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Oracle E-Business Suite Release 12

(Now-a-check)

Oracle At-a-Glance
Globally
#1 in Database

#1 in Supply Chain Mgmt


#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
275,000 total customers

17,700 partners

- Communications

220,000 database customers

56,000 employees

- Public Sector

30,000 applications customers 14,000 developers

- Professional Services

30,000 middleware customers

- Financial Services

7,000 support staff

Globalization Changes Everything


R&D: Procter & Gamble to source 50% of new
product ideas from global partners by 2010

Design: Boeing designs navigation and landing


gear systems in India

Procurement: Pella sells windows primarily in the


US, but sources many parts overseas

Manufacturing: Sony, Dell, and Apple use Chinas


Quanta Computer for laptop manufacturing

Shared Services: Citigroup uses a single global


HR system to serve all divisions and geographies
Our strategy is to work with global networks to leverage the
best technologies on the planet.
-- HP SVP Dick Conrad

Management Challenges
Globalization creates unique challenges in managing

Compliance Mandates

Competitors

Increased and varying


regulatory / security
requirements exert additional
burdens on businesses

The Internet eliminated


borders making all
markets global markets

Customers & Employees

Suppliers

Manage employees and


customers dispersed across
geographic and cultural
boundaries

Margin pressures force


companies to search for
goods & services anywhere
in the world resulting in
complex supply networks

To Meet These Challenges,


Businesses Must
Think Globally to make the right decisions
Work Globally to be more productive
Manage Systems Globally to lower cost
and increase performance

Flexible Architecture Meets the Needs


of Dynamic, Global Businesses
Role-Based Portal Access

Complete

Performance
Management
Applications

Fusion
Middleware
Database

Analysis, Planning
& Reporting

Integration Services
Process Orchestration
User/System Configuration
Data Hubs

Application Server
Web Services
Development Tools
Collaboration Tools

RAC / Grid

Integrated
Compliance Framework

Systems Management

Enterprise Security

Standards-based
Adaptable
Accessible
Secure

Scalable

Release 12 Enables You To

Think Globally
Work Globally
Manage Systems Globally
Make more informed and compliant
decisions with a global view of customers,
suppliers, partners, and operations

R12 Improves Global Decision Making


by Supporting All Types of Reporting/Analysis
Think

Executives

Managers

Work Manage

Analysts

Make timely decisions


Reporting
Consolidation
& Compliance

Profitability
Analysis

with integrated
information systems

Planning
Forecasting
& Modeling

Portfolio
Analysis

Target information
delivery with rolebased dashboards

Operational
Reporting

Performance
Scorecards

Network
Optimization

Inventory
Optimization

Protect organizational

Users

integrity with secure


information delivery
Transaction Processing
Financials, Supply Chain, Projects,
PLM, Sales & Marketing, HR, Service

Sensor
Based
Services

EBS Business Intelligence


Marketing &
Sales
Intelligence

Service
Intelligence

Procurement
Intelligence

Supply Chain
& Order Mgt
Intelligence

Financial
Intelligence

Human
Resources
Intelligence

Pipeline
Analysis

Activity
Analysis

Supplier
Performance

Order
Linearity

A/R & A/P


Analysis

Absence
Analysis

Sales
Forecasting

Customer
Satisfaction

Spend
Analysis

Orders
vs. Available
Inventory

GL / Balance
Sheet Analysis

Compensation
Analysis

Opportunity
Analysis

Resolution
Rates

Procurement
Cycle Times

Cycle Time
Analysis

Customer
& Product
Profitability

Talent
Management

Quota
Analysis

Service Rep
Effectiveness

Inventory
Availability

Backlog
Analysis

P&L Analysis

Workforce
Profile

Marketing
Analysis

Service Cost
Analysis

Employee
Expenses

Fulfillment
Status

Expense
Management

Turnover
Trends

Lead
Conversion

Service
Level Trends

BOM Analysis

Customer
Receivables

Cash Flow
Analysis

Return on
Human Capital

Next Generation DBI

Low TCO Preserved

Business-friendly
Logical Layer

Release 12 Enables You To

Think Globally
Work Globally
Manage Systems Globally
Increase productivity with global processes
that cross applications, divisions, and regions

A New User Experience for R12

Think

Work Manage

Accelerate global roll-outs with simplified business flows and user interface

Reduced pop-ups and


duplicate screens

Re-designed and streamlined


entire workflows

Reduced the number of steps


to complete key tasks

Improved overall look & feel


and visual style

Increased personalization
capabilities
Improved Workflow in Targeted Areas

Campaign Management
Customer Support
Collections & Payments
Loan Management

Financial Consolidation
Online Candidate Registration
Absence Management
Salary Administration

Self-Service Purchasing
Sourcing
Supplier Collaboration
Business Intelligence

Global Financial Management


Drive
Shared
Services
with R12
Financial
Management
Initiatives

Shared
Service
Center

Org 1

Think

Work Manage

Single
Global
Database

Org 2

Org 3

Examples: Payables, Purchasing, Collections, HR

Increase the efficiency of shared services and single database operations


with streamlined processing, reporting, and access across operating units

Global Financial Management:

Think

Multi-Org Access

Work Manage

Increase the efficiency of shared services and single database operations


with streamlined ACCESS, processing, and reporting across operating units

Perform multiple
tasks across
operating units (OUs)
without changing
responsibilities

Belgium

Holland

Denmark

Legal Entity

Legal Entity

Legal Entity

Belgium

Holland

Denmark

Operating Unit

Operating Unit

Operating Unit

Single Responsibility

For Example:

Define and manage OUs from a central location


View and manage customers across OUs
Enter and pay invoices across OUs
Receive goods across any OU
Negotiate with suppliers for your enterprise, not just your OU

HCM Intelligence - New Features

Think

Work Manage

For line managers and human resource professionals,


we have dashboards, KPIs, and reports for:
- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)

For the Chief HR Officer we have:


- Workforce (headcount, salary and turnover)

For the budget manager we have:


- Workforce budgeting (headcount and costs)

For the benefits manager we have:


- Open enrollment (number of elections)

Compensation Workbench
Salary Statistics Reporting

Think

Work Manage

Key Features/Functions in HRMS


NEW FUNCTIONALITY

Workforce Performance
Management

iRecruitment Offers
HR Checklists
HR Global Transfers
All new salary

Workbench

Total Compensation
Statement 1
1 Available

in FPK_RUP1

Work Manage

NEW TECHNOLOGY
XML Publisher
All EEO reports
Qtrly Tax Return Worksheet
Employee W-2
Retro Notifications Report
And more
New User Experience Key Highlights
iRecruitment - Completely re-designed

administration

Enhanced Compensation

Think

Candidate Registration

Absence Management - Updated

business flows and entire look-and-feel


Salary Administration - Vastly improved
UX for Salary Information, including highinteractivity embedded analytics
Competency Profile - Completely redesigned user experience

Release 12 Enables You To

Think Globally
Work Globally
Manage Systems Globally
Reduce implementation, integration, and
management costs of global applications

Dramatically Lower IT Costs


through System Consolidation

Think

Work Manage

Only Oracle

Supports all languages and


localizations in same database
Scales to very large volumes
via RAC and Grid Computing

Lower Cost

Better Automation

Consolidate data centers


Administer fewer systems
For each new flow,

Standardize, document,

leverage existing setups


and reference data

and audit processes

Integrated crossapplication business


flows

Better Information

All detail available


for drilldown

Deploy DBI in weeks


vs. quarters or years
for a traditional
warehouse

Secure the Global Enterprise

Think

Work Manage

Address global security pressures with a comprehensive


security portfolio
Risk
Without control of data integrity
and access, business risk
increases
Manageability
Multiple user communities
require management (clerical,
self-service, customers, suppliers)
Cost
User provisioning, de-provisioning
and re-provisioning are often
manual and labor-intensive
Audit & Compliance
Government mandated
accountability is driving new
scrutiny of security

Provide enterprise-wide,
standards-based security
- Single sign-on
- Corporate directory
- Access / identity management
- Identity federation

Simplify security administration


- Decentralized, delegated user admin
- Automated & self-service provisioning
with approvals
- Extended IT and system admin security
with DB tools (e.g. DB Vault)

Continuously monitor environment


- Security dashboard / reports
- Best practice & typical violations

Integration with Core Applications

Think

Work Manage

Oracle | Retek Integration with BPEL


Lower cost integration between disparate systems
Better performance with integrated business flows across applications
Merchandising

Sales Audit

Stock Ledger

Inbound Retek Data


Matched invoices
Credit notes
Debit memos
Rebates

Daily sales
Cash and deposits
Inventory
Sales data

Outbound Financials Data


Suppliers
Partners
Addresses
Freight terms

Payment terms
GL accounts
Currency rates

General
Ledger

Accounts
Receivable

Cash
Management

E-Business Financials

Invoice
Matching

Accounts
Payable

Why Upgrade?

Most Comprehensive Solution


The Global Business Release

Includes Over 2,350 New Capabilities


50% Industry Specific Capabilities
50% Cross-Industry Capabilities

Sales & Marketing


Finance
Human Resources
Projects
Contracts
Order Management
Configurator

Planning
Procurement
Manufacturing
Logistics
Service
Maintenance
Product Lifecycle Mgmt

Includes 11 New Modules/Products

Think

Work Manage

EBS Release 12
Feedback

R12 is the Global


Business Release
Think Globally to make the right decisions

Work Globally to be more productive


Manage Systems Globally to lower cost and
increase performance
Brought to You by Oracle Applications Unlimited

Oracle E-Business Suite

Customers

Employees

Suppliers

Partners

Complete E-Business Suite from Oracle

Develop
Contracts E-Business
Projects
Suite
HR

Finance

Customers

Maintain

Products

Service

Suppliers

Fulfill
Fusion Business
Intelligence

Market
Sell
Order

Plan
Procure
Make

Automate key
internal business
processes
Extend
automation and
collaborate with
your
trading partners
Drive continuous
improvement
with real-time
intelligence

Integrated, Yet Modular

Vendor
X
Human
Resourc
es

Oracle
Finance

Vendor
Vendor
Y
Z
Plannin Purchasi
g
ng
Legacy Environment

Oracle
Marketi
ng

The open applications solution enables you to:


Leverage investment in existing technology
Eliminate disparate systems as needed

Benefits of Oracle E-Business


Suite

Available in multiple languages


Supports multiple currencies
Supports flexible management of business processes
Has a common data model
Supports statutory and customary local requirements
Is built on open standards
Collaborates with trading partners

Information-Driven Applications

Contracts

Develop

HR

Customers,
Suppliers,

Finance

Start with a common data

Market
Sell

Projects

Products,

Maintain
Service
Fulfill

Philosophy behind
Oracle E-Business Suite

Order

model that produces a


single definition of key
business entities
(customers, suppliers,
products, etc)

a robust suite of
Plan Build
applications designed to
Procure work together
Support modular
Make
deployment of tailorable
business flows

Promote low-cost
integration with service
oriented, standards-based
architecture

Major Oracle Application Product


Families

Oracle Financials
Project Management Product Suite
Supply Chain Planning and Management Suite
Oracle Manufacturing: Discrete and Process Management
Human Resources Management System Suite
Customer Relationship Management Suite
Customer
Relationship
Management

Finance
Projects

Supply Chain
Human
Management
Resources
Manufacturing
Oracle Workflow

R12 E-Business Suite Footprint


New in R12
Financials
General Ledger
Receivables
Payables
Assets
Cash Management
Global Consolidation System
Advanced Collections
Internet Expenses
iReceivables
Treasury
Lease Management
Internal Controls Manager
Financials Centralized Solution
Set (FINS)
Financial Services Accounting
Hub (FSAH)

Corporate Performance Mgmt.


Daily Business Intelligence (DBI)
Balanced Scorecard
Financials & Sales Analyzer
Enterprise Planning and
Budgeting
Profitability Manager
Financial Consolidation Hub
Government, Risk & Compliance
Government, Risk and
Compliance Manager
Application Access Controls
Application Configuration
Controls
Governance, Risk and
Compliance Intelligence

R12 E-Business Suite Footprint


New in R12
Human Resources Management
Human Resources
Self-Service Human Resources
Advanced Benefits
Compensation Workbench
iRecruitment
Payroll
Performance Management
Time and Labor
Workforce Scheduling
Approvals Management
Learning Management
iLearning
Tutor
DBI for HR

Projects
Project Costing
Project Billing
Project Resource Management
Project Collaboration
Project Management
Project Portfolio Analysis
Project Contracts
DBI for Projects

R12 E-Business Suite


Footprint
Supply Chain Planning
Advanced Supply Chain Planning
Constraint Based Optimization
Inventory Optimization
Global Order Promising
Collaborative Planning
Strategic Network Optimization
Demand Management
Advanced Forecasting & Demand
Management
Real-time Sales & Operations
Planning
Predictive Trade Planning
Deduction and Settlement
Management
Trade Promotion Optimization

New in R12
Order Management

Order Management
Advanced Pricing
Release Management
Sales Contracts
Configurator
iStore
Supply Chain Planning and Order
Management Intelligence
Asset Lifecycle Management

Enterprise Asset Management


Self-Service Work Requests
Asset Tracking
Property Manager

R12 E-Business Suite Footprint


Procurement
Purchasing
Sourcing
Sourcing Optimization
iSupplier Portal
Procurement Contracts
Services Procurement
Advanced Pricing
iProcurement
DBI for Procurement

Manufacturing
Discrete Manufacturing
Manufacturing Execution System
Mobile Supply Chain Applications
Flow Manufacturing
Flow Sequencing
Production Scheduling
Repetitive Manufacturing
Optimization
Process Manufacturing

R12 E-Business Suite


Footprint
Logistics
Inventory Management
Mobile Supply Chain Applications
Warehouse Management
Transportation Management
Transportation Operational
Planning
Logistics Inventory Visibility
Forwarding & Brokering Operations
Freight Payment, Billing & Claims
Transportation Sourcing
Transportation Cooperative Routing
Fusion Transportation Intelligence

New in R12

Product Lifecycle Management


Product Lifecycle Management
Product Data Synchronization for
GDSN and UCCnet Services
CADView-3D

Master Data Management (Hubs)


Customer Data Management
Product Information Management
Financial Consolidation

R12 E-Business Suite


Footprint
Marketing and Sales

Marketing
Trade Management
Advanced Pricing
TeleSales
Field Sales
Sales for Handhelds
Quoting
Partner Management
Proposals
Incentive Compensation
Marketing & Sales Intelligence

Service
TeleService
Service Contracts
Field Service
Spares Management
Advanced Scheduler
Mobile Field Service
Depot Repair
iSupport
Service Intelligence
Interaction Center Technology

Advanced Inbound Telephony


Advanced Outbound Telephony
Email Center
Scripting

Oracle Applications R12


Architecture

Understanding the Oracle Applications


R12 Architecture

The following topics are included in the Oracle


Applications R12 architecture:
Business architecture
Technical architecture

Business Architecture: Oracle Applications


R12

The R12 EBS has five principles that drive its


business architecture:

Modern Foundation
Complete
End-to-end Integration
Global
Rapid Implementation

Technical Architecture: Oracle


Applications R12

The following topics are included in the technical


architecture of Oracle Applications R12

Forms-based
Self-service (HTML/JSPs)
Business Intelligence
Mobile

Basic Technical Architecture of


Oracle Applications R12
Desktop/Client Tier

Application Tier

Database Tier

Internet

User Interface

Application Logic

Application Data &


Database Logic

Desktop/Client Tier

Desktop/Client Tier

Internet

Application Tier

Database Tier

Applications Tier

Desktop/Client Tier

Web server/Listener
Portal (PHP)
Forms server
Concurrent Processing
server

Internet

Servlet Engine
Java Server Pages (JSP)
Discoverer server
Reports server
Administration server

Database Tier

Database Tier

Desktop/Client tier

Internet

Application tier

Database tier

The Network
Although the network is not a tier of R12 EBusiness Suites three-tier architecture, it is a
critical component that makes it all work.
R12 EBS allows access through multiple channels
including internal networks (LANs/WANs) and
external networks (Internet/VPNs).
All of the choices in the network will ultimately
affect your performance, for good or bad.

Oracle Applications Technology Layer

The Oracle Applications technology layer is an integrated


collection of components used by all Oracle Applications
modules:
CRM

Financials

HRMS

Manufacturing

...

Oracle Applications Technology Layer

The various components of the Applications technology


layer are discussed in the following slides.

Oracle Homes
The three Oracle Homes fit into the architecture as shown in the following
diagram:

Database
Oracle Home
RSF 10.2

Developer 10.1.2
C Oracle Home

AS 10.1.3
Java Oracle Home

RSF 10.1

RSF 10.1

Forms 10

OC4J

Reports 10

Apache 1.3

RDBMS
Components

APPL_TOP

COMMON_TOP

Oracle Application File System

Oracle Applications File System:


Application Tier
apps

apps_st

tech_st

appl

comn

Oracle
Applications
product files
(APPL_TOP)

Files common
across products
(COMN_TOP)

10.1.2

10.1.3

Oracle Homes for the


Applications Technology stack

Oracle Applications File System:


Database Tier
db

apps_st

tech_st

data

10.2.0

Oracle 10g
database files
used by Oracle
Applications
product files

Oracle Home
files for the
Oracle 10g
Database

Oracle Applications Product Directories

<db_name>APPL

APPS
<CONTEXT_NAME>.env

admin

au

fnd

inv

12.0.0

12.0.0

12.0.0

Oracle Applications Manager

Oracle Applications Manager is a key system administration tool:

Rapid Install

Rapid Install
Database

Applications Technology Stack

Oracle Reports
Oracle Forms

Graphics

iAS

File System

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