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OM
1
Project
8
Management
LEARNING OUTCOMES
1 Explain the key issues associated with
project management
2 Describe how to apply the Critical Path
Method (CPM)
3 Explain how to make time/cost
tradeoff decisions in projects
4 Describe how to calculate probabilities
for project completion time using PERT
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Project
Temporary and customized
initiative that consists of many
smaller tasks and activities that
must be coordinated and completed
To finish the entire initiative on time
and within budget
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Plan
Determine the steps needed to execute the project,
delegate tasks, and identify start and completion
dates
Organize
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Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Organizational Structure
Pure project structure with team
members assigned exclusively to
projects and report to a project
manager
Results in duplication of resources
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Organizational Structure
Matrix structure lends resources to
projects while still maintaining
functional control
Minimizes duplication of resources and
facilitates communication
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Exhib
18.2
Contributors and
it
Impediments to Project
Success
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
OM5| CH18
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
OM5 | CH18
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Project Definition
Activities: Discrete tasks that
consume resources and time
Immediate predecessors:
Activities that must be completed
immediately before an activity may
start
Precedence relationships ensure that
activities are performed in the proper
sequence when they are scheduled
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Exhib
18.3
Project Activities and
it
Precedence Relationships
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Project Definition
Work breakdown structure: Hierarchical
tree of end items that will be accomplished
by the project team during the project
Project network: Consists of nodes and
arcs, which define the precedence
relationships between activities
Nodes: Set of circles or boxes, which represent
activities
Arcs: Set of arrows
This is called an activity-on-node (AON) network
representation
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Exhib
18.4
Project Network for the
it
Software Integration Project
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Resource Planning
Developing time estimates for each
activity and allocating resources
that will be required
Cost control is a vital part of
project management, and resource
planning aids in good budgeting
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Exhib
18.6
Activity-on-Node Format and
it
Definitions
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Project Control
Schedule: Specifies when
activities are to be performed
Due to uncertainty of task times,
unavoidable delays, or other problems,
projects rarely progress on schedule
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Figur
18.1
e
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Gannt Chart
Time/Cost Trade-Offs
Crashing a project: Reducing the
total time to complete the project
to meet a revised due date
Crash time: Shortest possible time
the activity can realistically be
completed
Crash cost: Total additional cost
associated with completing an activity
in its crash time rather than in its
normal time
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Time/Cost Trade-Offs
Crash cost per unit of time
= Crash cost - normal cost/normal
time crash time
Crashing an activity: Reducing
its normal time, possibly up to its
limit, the crash time
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Exhib
18.12 Normal Versus Crash Activity
it
Analysis
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Uncertainty in Project
Management
Project evaluation and review
technique (PERT) is another
approach to project management
PERT was developed to handle
uncertainties in activity completion
times
In contrast, CPM assumes that
activity times are constant
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Uncertainty in Project
Management
PERT estimates are obtained for
each activity
Optimistic time - Activity time under
ideal conditions
Most probable time - Most likely
activity time under normal conditions
Pessimistic time - Activity time if
breakdowns or serious delays occur
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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Uncertainty in Project
Management
Expected Time = (a + 4m + b)/6
Variance = (b a)2/36
Where,
- a is the optimistic time estimate
- m is most likely or probable
- b is the pessimistic time estimate
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
OM5 | CH18
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Uncertainty in Project
Management
Critical path is found using the
expected times in the same fashion
as in the critical path method
PERT allows us to investigate the
effects of uncertainty of activity
times on the project completion
time
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
OM5 | CH18
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SUMMARY
Project is temporary and
customized initiative that consists
of many smaller tasks and
activities that must be coordinated
and completed
To finish the entire initiative on time
and within budget
OM5 | CH18
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KEY TERMS
Activities
Arcs
Crash cost
Crash time
Crashing a project
Crashing an activity
Critical path
Immediate predecessors
Nodes
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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KEY TERMS
Project
Project management
Project network
Schedule
Work breakdown structure
Copyright 2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
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