Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Definition:
1- OB is a field of study that investigates the
impact that individuals, groups and
structure have on behavior within
organization for purpose of applying such
knowledge toward improving an
Organizational Effectiveness.
Definition:
•Interpersonal role:
Leadership (hiring, training &
motivating)
Liaison (contacting entire/ outside for
information)
Decision role (taking decisions)
Management Skills
•Technical, Human and conceptual:
Technical
Examples: focus on engineers, surgeons
and their capacity building.
Human
Examples: HR, Conflict Resolution,
motivation and communication.
Conceptual:
Evaluation alternatives and select best one.
Contributing disciplines to the
OB field
• Dependent variable
A response that if affected by an independent
variable.
• Productivity
A performance measure that includes effectiveness
and efficiency.
• Effectiveness
Achievement of goals.
• Efficiency
The ratio of effective output to the input required
to achieve it.
• Organizational citizenship
Discretional behavior that is not part of an
employee’s formal job requirements.
Helping others on their team, volunteering of
extra job activities, avoiding unnecessary
conflicts, showing care for organizational
property, respecting the spirit as well as the letter
of rules and regulations.
Organization want and need employees who will do
those things that aren’t in any job description.
(Sense of ownership)
• Job Satisfaction
An individual’s general attitude toward his or her job.
• Independent Variable
The presumed cause of some change in the
dependent variable.
• Individual-Level Variables
Manager that as parent some worker are slow &
some are good sped
• Group-Level Variables
The behavior of people in groups is more than
the sum total of all the individuals acting in
their own way.
• Organization Systems
The design of the formal organization, work
processes, and jobs; the organization’s human
resource policies and practices (that is, selectin
process, training programs, performance
evaluation methods); and the internal culture all
have an impact on the dependent variables.
Fundamentals of Individual
Behavior
Bio Graphical Characteristics
• Personal characteristics
Such as
Age, Gender , Marital Status,
Age
There is relation between age and performance .
• Job performance and productivity declines with
age increasing . ( For physical job
performance)
• but there is positive performance results in
older age As experience , judgment, strong
ethics, commitment to the quality .
But also having less flexibility
GENDER
Male Females have same problem solving,analytial skills and
abilities And competitive drive.
Psychologists says that women are more willing
to confirm to authority and the men is
aggressive.
Women prefer to work in flexible work hours.
Absenteeism . Due to care of kids
MARITAL STATUS
Marriage imposes increased responsibilities that
may make a steady job more valuable and
important and that affects on the productivity
TENURE
The longer a person in a job .the les likely he or
she is to quit . This is also a potent variable in a
turn over .
Ability
• The individual capacity to perform the
various tasks in a job.
• Intellectual abilities
• The capacity to do mental activities.IQ For
skilled jobs.
• physical abilities.
• For un skilled jobs (stamina )
Learning
• Any relatively permanent change in
behavior that occurs as a result of
experience.
Theories of Learning
Classical conditioning
( A type of conditioning which individual
responds to some stimulus that would not
ordinarily produce such a response )
Operant Conditioning
A type of condition that desires volunteer
behavior leads towards the reward or prevent
the punishment .
Social Learning
• Learning from observations