Ucmdb CM Ud Vivit HP

HP Universal CMDB, Configuration
Manager & UD 10.x: what's new?
Ken Herold, Enterprise Software Consultant

Ken.herold@hp.com
October 2014
Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without
notice.
Product Releases
Product Release
Release
Date
Most Recent
Service Pack
Most Recent CUP

(Cumulative Update Package)
Official End
of Support *
UCMDB/DDM 8.0
Jan 2009
8.07 Aug 2010
Jan 31, 2013
UCMDB/DDM 9.0
Jun 2010
9.05 Feb 2012
9.05.12 May
2013
Dec 31, 2014
UCMDB-CM
9.10/20/30
Dec 2010
9.31 Jan 2012
Dec 31, 2014
Jul 2012
10.01 Dec
2012
10.01.7 Sep
2013
Jul 31, 2016
UD/UCMDB/CM 10.0
!If youre still running UCMDB 8.0x, its time to get the upgrade going!
2
Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Universal CMDB
The foundation for your Configuration Management
MDRs
Integrat
e
Federate
Normalize,
Enrich or
Reconcile
Universa
l
Discover
y
IT
Environment
3
HP Universal CMDB
Single Version of
Truth
BSM Availability
Manageme
nt
SM Incident &
System
Problem
Managemen
t
Direc
t
Value
Display
Search
Simulate
Report
XS IT
Financial
Managemen
t
Value by
Enablement
DCT Data
Center
Transformation
s
Continuity &
Compliance CM
Model UDM,
Standardize &
Set Policies
The information contained
herein is subject to change without notice.
AM/UD License
Compliance
Management
HP Universal CMDB 10
The right user interface for the right user
UCMDB Browser
Available to all users

in the IT organization
No learning curve
Search CIs, consult
related data, explore
dependencies, edit
properties and more
4
UCMDB Admin UI
Configuration
Manager
Used by UCMDB Admins

and power users
Requires deep knowledge
Manage security,
discovery, integrations,
reconciliation, modeling
and more
Used by Config. Managers

and business owners
Ensure data quality,
standardization, business
continuity, authorized
state and more
HP UCMDB Web Browser
New
visualization for
real time
visibility
5
HP Universal CMDB 10
5 steps to gain more value from your UCMDB
1
2
3
4
5
6
Have one set of

discovered and
federated data
start with consolidated and

up-to-date data
System
of Record
Let users access the Let users access to the

data
information in the CMS
Use the data to
enable processes
Streamline processes like

change, incident, asset
Connect your
Map applications and use
business services to
them across the portfolio
infrastructure
Use Configuration
manager
ensure that your services are

built on standard, compliant
and resilient infrastructure
Manage
Policies
Applicatio
n
modeling
User
access to
data
Enable
processes
Achieve
more
value
with
Univers
al
CMDB
User Perspectives

notice.
An end-user perspective:
The Application
Owner
The Change Manager
The Operations
Scenario I: The Operations

Support Engineer
Troubleshoot a performance
issue on a Unix server.
Find the server via the UCMDB
Browser
Learn what changed on this server
Identify the owner of the server
Create a Request for Change (RFC)
in SM
Export UCMDB Browser data to PDF
9
and
Excel to report to other users
Use the UCMDB Browser for actionable

results
Understan
d
Search
Powerful search
engine
NEW
IN 10
Manage &
Consume data
Natural search queries
View CI properties
Logical / Phrase searches
Update manual data for
all nodes changed last week
67.247.7.122 and
67.247.7.123
windows 7 with Oracle 11g
select properties
Scroll between search
results, and widgets data
NEW
IN
Understand
10
Changes and Impact
See any property change
compared to previous
chosen time period
Understand which
application and services
might be impacted
10
Choose
Choose the
the
Learn what change in your configuration
time
time frame
frame
Using the UCMDB Browser History widget
See what
changed
!
11
See
See what
what
changed
changed
With UCMDB 10, all attributes are tracked for change. Any CI, Any
attribute!
Export Browser data to reports
Widgets data to
PDF
Wi d
g et
sd
Exc ata to
el
Search results to
Excel
12
NEW IN
10
Scenario II: The application owner

Comprehensive
management of your
application.
Model application and services
Use the service definitions in:
BSM, Service Manager (SM), CM,
Scorecard
Ensure right service architecture,
proper management and
availability
13
Learn what changed in your
Model services and use them in: SM,

BSM, CM
Model services in the

UCMDB Browser
Application owners can map
more services, faster
Easily update application
maps
Administrators control the
NE
W
IN
10
Service definitions are

used in BSM, SM,
Scorecard
Understand the impact of
Use CM to manage
application policies
Is my application running in
true high availability?
planned changes
Measure the availability of your
Are my clusters configured
right?
application
See the cost to run your
Do changes conform my
application
templates
Copyright 2013
Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice.
14
business
policies?
Manage Compliance and Policies With

Configuration
Manager
Save
costs, reduce outages and ensure high availability
Data Quality Policies
Do I have all the

information I
need about my
services,
applications and
servers?
15
High Availability Policies
Is my production
architecture
resilient to single
point of failures?
Similarity Policies
Do the servers in
my productions
look alike to
those in the DR?
High Availability Policies

You planned for it, but is your architecture really resilient?
Identify single point of
failures
Identify clusters which are
not resilient
Running on the same

geographical location
Running 2 different servers
!
16
These J2EE clusters have a single point of failure
Scenario III: The Change Manager

Use UCMDB data for
effective change
management .
Understand the impact of a
planned change on
applications and services
See the actual information of
a CI, before making a change
Validate that changes
17
achieved correct and
Smarter change management integrating SM and UCMDB

Browser
Control changes, and
Embed
the UCMDB Browser in
View Incidents, RFCs
Service Manager
Get all the information on a CI

before making a change
See the CI in a context of its
environment
Check the potential impact of the
change
18
and Problems in the

Browser
shows open changes,

incidents and problems
In the context of a single CI
or aggregated to the
application level
authorize state in CM
Drive changes from

configuration standards
Validate planned changes
Detect unplanned changes
and rollback as needed
Manage the authorized state of

Using
UCMDB Configuration
Manager
configuration
items
Set authorized state for
Configuration Items
Detect changes that
The
The actual
actual state
state is
is
different
different than
than the
the
authorized
authorized
interfere with configuration

policies
Rollback or authorize
19
changes
The UCMDB
Administrat
or
Perspective
Core improvements of CMS in version 10
20
High Availability
NEW
IN
10
Scale your UCMDB to reach hundreds of users

Active - Active high availability for
Load Balancer
read operations
Horizontal scaling
Minimal Configuration is needed
More Users
More Views
More Reports
More
Searches
21
Writer
Server
Write
Requests
Reader
Server
Broadcast
Events
Reader
Server
Push
Events
Networ
k
Secured access to data

Control access to data with Multi-tenancy and enhanced access control
Multi-Tenancy For
service providers,
distributed
geographical
NEW
organizations secure - IN
Tenant users can access 10
only their data and
resources
22
Scaled
security to
large
enterprises
,
controlling
vast
amount of
resources
Advanced access
control
Set Permission at
folder level
group together
various resources
and users and
manage their
security collectively
NEW
Integrate with
your
IN 10
ldap systems
NEW
IN
10
Core UCMDB & CM Improvements

Improved Management of
integrations and greater
push capability for UCMDB
Adapters
UCMDB
Advanced topology
visualization techniques in
UCMDB UI
Data Quality and Similarity
policies Wizards in
configuration manager
23
UCMDB
UCMDB
UCMDB
/ MDRs
Universal Discovery

notice.
Universal Discovery 10.x
The most comprehensive discovery solution to keep UCMDB up to date

Data Center
Configuration
Virtualization
/ Cloud
Database
Enterprise
Enterprise
Applications
DDMA
Agent-less, Agent-based, Hybrid

formerly
DDMI
Network
Devices
Devices
Real-Time Environment Changes
and Passive discovery

Application Dependency Mapping
Laptops
Laptops
Passive
Discovery
Dependency Mapping, and

Inventory
Middleware
Desktops
Desktops
Software w/
Utilization
Utilization
formerly
Cluster
s
Inventory
Servers
Servers
Real-time Discovery,
RUM
(option)
180+ Discovery Patterns
Inventory Discovery
Software Application Library
35,000+ Application Versions, 10,000+

rules
25
Software Utilization
Deployment Architecture of
Universal Discovery
`
Active
Probe
Servers in data centers

and remote Offices
Public Cloud
Passive
Probe
Employee, Business
Partners, Customers
Outside The Firewall
Active
Probe
Active
Probe
Private Cloud
Active
Probe
Desktops, Laptops,
Handhelds
Inside The Firewall
26
HP Universal Discovery
Discovery Architecture Overview
Various Protocols
Agent-based
Discovery
UD Agent
Agentless
Discovery
Standard
Standard Protocols:
Protocols:
SSH, NTCMD, PowerShell,
SNMP,
SNMP, JMX,
JMX, LDAP,
LDAP, JDBC
JDBC
UD Scanner using
Standard
Standard Shell
Shell Protocols:
Protocols:
(SSH, NTCMD)
HTTPS
(shell
(shell interface)
interface)
Passive Discovery
SDK/HTTPS
Real
Real User
User Monitor
Monitor (RUM)
(RUM)
UD
UD Scanner
Scanner
Event-based
Discovery
Event
Event Generator
Generator
UD
UD Agent
Agent
Software Utilization
Proprietary
SSH, NTCMD
Discovery Probe
HTTP/S
UCMDB
Server
27
Database
Manageme
nt Zone
Lets keep it simple

Zone-Based Discovery
Datacenter
MZ-Y
MZ-X
DC-E
DC-A
Database
Daily
DC-C
Inventory
Bi-weekly
Infra
Daily
DC-B
DC-D
Discovery
Activity
App-Server
Daily
Infra
Weekly
Partition the enterprise into Management Zones according to

discovery needs
Create a Discovery Activity to run within a Management Zone
Configure behavior of each Discovery Activity according to needs
28
What would you like to collect?

Inventory or Dependency Mapping
Application Dependency Mapping
Data Center focused
Know what you have and how it interacts
Enables Application Modeling, Impact
Analysis and Change tracking, DCT
Manage your environment using
Configuration Manager
UD allows you to perform both from a single discovery tool
29
Which is the best discovery method?

Agent-less vs. Agent-based
Agent-less
No need to deploy/maintain agent per
server
No continued presence on discovered
device (minimal footprint)
Leverages available access points
(protocols) to get desired information
Agent-based
Overcome security barriers
Challenging maintenance of user
credentials is not required anymore
Deeper insight into computer information
(e.g. software utilization)
Enables agent-initiated data reporting
(Call Home)
UD allows the organization to choose the best method of

discovery per the specific needs and constraints of each
management zone
30
Which is the best discovery technology?

Active vs. Passive
Passive Discovery
Performed Passively (no noise)
Continuous, Shallow discovery
Deployment requires configured Span Port
for the Passive (RUM) Probe
Credential-less
Administration and management of the
integration is being done in UD.
With Just-in-time Discovery Active and Passive Discovery

complement each other to enable both up-to-date and deep
discovery results
31
Existing customers - What do you get?

DDMA vs. DDMI Customers
DDMI
Central Management of Multiple
Discovery Probes
High degree of extensibility
Universal Data Model alignment
Built-in Asset Manager integration
Native Agent Packaging
32
Universal Discovery Licensing

Direction
Maximum
capability
Upgrade from
UD Inventory to
UD Full version
UD
(Full version)
DDMI
UD
Inventory
UCMDB Foundation
33
DDMA
UCMDB
Foundation
Universal Discovery Licensing

Passive Discovery Direction
Entitlement and licensing
Integration requires owning RUM Probe licenses. Only the BAC
RUM Probe (SKU #TB131AAE) is necessary.
Amount of RUM probes needed dependent upon actual
monitored traffic.
Existing RUM customers are entitled to use this integration with
no additional RUM licensing costs.
34
Oracle LMS

notice.
What is Universal Discovery for ORACLE

An Oracle-verified solution for collecting
Licensing?
and summarizing license information about
Oracle Databases (version 8+)
Co-developed by Oracle LMS and HP
Software.
A solution which enables the collection of
information required to maintain
compliance.
Accelerates license review engagements by
having an Oracle license audit report at
36
Oracle LMS & Audits

Do you know whether you are Oracle
compliant?
Software licensing is increasingly complex with many

licensing models
Understanding CPU & Core details of servers with Oracle

installed
Gaps in understanding how licensing metrics should be

reported
Lack of clarity and increased risk of being out of

compliance
Do you know your Oracle raw inventory

37
UD for ORACLE LMS overview

How it works
Version, Edition,
Hostname
Users, Sessions
Options, Packs
CPU, Cores
LMS Reports
Oracle LMS
Audit
Discover: Oracle LMS data DB details

(edition, version), installed/in-use
options,
management packs, CPU and core
details
Database
Discovery
Discover: Oracle database, database resources

(table spaces, snapshots, DB files,
DB Users, RAC)
DB Snapshot
RAC
Oracle Database
DB User
Table Space
RAC
Oracle Resources
Virtualizati
on
Discovery
Discover: Virtualization topology

(Host OS, Hypervisor, Virtual
Machines, clusters)
Discover: Host resources CPU, File systems,
Inventory
Discovery
Infrastruct
ure
Discovery
38
Service
Running Process
Software
VMware Datacenter
Installed
Interface Software
Installed/Running Software, IP
Endpoints, Processes, Services

Discover: IP Addresses, Nodes
(servers, network devices), IP
Subnets
Connections: WMI, SSH, Telnet, HPCMD, UDA
VMware Cluster
Virtual Topology
Node
File System CPU
Host Resources
IP
Subnet
IP
Address
For more information
www.hp.com/go/CMS
www.hp.com/go/UD
www.hp.com/go/UCMDB
www.hp.com/go/CM
www.hp.com/go/DCT
39

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HP Universal CMDB, Configuration

Manager & UD 10.x: what's new?

Ken Herold, Enterprise Software Consultant

Most Recent CUP

8.07 Aug 2010

Jan 31, 2013

9.05 Feb 2012

Dec 31, 2014

9.31 Jan 2012

Dec 31, 2014

Jul 31, 2016

Copyright 2013 Hewlett-Packard Development Company, L.P.

Available to all users

Used by UCMDB Admins

Used by Config. Managers

HP UCMDB Web Browser

Have one set of

start with consolidated and

Let users access the Let users access to the

Streamline processes like

ensure that your services are

Copyright 2012 Hewlett-Packard Development Company, L.P.

Scenario I: The Operations

Use the UCMDB Browser for actionable

Natural search queries

Logical / Phrase searches

Update manual data for

all nodes changed last week

Using the UCMDB Browser History widget

Export Browser data to reports

Scenario II: The application owner

Learn what changed in your

Model services and use them in: SM,

Model services in the

Service definitions are

true high availability?

Are my clusters configured

Manage Compliance and Policies With

Do I have all the

High Availability Policies

High Availability Policies

Running on the same

Running 2 different servers

These J2EE clusters have a single point of failure

Scenario III: The Change Manager

achieved correct and

Smarter change management integrating SM and UCMDB

Get all the information on a CI

and Problems in the

shows open changes,

Drive changes from

Manage the authorized state of

interfere with configuration

Core improvements of CMS in version 10

Scale your UCMDB to reach hundreds of users

Secured access to data

Core UCMDB & CM Improvements

Copyright 2012 Hewlett-Packard Development Company, L.P.

Universal Discovery 10.x

The most comprehensive discovery solution to keep UCMDB up to date

Agent-less, Agent-based, Hybrid

Real-Time Environment Changes

and Passive discovery