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Marketing of services

Presented by:
Sambhaji Bhapkar
Rushendra Tarte
Satish Gajre
Service sector
Talwalkars fitness club.
Venue: 2nd floor, Pagariya Tower, opp. District
court, Adalat road, Aurangabad.
Pagariya auto
Venue: Pagariya Tower, opp. District court,
Adalat road, Aurangabad.
Talwalkars Fitness Club
Madhura Bhaskar [ Floor Manager ]
History
Mr. Vishnu Talwalkar in 1932
70 branches all over India
Head Quarter at Mumbai “ MAHALAXMI”
SERVICES
Coaching on technical basis.
Personal Trainer for:
Massage.
Gym floor and cardio.
Aerobic and yoga room
Steam and sauna bath
Beauty Saloon
The Pool
Advertising : Newspaper, Banners, Social
Events, Body building Show.
Keep Fit Membership
Plan
Fellowship Rack
period Plan
2 months 4500/-

4 months 7500/-

8 months 12000/-

14 months 17000/-
Product

Body building supplement products


Provide Fruit & Vegetables Juice.
Nutrition
Pagariya Auto Umesh Gulwelkar
Finance manager
services
Financial services.
Customer care services.
After sales services.
Alert services.
SERVQUAL methodology

Tangibles: physical facilities,


equipment, appearance
Responsiveness: Willingness to help.
Advertising through Newspaper, Road show,
Company events & Media

Customer complaints handle through Customer


Care Manager (Sanjay Chate)
CONCLUSION
THANK YOU!!!!

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