressing for the interview: Appearance
and good grooming are very crucial for
success in an interview. One should
take care of – hair, wardrobe, nails,
shoes, tie, socks, dress colour matching.
 Establishing Rapport: Wait for the
interviewer to offer his/her hand first
and be ready to offer your hand
immediately.
SUCCESS IN AN
INTERVIEW
 Body Language: It sets a positive
impression more than speech.
Interviewee should maintain
natural eye contact with the
interviewer. Ensure that you have
a smiling and relaxed face.
SUCCESS IN AN
INTERVIEW
 Answering Questions:
 Speak slowly, clearly and with
confidence
 Pause before you answer a question.
It shows that you have contemplate
on the matter.
SUCCESS IN AN
INTERVIEW
 Asking Questions
 One should about the role and
responsibilities if it was not discussed
 Enquire his expectations from you
Types of Interviews:
 Screening Interview
 Selection Interview
 Group Interview
 Panel Interview
 Stress Interview: it is used to weed
out those that who cannot handle
adversity.
Screening Interview
Selection interview
Group Interview
Panel interview
Stress interview
Styles of Interviewing
 Traditional Job Interview
 Employers usually asks questions like
 How would you describe yourself?
 Why did you leave your last job?
 What are your long range and short range goals and
objectives?
 What specific goals other than those related to your
occupation, have you established for yourself for the next
ten years?
 What do you see yourself doing five years from now? Ten
years from now?
 What do you really want to do in life?
 What are your long range career objectives?
Styles of Interviewing
 Behavioral job interview: based on the theory that past
experiences and performance is the best indicator of
future behaviour
 Describe a situation in which you were able to use
persuasion to successfully convince someone to see things
your way.
 Describe a time when you were faced with a stressful
situation that demonstrated your coping skills.
 Give me a specific example of a time when you used good
judgment and logic in solving a problem.
 Give me an example of a time when you set a goal and
were able to meet or achieve it.
 Tell me about a time when you had to use your
presentation skills to influence someone's opinion.
 Give me a specific example of a time when you had to
conform to a policy with which you did not agree.
PREPARING YOUR RESUME
 Resume length: Most recruiters prefer a one-
page resume for entry-level positions
 Resume Format: Standard
 Resume Content: name, address, contact
info, job/career objective, academics, work
exp, special skills, rewards and recognitions
and achievements, personal info and
declaration.
 Job objective:
 Management Graduate looking for an
opportunity in direct marketing with
team handling role in banking industry
 Management Graduate with BTech
looking for suitable as Marketing
Manager in Foods and FMCG industry.
Effective Telephone
Practices
 Speaking on the telephone
 Sit or stand tall and avoid eating
anything while talking
 Greet the caller with a smile – just as
you would greet someone in person.
Research shows that your voice sounds
more pleasant when you are smiling.
 Keep a notepad and pen handy for note
taking
 Answer the phone by the second or
third ring, regardless of how busy
you are, you don’t to give the
impression that your company
doesn’t care about its callers.
 Identify the company, department,
and/or yourself.
 Remember that even you give the
same greetings 50 times each day,
your callers probably hear it only once.
Make sure they can understand it.
 Use positive language. Instead of
saying ‘I don’t know’, say ‘let me check
and call you right back’, and then do it.
Using a cell phone
 Avoid making or answering calls when driving. Your
safety is more important than the phone message.
 Speak clearly and get to the point quickly.
 Turn off cell phone while in a social environment.
 Since you cannot be seen, it is important to insert cues
that advice the speaker at the other end that you are
there and listening.
 If you are expecting an important
call, activate the vibration mode
instead of the ring mode, then
politely excuse yourself to a more
private area to receive the call.
 Do not talk too fast or too slow
 The tone of speech is also
important.
Nondiscriminatory
Language
 Nondiscriminatory language treats
everyone equally, making no
unwarranted assumptions about any
group of people. Using
nondiscriminatory language is smart
business because 1. it is the ethical
thing to do and 2. we risk offending
others if we do otherwise.
Nondiscriminatory
Language
Consider the type of bias in this report:
The finishing plant was the scene of a
confrontation today when two ladies from
the morning shift accused a foreman of
sexual harassment. Marta Maria Valdez, a
hispanic inspector, and Margaret Sawyer, an
assembly line worker accused Mr. Engerand
of making
Suggestive comments. Mr.
Engerrand, who is 62 years old and
an epileptic, denied the charges
and said he thought the girls were
trying to cheat the company with
their demand for cash award.
 Were you able to identify the following
instances of bias or discriminatory
language?
 The women were referred to as ladies and
girls and although it is unlikely that the men
in the company are referred to as
gentleman and boys.
 The term foreman (and other men
occupationals titles) has a gender
connotation
 The two women were identified by their
first and last names, without a personal
title, whereas the man was identified by
a personal title and last name only.
 Valdez’s ethnicity, Engerrand’s age and
disability were identified although they
were irrelevant to the situation.
Discriminatory Language
 Instead of Use
 Chairman chair, chairperson
 Foreman supervisor
 Salesman sales
representative
 Workman employee
Discriminatory Language
 Instead of Use
 best man for the job Best person for the job
 Executives and their wives=executives and their
spouses
 Housewife homemaker
 Manmade artificial, manufactured
 Manpower human resources, personnel
GD & TEAM
PRESENTATION
 A team consists if two or more individuals
who work interdependently toward a
common goal. A team presentation is a
coordinated effort by its members, who
plan, organise and deliver a unified
message aimed at achieving a common
purpose with respect to an audience of one
or more listeners
BENEFITS OF TEAM
PRESENTATIONS
 Diverse of skills or perspectives are built right
into the presentation by virtue of having different
people presenting it.
 One person can manage audio-visual aids while
another concentrates on presenting
 A long and complex presentation can be made
interesting and easy to follow for the listeners by
providing a variety of speakers
USE OF TEAM
PRESENTATIONS
 Project proposals
 Progress reports
 Orientation and training programs
 Contract proposals
 Venture capital requests
 Regulatory review
Team Presentation
 Planning & Preparation
 Purpose * Audience * Logistics
 Audience
 To give effective presentation one need to
know the audience
 Find out the key demographics of the
audience and determine how familiar they
are with the subject of your presentation.
Presenters learn about their
audience from a variety of sources
 Interview the organisation or

company executives in charge of

the meeting or the event
 Interview a sample of the audience

members
 Review the literature of the
company
 Search for the news of the
company or industry via internet
and magazines etc
 Talk to research associates within
the industry