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UTRAN Key Performance Indicators

20040515

Introduction

These slides focus only on initial UTRAN KPIs.

There is a comprehensive list of raw counters


from which these initial KPIs are produced.

The counters as well as KPIs will continuously be


redefined and updated.

UTRAN KPI Overview

Call Setup Success Rate

Call Drop Rate of Signaling Plane

Call Drop Rate of User Plane

Signaling Congestion Rate

Traffic Congestion Rate

Soft Handover Success Rate

Hard Handover Success Rate

Inter-RAT Hard Handover Success Rate

Contents
Call Setup
Call Drop
Congestion
Handover
Traffic

Call Setup Success Rate

Formula of Call Setup Success Rate:


Call Setup Success Rate = RRCSetupSuccRate
RABSetupSuccRate 100%

Can be divided into two parts: CS&PS

For four types of QoS:

Conversational (e.g. voice and video)

Streaming (e.g. streaming video or audio)

Interactive (e.g. browsing)

Background (e.g. emails or file download)

RRC Setup Success Rate

The formula of RRC Setup Success Rate:


RRC Setup Success Rate = RRC Connection Setup Success /
RRC Connection Request 100%

RRC Setup Reject Causes:

Congestion (Walsh, Power, CE, etc.)

Unspecified (mostly transmission or NodeB problem)

Other RRC Setup failure reason

UE cant receive RRC CONNECTION SETUP

NodeB cant receive RRC CONNECTION SETUP COMPLETE

RRC Connection Setup

Example
RRC_REQ

3332

RRC_REJ

RRC_REJ_CONG

RRC_SETUP

3330

RRC_SETUP_SUCC

3184

RRC_SETUP_SUCC_RATE

UE

95.56%

cant receive RRC CONNECTION SETUP

The downlink channel transmit power is not enough or the UE receive sensitivity
is not good.
NodeB

cant receive RRC CONNECTION SETUP COMPLETE

The UE transmit power is not enough or the NodeB receive sensitivity is not
good.
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RAB Setup Success Rate

The formula of RAB Setup Success Rate:


RAB Setup Success Rate = RAB Assignment Success / RAB
Assignment Request 100%

Can be divided into two parts, for four types of QoS

RAB Setup Failure Causes:

Parameter violation

Non supported UTRAN capabilities

Relocation triggered

Transport connection failed to establish

Unavailable resources

Protocol error

RAB Setup Flow Chart

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Example
RB_SETUP

1057

RB_SETUP_SUCC

1054

CS_RAB_REQ_SETUP_CONV

982

CS_RAB_SETUP_SUCC_CONV

979

PS_RAB_REQ_SETUP_BKG

75

PS_RAB_SETUP_SUCC_BKG

75

CS_RAB_SETUP_SUCC_RATE_CONV

99.69%

PS_RAB_REL_SUCC_RATE_BKG

100.00%

RB_SETUP_SUCC_RATE_CONV

99.72%

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Contents
Call Setup
Call Drop
Congestion
Handover
Traffic

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Call Drop Rate of Signaling Plane

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Call Drop Rate of Signaling Plane is calculated by


counting RNC-originated Iu connection release.

Can be divided into two parts: CS&PS

RNC-originated Iu connection release Causes:

OM intervention

User inactivity

Repeated integrity checking failure

UE generated signaling connection release

RL out-of-synchronization

Call Drop Rate of Signaling Plane

The formula of Call Drop Rate of CS Signaling Plane:


Call Drop Rate of CS Signaling Plane = RNC-originated CS Domain
Iu Connection Release / RNC-originated CS Domain Iu Connection
Setup Success 100%

The formula of Call Drop Rate of PS Signaling Plane:


Call Drop Rate of PS Signaling Plane = RNC-originated PS Domain
Iu Connection Release / RNC-originated PS Domain Iu Connection
Setup Success 100%

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RNC-originated Iu connection release Flow Chart

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Example
RNC_CS_IU_REL

50 RNC_PS_IU_REL

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RNC_CS_IU_REL_DUP_INTEG

0 RNC_PS_IU_REL_DUP_INTEG

RNC_CS_IU_REL_OM

0 RNC_PS_IU_REL_OM

RNC_CS_IU_REL_RL_FAIL

26 RNC_PS_IU_REL_RL_FAIL

RNC_CS_IU_REL_SIG_REL

5 RNC_PS_IU_REL_SIG_REL

RNC_CS_IU_REL_UE_INACT

0 RNC_PS_IU_REL_UE_INACT

RNC_CS_IU_SETUP
Call Drop Rate of CS Signaling

3085 RNC_PS_IU_SETUP
1.62
Call Drop Rate of PS Signaling
%

18
22
0
251
20.32%

For

Call Drop Rate of PS Signaling, the main reason is wrong APN configuration in UE

For

RL_FAIL, need optimize poor coverage and neighbors, 3G-2G handover

also can improve this indicator


16

Call Drop Rate of User Plane

Call Drop Rate of User Plane is calculated by


counting RNC-originated RAB releases.

Can be divided into two parts, for four types of


QoS

17

RNC-originated RAB release Causes:

OM intervention

UTRAN generated reason

RAB preempted

Call Drop Rate of User Plane

The formula of Call Drop Rate of CS User Plane:


Call Drop Rate of CS User Plane = RNC-originated CS Domain RAB
Release / RNC-originated CS Domain RAB Setup Success 100%

The formula of Call Drop Rate of PS User Plane:


Call Drop Rate of PS User Plane = RNC-originated PS Domain RAB
Release / RNC-originated PS Domain RAB Setup Success 100%

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RNC-originated RAB release Cause

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Example
CS_RAB_SETUP_SUCC_CONV
PS_RAB_SETUP_SUCC_BKG

75

RNC_CS_RAB_REL_REQ_CONV

RNC_PS_RAB_REL_REQ_BKG

Call Drop Rate of CS User Plane

0.41%

Call Drop Rate of PS User Plane

5.33%

For

CS/PS_RAB_REL, need optimize poor coverage and neighbors, 3G-2G handover

also can improve this indicator

20

979

Contents
Call Setup
Call Drop
Congestion
Handover
Traffic

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Signaling Congestion Rate

The formula of Signaling Congestion Rate:


Signaling Congestion Rate = RRC Connection Reject (Cause:
congestion) / RRC Connection Request 100%

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Traffic Congestion Rate

Traffic Congestion Rate is calculated by counting


the RAB Assignment Setup Failure (cause:
congestion).

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Can be divided into two parts: CS&PS

Traffic Congestion Rate

The formula of CS Traffic Congestion Rate:


CS Traffic Congestion Rate = CS Domain RAB Assignment Setup
Failure (Congestion) / CS Domain RAB Assignment Setup Request
100%

The formula of PS Traffic Congestion Rate:


PS Traffic Congestion Rate = PS Domain RAB Assignment Setup
Failure (Congestion) / PS Domain RAB Assignment Setup Request
100%

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Traffic Congestion Rate

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Contents
Call Setup
Call Drop
Congestion
Handover
Traffic

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Soft (Softer) Handover Success Rate

The formula of Soft (Softer) Handover Success Rate:


Soft (Softer) Handover Success Rate = Soft (Softer) Handover
Success / Soft (Softer) Handover Request 100%

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Soft (Softer) Handover Flow Chart

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SHO Failure Causes

When the UE handles the ACTIVE SET UPDATE message, the


abnormal cases may be occurred and the UE shall transmit an
ACTIVE SET UPDATE FAILURE message with the following failure
causes

Configuration unsupported

Incompatible simultaneous reconfiguration

Protocol error

Invalid configuration

If the time expired before RNC receives the message ACTIVE SET
UPDATE COMPLETE or ACTIVE SET UPDATE FAILURE from UE,
RNC increases the SHO failure counter with the following cause

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No response from UE

SHO Failure Flow Chart

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Example

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SHO_EVAL_REQ

5652

SHO

5511

SHO_SUCC

5500

SOFTERHO

1411

SOFTERHO_SUCC

1411

SHO_SUCC_RATE

99.8%

Hard Handover Success Rate

The formula of Hard Handover Success Rate:


Hard Handover Success Rate = Hard Handover Success / Hard
Handover request 100%

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Hard Handover Flow Chart

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Hard Handover Failure Cause

The detail hard handover failure cause statistics include two hard handover
directions on the cell object :

outgoing hard handover initiated by RNC in each original cell.

incoming hard handover in the target cell initiated by RNC

When the UE handles the PHYSICAL CHANNEL RECONFIGURATION message,


the abnormal cases may be occurred and the UE shall transmit an PHYSICAL
CHANNEL RECONFIGURATION FAILURE message with the following failure
cause:

Configuration unsupported

Physical channel failure

Incompatible simultaneous reconfiguration

Protocol error

Cell update occurred

Invalid configuration

If the time expired before RNC receives the message PHYSICAL CHANNEL
RECONFIGURATION COMPLETE or PHYSICAL CHANNEL RECONFIGURATION
FAILURE from UE, RNC increases the hard handover failure counter with the
following cause

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No response received from UE

Hard Handover Failure Flow Chart

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InterRAT Handover to GSM Success Rate

The formula of InterRAT Handover to GSM Success Rate:

InterRAT Handover to GSM Success Rate = inter-RAT handover from


UTRAN to GSM success / inter-RAT handover from UTRAN to GSM
attempts 100%

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InterRAT Handover to GSM Flow Chart

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InterRAT Handover to GSM Failure Cause

When the UE handles the the HANDOVER FROM UTRAN COMMAND


message, the abnormal cases may be occurred and the UE shall transmit
an HANDOVER FROM UTRAN FAILURE message with the following
failure causes

Configuration unacceptable

Physical channel failure

Protocol error

Inter-RAT protocol error

Unspecified

If the time expired before RNC receives the message IU RELEASE


COMMAND from MSC, RNC increases the InterRAT handover to GSM
failure counter with the following cause

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InterRAT handover to GSM no response

InterRAT Handover to GSM Failure Flow Chart

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Example
CS_INTRAT_HO_OUT_PREP

60

CS_INTRAT_HO_OUT_PREP_SUCC

54

CS_INTRAT_HO_OUT_ATT

54

CS_INTRAT_HO_OUT_SUCC

48

CS_INTRAT_HO_OUT_SUCC_RATE(%)

88.89%

CS_INTRAT_HO_OUT_FAIL_CFG_UNSUPP

CS_INTRAT_HO_OUT_FAIL_INTER_RAT_PROTCL

CS_INTRAT_HO_OUT_FAIL_NO_RSP

CS_INTRAT_HO_OUT_FAIL_PHYCH_FAIL

CS_INTRAT_HO_OUT_FAIL_PROTCL

CS_INTRAT_HO_OUT_FAIL_RELOC_ABORT

CS_INTRAT_HO_OUT_FAIL_UNSPEC

Need

optimize 3G-2G neighbors and configuration (RNC&CN), 3G-2G handover

parameters for example: Report interval/Inter-RAT handover trigger time/GSM RSSI


threshold/ Hysteresis
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InterRAT Handover to GPRS Success Rate

The formula of InterRAT Handover to GPRS Success Rate:


InterRAT Handover to GPRS Success Rate = interRAT handover from
UTRAN to GPRS success initiated by UTRAN / interRAT handover from
UTRAN to GPRS attempts initiated by UTRAN 100%

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InterRAT Handover to GPRS Flow Chart - initiated by UTRAN

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InterRAT Handover to GPRS Failure Cause

When the UE handles the the CELL CHANGE ORDER FROM UTRAN
message, the abnormal cases may be occurred and the UE shall transmit
an CELL CHANGE ORDER FROM UTRAN FAILURE message with the
following failure causes

Configuration unacceptable

Physical channel failure

Protocol error

Unspecified

If the time expired before RNC receives the message SRNS CONTEXT
REQUEST or IU RELEASE COMMAND from SGSN, RNC increases the
InterRAT handover to GPRS failure counter with the following cause

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InterRAT handover to GPRS no response

InterRAT Handover to GPRS Failure Flow Chart

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Contents
Call Setup
Call Drop
Congestion
Handover
Traffic

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CS Traffic

One Erlang is defined as the one 12.2K CS AMR call lasting


for one hour. The traffic of other different services are derived
by converting to equivalent 12.2K CS AMR call.

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CS Traffic for two types of QoS:

CS Conversational Traffic (i.e. voice and video)

CS Streaming Traffic (e.g. streaming video or audio)

CS Traffic for two types of Service:

CS AMR Traffic (Voice)

CS CONV 64k Traffic (Video Phone)

PS Traffic

The traffic of different services are derived by


converting to equivalent 12.2K CS AMR call.

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PS Traffic for four types of QoS:

PS Conversational Traffic

PS Streaming Traffic

PS Interactive

Background Traffic

PS Throughput
PS Throughput for four types of QoS (in Bytes)

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PS UL Conversational services Throughput

PS UL Streaming services Throughput

PS UL Interactive services Throughput

PS UL Background services Throughput

PS DL Conversational services Throughput

PS DL Streaming services Throughput

PS DL Interactive services Throughput

PS DL Background services Throughput

Summary (1/3)
KPI

Stage

RRC Setup Success Rate

Failure Cause
- Congestion
- Unspecified

RAB Setup Success Rate

- Parameter violation
- Non supported UTRAN capabilities
- Relocation triggered
- Transport connection failed to establish
- Unavailable resources
- Protocol error

CN domain:
- CS
- PS
QoS Classes:
- Conversational
- Streaming
- Interactive
- Background

Signaling Plane

- OM intervention
- User inactivity
- Repeated integrity checking failure
- UE generated signaling connection release
- RL out-of-synchronization

-CS
- PS

User Plane

- OM intervention
- UTRAN generated reason
- RAB preempted

CN domain:
- CS
- PS
QoS Classes:
- Conversational
- Streaming
- Interactive
- Background

Signaling Congestion Rate

RRC Connection Reject (Cause: congestion)

Traffic Congestion Rate

RAB Assignment Setup Failure (cause: congestion).

- CS
- PS

Call Setup
Success Rate

Call Drop Rate

Congestion
Rate

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Level

Summary (2/3)
KPI

Stage

Failure Cause

Level

Radio Link Addition


Soft & Softer
Handover
Success Rate

Hard Handover
Success Rate

InterRAT
Handover to
GSM Success
Rate

InterRAT
Handover to
GPRS Success
Rate

50

Radio Link Deletion

- Configuration unsupported
- Incompatible simultaneous reconfiguration
- Protocol error
- Invalid configuration
- No response from UE

- Configuration unsupported
- Physical channel failure
- Incompatible simultaneous reconfiguration
- Protocol error
- Cell update occurred
- Invalid configuration
- No response received from UE

- Configuration unacceptable
- Physical channel failure
- Protocol error
- Inter-RAT protocol error
- Unspecified
- InterRAT handover to GSM no response

- Configuration unacceptable
- Physical channel failure
- Protocol error
- Unspecified
- InterRAT handover to GSM no response

- initiated by UTRAN

Summary (3/3)
KPI

CS Traffic

PS Traffic

PS Throughput

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Stage

Erlang

Erlang

Byte

Failure Cause

Level

QoS Classes:
- Conversational
- Streaming
Bears
- AMR Voice
- CS 64K

QoS Classes:
- Conversational
- Streaming
- Interactive
- Background

QoS Classes:
- Conversational
- Streaming
- Interactive
- Background

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