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Industrial Product
- Several Attributes that determine
quality:
Functionality, durability, repairability, shape and size, design,
colour, uniqueness, cost, etc.
Quality depends upon perception
of the user or the customer
Service Sector:
- punctuality, time, cost,
Parameters of Quality
Perceptual
Exceptional
Perfection
Relative Quality
development
Each institution comprises several subcomponents
Inter-relationship and inter-dependence
Develop a holistic thinking
Look at the organization as a complete
organism (systems thinking)
Sub-systems
Identify Sub-systems & understand their
inter-relationships & interdependence
Student Services;
Rules & Regulations;
Institution Building Process and
interdependent
- finance, infrastructure: concrete & measurable
- Vision, mission & goals: abstract in nature
- Admission
- Curriculum
- Instruction
- Co-curricular activities
- Student Assessment
- project work,
- Lab. Practical,
- field visits, and
- Others
School should be seen as total organism, not as
fragments of activities and structure
- structured
- Qualitative and quantitative
- Pattern of growth can be diagnosed
- trend data assess changes and
development
- Decision making
- Evaluation
- Whatever idea you wish to consider think
Teacher Quality
Student Quality
Programes
Performance
Infrastructure
*
*
*
10
years
5 years
3 years
commen
Implementation
Concepts in Leadership
1 Designated leadership
Ascribed leader
2 Autocratic
Democratic
Laissez Faire
Leadership Styles
Telling Style:
High concern for task but low concern for for
relationship
Leader instructs to carry out the tasks
Specifies the time, method of carrying out the
tasks
Quality of the task output
Leader is prepared to stake relationship for
accomplishment of tasks
Hard-task master
Dictatorial style
task
When things are allowed to happen
Laissez-Faire Not taking any responsibility of
anything
Delegation is a purposeful decision
Style Flex
Style flex is indicated by the flexibility with
which one can change and adopt style as
required by a situation to be effective
Style Effectiveness
Choose right style according to the situation
Thank You