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Case Summary
Book retailing in India
OM Book Store
Crossword
Customer profile
5 segments of customers
Bopal
Satellite
Suburb of Ahmedabad
Residential in nature
Key Issues
Online book shopping : Growth
Rate of 2%
Trade Area Zone (For books : 2.14
KM going to 1.88KM)
Racial, Religious(Satellite-Jain
People) & Historical(Gurukul)
Consideration
Sales person not knowledgeable
about books
Competition(Crossword/OM)
No Understood Trade Area in
Ahmedabad : Grouping of stores is
not possible
Can be a Parasite store in Bopal
prefer saving