Presentation

E-Commerce

1. What is E-Commerce.
2. Benefits of E-Commerce.
3. Advantage & Disadvantage of E-Commerce.
4. The Process of E-Commerce.

5. Main areas of E-Commerce.

6. Web-based E-commerce Architecture.
7. Barriers of E-Commerce.
8. Promise & threats
9. Risks of E-Commerce.

Introduction

E-Commerce is sharing business

information, maintaining business
relationships and conducting business
transaction by means of
telecommunications network.

It is conducting the exchange of

information using a combination of
structures and unstructured messages
across the entire range of networking
technologies.

The Internets WWW has been the prime

driver of contemporary E-commerce.

Electronic commerce refers to the

buying and selling
of products or services over
electronic systems such as
the Internet and other computer
networks.

Benefits of E-Commerce

The market for a Web based is not bound

by any geographical constraints.

The transaction cost go down

tremendously in a well set up site.

Small and large firms alike have the

opportunity to set-up and conduct
business on the internet.

An inexpensive advertising medium for

organizations, it allows organizations an
opportunity for publicizing their
products and services at minimum cost.

Benefits for general welfare of society

Electronic payments of tax refund, public retirement,

and welfare support cost less to issue and arrive
securely and quickly when transmitted over the
Internet.

Electronic payments can be easier to audit and

monitor than payments made by check, providing
protection against fraud and theft losses.

Electronic commerce enables people to work form

home.

Advantages of E-Commerce

Increase sales and decrease sales

costs.

A small firm's promotional message

out to potential customers in every
country in the world with good
advantage.

Reach narrow market segments that

are geographically scattered.

Advantages of E-Commerce (Cont...

Increases sales opportunities for seller, it also

increases purchasing opportunities for the buyers.

Businesses can identify new suppliers and business

partners.

Provides buyers with a wide range of choices than

traditional commerce.

Disadvantages of E-Commerce
Loss of ability to inspect products
from remote locations.
Rapid developing pace of
underlying technologies.
Difficult to calculate return on
investment.

Disadvantage of E-Commerce (Cont...

Many products and services require that a critical

mass of potential buyers be equipped and willing to
buy through the Internet.

Costs and benefits have been hard to quantity.

Firms also face cultural and legal obstacles to

conducting electronic commerce.

The process of E-commerce

1.

2.
3.

4.

Attract customers
Advertising, marketing
Interact with customers
Catalog, negotiation
Handle and manage orders
Order capture
Payment
Transaction
Fulfillment (physical good, service
good, digital good)
React to customer inquiries
Customer service
Order tracking

Main Areas of E-Commerce

Business to Business (B2B)

Business to Consumer (B2C)

Consumer to Consumer (C2C)

Peer to peer (P2P)

Business to Government/Government to Business

(B2G/G2B)

Web-based E-commerce Architecture

Tier 1

Tier 2

Tier 3

Tier N

DMS

Client

Web Server

Application
Server

Database
Server

E-Commerce Software

Content Transport
pull, push, web-caching, MIME
Server Components
CGI, server-side scripting
Programming Clients
Sessions and Cookies
Object Technology
CORBA, COM, Java Beans/RMI
Technology of Fulfillment of Digital Goods
Secure and fail-safe delivery, rights
management

Barriers of E-Commerce
1. Access and Connectivity
2. Authentication and Standardization
3. Cyber Laws
4. Technology

Promise & Threat

Impact and Issues of Electronic

Commerce
1. The business, societal, and research
problematic of E-commerce spans
an immense range, which reflects
the depth of change being caused
by this rapidly expanding mode of
doing business.

Promise & Threat (Cont)

Limitations and Asymmetries of Infrastructure

1. The infrastructure of the Internet, which acts as

the current global information infrastructure,
has acknowledged problems.
2. The issues turn on the provision of sufficient
band width for the surging use that is also
moving to multimedia transmissions, and on the
problems fostered by the decentralized nature of
the Internet.

Risks of E-Commerce

Business practices

Information protection

Transaction Integrity

Privacy and Trust

Global Efforts Towards Retaining Privacy & Building

Trust

Web Trust

TRUSTe

P3P (Privacy Preferences Project)

Worldwide E-commerce Revenues

Total Worldwide E-Commerce Revenues

$3.50

$1.60
$1.50

$68.60
$81.80

Norht America

Asia Pacific

Western Europe

Latin America

Rest of World

Reference
1.www.wikipedia.com
2.www.e-centre.org.uk/products
3.www.ecommercecentre.online
4.www.ecomercec.gov.bd