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DR DEEPAK CHAWLA
SONDHI

CHAPTER-1

RESEARCH

INTRODUCTION
TO
BUSINESS RESEARCH

CONCEPTS AND

What is research?
Management research is an unbiased,
structured, and sequential method of enquiry,
directed towards a clear implicit or explicit
business objective. This enquiry might lead to
validating existing postulates or arriving at
new theories and models.

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RESEARCH

CONCEPTS AND

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Types of research

RESEARCH

CONCEPTS AND

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Types of research
Basic research : the basic premise is the need

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to KNOW and the concern is primarily academic


in nature.
Applied research: Solution or action oriented

research, that is contextual and practical in


approach.

RESEARCH

CONCEPTS AND

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Types of research
Exploratory research is loosely structured and the

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basic premise is to provide direction to subsequent,


more structured method of enquiry.
Conclusive research is structured and definite in

orientation. These studies are usually conducted to


validate formulated hypotheses and specified
relationships.

RESEARCH

CONCEPTS AND

Exploratory vs Conclusive Research

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RESEARCH

CONCEPTS AND

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Conclusive research
Descriptive research: The main goal of this type

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of research is to describe the data


characteristics about what is being studied.

and

Causal research: Explores the effect of one or

more variables on other variable(s), with


reasonable level of certainty by controlling the
impact of other influencing variables.

RESEARCH

CONCEPTS AND

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The research process

RESEARCH

CONCEPTS AND

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The research process


The management decision problem

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Defining the research problem


Formulation of the working hypotheses
Construction of the research proposal

RESEARCH

CONCEPTS AND

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The research process

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Formulating the research design


Sampling considerations
Collecting the data for the study
Data analysis and interpretation of findings

RESEARCH

CONCEPTS AND

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Research applications in marketing


Market & consumer analysis

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Product research
Pricing research
Promotional research
Place research

RESEARCH

CONCEPTS AND

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Research applications in finance


Asset pricing, capital markets and corporate finance

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Financial derivatives and credit risk modeling research


Market-based accounting research
Auditing and accountability
Other areas: financial forecasting, behavioural finance,

volatility analysis

RESEARCH

CONCEPTS AND

Training & development studies


Selection and staffing studies
Performance appraisaldesign and evaluation

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Research applications in
human resources

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Organization planning and development


Incentive and benefits studies
Emerging areascritical factor analysis, employer

branding studies

RESEARCH

CONCEPTS AND

Research applications in
production & operations management
Operation planning and design
Demand forecasting and demand estimation

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Process planning
Project management and maintenance effectiveness

studies
Logistics and supply chain-design and evaluation
Quality estimations and assurance studies

RESEARCH

CONCEPTS AND

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Criteria for research


MUST have: a clearly stated research purpose/ objective
MUST have: a sequential plan of execution

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MUST have: a logical and explicitly stated justification for

the selected methods


MUST have: an unbiased and neutral method of conduct

and reporting
MUST have: complete transparency and ethical conduction

of the research process


MUST have: provision for being reliable & replicable

RESEARCH

CONCEPTS AND

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END OF CHAPTER

RESEARCH

CONCEPTS AND

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