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chain activities
Production:
physical goods, as well as services
Logistics:
controls physical transmission of materials through
Production
Production activities
Service and manufacturing
Conversion of inputs to a product
chain:
procurement > production > distribution
Relationship Between
Quality and Costs
Quality
Increases
Productivity
Improves
Performance
Reliability
Lowers
Rework and
Scrap Costs
Lowers
Warranty
Costs
Lowers
Manufacturing
Costs
Lowers
Service
Costs
Increases
Profits
TQM:
technique to improve products and services
quality
Six Sigma: Statistically based cost cutting system
Reduces defects, boosts productivity, eliminates
waste
ISO 9000
European Unions standards for quality
Set by code
Firm must be certified ISO 9000 before it may
Country Factors
Favorable economic, political, cultural conditions
Technological Factors
Fixed costs relatively low
Minimum efficient scale
Where to Locate?
Concentrate Manufacturing if:
Costs
Trade
Product
Where to Locate?
Concentrate Manufacturing if:
Trade
Exchange
Production
technology
Production technology
Has low fixed costs
Has low minimum efficient scale
Does not exists in flexible manufacturing format
Make-or-Buy?
Make advantage
Lower costs in-house?
Are specialized assets needed?
Is proprietary technology needed?
Buy advantage
Strategic flexibility needed?
Lower costs by buying?
Other Issues
Strategic