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Palace Hotel
Presented by:
Aditi Ramteke
History
The first Jehan Numa hotel - Jehan Numa Palace - was built in 1890 during
the rule of Nawab Sultan Jehan Begum, and named after her, by her second
son General Obaidullah Khan, Commander-in-Chief of the erstwhile Bhopal
state Force. The family rented it out to the Government for use as a hostel,
and then as the office of the Geological Survey of India, till 1981.
Nadir and Yawar Rashid, the grandsons of General Obaidullah Khan, and the
owners of the Palace, then decided to share their legacy with the world and
convert it into a world-class heritage hotel. Jehan Numa Palace Hotel opened
its doors to visitors in September 1983. In the year 2000 the Palace was
classified as a Heritage Grand Hotel, the first of its kind in Central IndiaThe
younger generation, sons of Nadir and Yawar, are also involved now in
running the Jehan Numa Hotels. Royal living, once the sole preserve of
nawabs, is offered to guests generously and with courtesy.
Hotel Profile
There are total 100 rooms in the hotel.
The rooms could be classified as Patio rooms
Regal rooms
Palace rooms
Imperial rooms
Suites rooms
Heritage Suites
PATIO
IMPERIAL
REGAL
PALACE
SHAHNAMA- 102
covers
LAKUCHINA-50 Covers
UNDER THE MANGO
TREE-70 covers
CAFECHINO-30covers
BARS
TATTENHAM- 54 covers
SHERGAR-19 covers
BANQUET HALLS
Facilities available
USP
BAKERY OF JEHAN NUMA
RED VELVET CAKE
BLUEBERRY CHEESE CAKE
TATTENHAM BAR
BEST COCKTAILS IN THE TOWN SPECIALLY
MARGARITA AND DRAUGHT BEER.
HERITAGE SUITE
GREAT STAYING EXPERIENCE AND FULLY LOADED
WITH LUXURIOUS AMENITIES.
ALL CELEBRITIES PREFER THESE.
OBSERVATIONS
FRONT OFFICE
HANDLING TELEPHONE
CONSOLE
FILLING UP C-FORMS
MAKING COURTESY CALLS TO
THE GUESTS
MAINTAINING RECORDS FOR
GUEST COMMENT CARDS
AIRPORT ARRIVAL GUEST
REPORT
CALL AUDIT REPORT
MAINTENANCE OF LOG BOOK
ACCOMMODATION
OPERATION
RECEIVING GUESTS
MESSAGES
MAINTENANCE OF LOG
BOOK
DISTRIBUTION OF STAFF
UNIFORM
FULFILLING THE LAUNDRY
REQUIRENTS
FLOWER ARRANGEMENTS
OBSERVATIONS
FOOD AND
BEVERAGE SERVICES
RECEIVING ODERS FROM
INHOUSE GUESTS
TRAY SETUP
(MIS-EN-PLACE)
BILLING
MAINTAINING LOG BOOK
ROOM SERVICE CONTROL
SHEET
FOOD
PRODUCTION
BAKERY-PACKAGING
MACHINES-DOUGH MAKERS
AND OVEN
ATTENDIND PHONE CALLS
FOR ORDERS
BREAD BASKET
TEAM WORK
LISTENING SKILLS
KNOWLEDGE OF
WORKING ON
COMPUTERS AND
SPECIFIC SOFTWARES
ORGANISATION AND
MULTITASKING
CLEAR AND POLITE
COMMUNICATION
OVER THE PHONE.
Thank You