Oracle Order Management

Oracle
Order Management
Key Features

Oracle Order Management Key Features

Enable Dynamic Business Processes
Flexible,
Open,

Workflow Driven Architecture

Modular Design

Adaptable
Built-In

User Interface

Integration to Oracle CRM

Integrated

Advanced Pricing and Configuration

Engine
Support

Vendor Drop Shipments

Oracle Order Management Key Features

Flexible, Open Architecture
Architecture
Use

based on open, documented APIs

of Oracle Workflow Technology

Configurable

for specialized business flows such as

no-charge sample orders, return orders, rush orders

Collaborate easily

with supply chain trading partners

tied together by the Internet

Capture

orders from any source

Defaulting

architecture allows defaulting of order

and line attributes from varied sources

Oracle Order Management Key Features

Ease of Use
Reduce

training costs with intuitive, friendly user

interface

Personalize the

interface through extensive use of

folder technology

Store

and recall favorite queries using tree style data

representation

Oracle Order Management Key Features

Order Processing

Process orders more efficiently using the enhanced Order

Workbench

Tailor processing flow for orders and lines using Oracle

Workflow

Ease management of Configure to Order (CTO) processing

with Oracle Workflow

Manage most order data independently for each order line

Streamline business-to-consumer order processing by

accepting credit card payment methods and performing
authorizations through the use of iPayment Server
capabilities.

Oracle Order Management Key Features

Sales Orders

Speed order entry with user-defined defaults and

customizable folder forms
Use customer item numbers or generic items in order entry
Automate order pricing and discounting through use of
Oracle Advanced Pricing's engine
Control order changes with role based processing constraints
Change or cancel many lines or orders at one time using
multi-select and mass change
Cancel orders or lines between picking and shipping
Copy selected orders or lines to easily create new orders or
add to existing orders
Number orders automatically or manually

Oracle Order Management Key Features

Order Holds
Apply

and release holds directly from sales order

form
Apply

holds to items, customers, sites or

warehouses, or combinations

Hold

orders at any step of the order process

Control
Track

hold updates by user

holds placed and removed

Oracle Order Management Key Features

Credit Check
Automatically

check credit during order entry and

pick release
Flexibly define
Set

customer open balance calculations

customer limits per order and for all orders

Assign

tolerances to single-order and total-order

limits

Oracle Order Management Key Features

Returns
Mix

returns and shipments on the same order

Enter

return receipts using standard Oracle receiving

forms
Enter

expected lot and serial number for returned

goods
Print

acknowledgements for returns

Track

returned goods for repair using new Depot

Repair Process

Oracle Order Management Key Features

Product Configuration
Capture

customer option selection by integration

with Oracle Configurator or native options window

Ability
View

to create custom user interfaces

default UI based on the Bill of Materials

Quickly

choose configuration options during order

entry

Oracle Order Management Key Features

Open Interfaces
Import

Orders and changes from other systems

View

and fix errors online using robust edit,

validation and error handling capabilities

Run

Order Import in validation mode only

Import

both regular orders and returns

Oracle Order Management Key Features

Vendor Drop Shipments
Determine

the item to be fulfilled from warehouse

or sourced externally at entry time or scheduling

Reduce

order fulfillment time by streamlining the

process to create purchase orders, releases or
requisitions for the drop shipment order

Track

the purchase order status of the drop shipment

order
Invoice the

customer after the products have been

shipped

Oracle Order Management Key Features

Pricing and Discounts
Create

flexible, multilevel, multicurrency-based

price lists

Create

automatic and manual discounts based on

item category, customer agreements, customer
purchase order or order type

Create

fixed-amount, percentage, dollar, or unit

volume discounts

Create

rule-based pricing structures

Establish and

enforce limits on promotional

discounts

Oracle Order Management Key Features

Tax
Automatically

default tax codes and tax groups to

orders and control override ability

Select

applicable tax rates and liability accounting

for all transactions based on a combination of
addresses

Report

VAT liabilities to customers

Oracle Order Management Key Features

Reservations and Scheduling
Check

Available to Promise quickly throughout the

entire supply chain

Reserve

on-hand inventory automatically during

order entry

Communicate

demand to manufacturing and

planning
Source

order lines automatically based on sourcing

rules set up in Oracle Advanced Supply Chain
Planning

Oracle Order Management Key Features

Invoicing
Invoice by

shipment or by entire order

Send

details of discounts to Receivables for

inclusion on invoice.

Send

details of freight and other charges to

Receivables.

Send

Customer Item description to Receivables to

print on invoice.

Oracle Order Management Key Features

Shipment Execution

Control access to all shipping functions by utilizing role and

user-based functional security

Configure Shipping Parameters by warehouse

Automatically calculate weight and volume of a delivery

Provide visibility to Freight Costs vs. Freight Charges

Maintain calendars of Shippers, Receivers and Customers

Integration with UPS OnLine shipping technology

Flag items for cycle count during shipment process

Oracle Order Management Key Features

Picking
Create

user-defined picking criteria including

release sequence rules which control inventory
allocation

Release

all items for a single Delivery or the

complete Stop.

Automatically

Release
Alter

Backorder out of stock items.

Backordered Lines separately.

source, quantity, or location at pick release.

Apply

hold between Pick Release and Ship Confirm