Human ressources

management : Case
study

Summary

Human resource policy

Purpose
Functions of HR Department
Advantages of Good HR Policies
Case study : Human resources in health care in morocco
Major HRM Problems in health care sector in morocco
Causes of health care Human resources management
problems
Human Resource Management Framework
Measures for Manpower Distribution
Results
Conclusion
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Human Resource Policies

Human
resource
policies
are
systems
of
codified
decisions,
established by an organization, to
support
administrative
personnel
functions, performance management,
employee relations and resource
planning.

Purpose
HR policies allow an organization to be
clear with employees on:

The nature of the organization

What they should expect from the company
What the company expects of them
How policies and procedures work at your
company
What is acceptable and unacceptable behavior
The consequences of unacceptable behavior

Presentation made by :
Nabil EYGUE-A23
Mahfoud Ait Ahmed-B19
Ali LAKHAL
Safaa el Aassab
Ali TILALI

Functions of HR
Department
Workforce Management
Recruitmentand Selection
Training and Development
Compensation and Benefits
Performance Management
Labor Relations
Personnel Administration
6

Advantages of Good HR
Policies
Curbing litigation
Communication with employees
Communication with managers and
supervisors
Time Savings

CASE STUDY :
Case Study : Hospitals human
resources Management in
Morocco

Human resources in
health care
Within many health care systems
worldwide, increased attention is being
focused on human resources management
(HRM). Specifically, human resources are
one of three principle health system
inputs, with the other two major inputs
being physical capital and consumables.
Figuredepicts the relationship between
health system inputs, budget elements
and expenditure categories.
9

Major HRM Problems

in health care sector
( Morocco)
Misdistribution

- Doctors : The majority of doctors is in

urban
and big cities
- Nurses : Distribution is improved, density
in
urban and big cities is still persistent
Shortage of HRH
Moral and productivities
New policy initiatives

Causes of health care Human

resources management
problems

the number of health workers available in

Morocco
The demand for health services in a particular
country include cultural characteristics,
sociodemographic characteristics and economic
factors.
Workforce training is another important challenge
Lake of trained and competent workforce lead to
non successful health care system.
The migration of health care workers.
Low salary
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Human Resource Management

Framework
Strengthen Human Resource
Management

Production
Physician
Dentist

Pharmacist
Nurse
Health
Officers

Capacity
Building
Long-term
for specialist,
PhD
Mediumterm
fellowship
Short-term
for academic
study visit

Administratio
n

Incentive

Retentio
n plan

One
District
one
doctor

Challenges

Decentralizatio
n and
autonomous
body

Medical
liability

Public-private
mix

Emerging
diseases

Measures for Manpower

Distribution
1. Compulsory measure

Since 1976 all newly graduated doctors

have worked for govt. services for 2 years,
if not, they would be fined by paying
11,300 US$
Since 1990 have started using measure to
new dentists to work for govt. services for
3 years, if not, they would be fined by
paying 13,000 US$
Since 1990 this measure have also
extended to new pharmacists to work for
govt. services for 2 years, if not, they
would be fined by paying 8,800 US$

Measures for Manpower

Distribution
2. Incentive measure
Reset allowance for health personnel who
working in different areas, remote rural area
and urban area in order to maintain our major
categories of manpower in rural area and to
ensure that our people could access to health
care facilities
3. Non incentive measure
Adjust for higher level of personnel classification
Promote for more continuation education and
training
Reward

The Strategic Plan for the Decade of National

Human Resources for Health Development
in Morocco 2006-2017

Goal
HRH in the right number, right quality, equity distribution,
working with moral principles and satisfaction

Strategy 1
Mechanism to develop
policy and strategies
Strategy 2
Reorient production
and development
system

Strategy 3
Reorient management
and supportive system

Strategic Challenges
1. Dynamic of health needs
2. Reorient of roles and
responsibilities of human
resources for health
3. Bridge the gap between
policy and practice

Strategy 5
Promote and empower
Thai indigenous healers
and civil society for
health care
Strategy 4
Knowledge generation
and management
for HRH development

Strategy 1 : Mechanism to develop policy

and strategies
National Committee on HRH
Committee at provincial level (under development)

Strategy 2 : Reorient production and

development system
Focus on Rural Recruitment , local Training and Hometown Placement for the

purpose of distribution

Strategy 5 : Promote and empower Moroccan

rural and civil society for health care
Strategic development Plan in morocco
Prepare suggestion and recommendation that
related to manpower development plan on
community health care, particularly for disable
persons, chronic patients who stayed in beds at
home

Impact of HRM measures on

the hospitals in morocco
When examining global health care system in morocco, it is both
useful and important to explore the impact of human resources on
health sector reform. While the specific health care reform process
varies by our kingdom, some trends can be identified. Three of the
main trends include efficiency, equity and quality objectives.
Various human resources initiatives have been employed in an
attempt to increase efficiency. Outsourcing of services has been used
to convert fixed labor expenditures into variable costs as a means of
improving efficiency.
Strategies aimed at promoting equity in relation to needs require
more systematic planning of health servicesBetter use of the
spectrum of health care providers and better coordination of patient
services through interdisciplinary teamwork have been recommended
as part of health sector reform. Since all health care is ultimately
delivered by people, effective human resources management will play
a vital role in the success of health sector reform.
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Impact of HRM measures on

the hospitals in morocco
(
CONT)
Strategies aimed at promoting equity in
relation to needs require more systematic
planning of health servicesBetter use of the
spectrum of health care providers and better
coordination of patient services through
interdisciplinary teamwork have been
recommended as part of health sector
reform. Since all health care is ultimately
delivered by people, effective human
resources management will play a vital role in
the success of health sector reform.
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RESULTS
Various key success factors emerge that
clearly affect health care practices in
morocco and human resources management.
This research revealed how human resources
management is essential to any health care
system and how it can improve health care
model in our country. Challenges in the
health care systems in Morocco, with
explaining some strategies to overcome
these problems through the proper
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Conclusion
Proper management of human resources
is critical in providing a high quality of
health care. A refocus on human
resources management in health care
and more research are needed to develop
new policies. Effective human resources
management strategies are greatly
needed to achieve better outcomes from
and access to health care around the
world.
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