Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Synopsis
Successful high-end retailer shut down by a
distributed denial of service (DDoS) attack
which occurs for 75 minutes
CIO Bob Turley coordinating from afar
Some leaders helpful, others not so helpful
Case Overview
Made-up case based on real events that have
happened in various companies
Considers the management perspective of a
DDoS attack
These are not common, but can be significant
What is a firewall?
Combination of hardware and software to
prevent unauthorized access to companys
internal computer resources
iPremier not a real firewall
Attack vs intrusion
Crisis management
Normal human responses?
What is at stake?
Follow up info
A few hours later, iPremier announced publicly
that they have been victim of DDOS attack
75 minutes, middle of night
Few customers inconvenienced
Would revisit already solid computer security
Follow up info
Joanne Ripley recommends disconnecting all
production computers and rebuild from scratch
Estimate 24 36 hours to complete
Documentation there, but things can go wrong
Thoughts
Follow Ripleys suggestion?
What should be disclosed
12
Now what?
Shut down all?
Legal Issues
Credit Card Info could have been stolen
13