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Learning Objectives
Describe how organizations purchase application software, vendor services,
and hardware.
Explain how information system departments develop custom software.
Explain how end users develop, use, and control computer- based
information systems.
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Purchasing Software
Off the Shelf (OTS) Canned
System capabilities for users with similar requirements
Turnkey System
Hardware and software sold as a package
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Advantages of EUC
User creation, control, and implementation
Users decide whether a system should be developed and what information is
important.
Systems that meet user needs
Users discover flaws that IS people do not catch.
Many of the user-analyst-programmer communication problems in traditional
program development are avoided.
Timeliness
Time-consuming cost-benefit analyses, detailed requirements definitions, and
the delays and red tape of the approval process can be avoided.
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Disadvantages to EUC:
Logic and development errors
Inadequately tested applications
Inefficient systems
Poorly controlled systems
Poorly documented systems
Incompatible systems
Redundant data
Wasted resources
Increased costs
Disadvantages:
Inflexibility
Reduced competitive
advantage
Unfulfilled goals
Poor service
Increased risk
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Prototyping
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Prototyping
Advantages
Better definition of user needs
Higher user involvement and
satisfaction
Faster development time
Fewer errors
More opportunity for changes
Disadvantages
Less efficient use of system
resources
Inadequate testing and
documentation
Negative behavioral reactions
Never-ending development
Less costly
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Computer-Aided Software
Engineering (CASE)
Software to help plan, analyze, design, program, and
maintain an information system
Strategic planning
Project and system management
Database design
Screen and report layout
Automatic code generation
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Incompatibility
Cost
Cost savings
Unmet expectations
Improved control
procedures
Simplified documentation
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