Perception is a function of the information processed through any or all of the five senses of sight, touch, taste, hearing and smell. In simple terms, perception is understood as the act of seeing what is there to be seen. But what is seen is influenced by the individual, the object, and the situation.
The study of perception is concerned with identifying the processes through which we interpret and organize sensory information to produce our conscious experience of objects and object relationship. (Baron) FACTORS INFLUENCING THE PERCEPTUAL PROCESS We can understand the dynamics of the perceptual process by using an input- throughput-output model. The stimuli in the environment-be they objects, events or people--<;an be considered as the inputs. The actual transformation of these inputs through the perceptual mechanisms of selection, organisation and interpretation are the throughputs, and the resultant opinions, feelings, values, attitudes and behaviour can be deemed to be the outputs. Perceptual Inputs Perceptual inputs encompass all the stimuli in the environment, including the people in the setting, the events that occur there, the objects in the system, all available information, the discussions among members, and such. These inputs are absorbed as a function of how one perceives oneself (i.e., one's self-concept) Perceptual Throughputs Perceptual throughputs or the stage of transformation of perceptual inputs to outputs involve the three processes of selection, organisation and interpretation of the stimuli in the environment. Though everyone follows these same three steps, not everyone processes information the same way. Our own selective perceptions (because we cannot absorb everything in the environment), biases and personality predispositions (since we are all of different orientations and differ from one another in some ways) influence how we select, organise and interpret information. Now let us examine each of the three throughput processes-selection, organisation and interpretation-in some detail.
Selection Several things exist in our environment (including inanimate objects like tables and chairs) and several events also simultaneously take place all of a sudden in the work setting. It is not possible for our senses to absorb all the stimuli bombarding us at the workplace. we are selective in what we perceive. This attribute of taking note of only certain aspects while ignoring all others in the environment, either because of their irrelevancy or information overload is called selective perception. Selective perception is also influenced by various characteristics of the stimulus itself, Organisation We try to organise these perceptual inputs in such a manner as to make sense of the situation and offer it some meaning. Figure and Ground Our attention is riveted when the perceived object stands out distinctly from its background and occupies our cognitive space. Grouping Grouping is the tendency to classify individual stimuli into meaningful patterns, and is a shortcut method of organising data. When we perceive objects or people with similar characteristics, we tend to group them together. Simplifying Simplifying the perceptual inputs is yet another way of circumventing information overload. The perceived stimuli are reduced further in complexity By deciding which are the relevant data for consideration in any given situation and which are irrelevant Or peripheral and should be ignored. Such simplification helps make the decision making process quick and easy. Closure Since we often have to function with incomplete information, we would feel the need to fill in the missing pieces of data based on past experiences before making decisions. In other words, we would want to bring the matter to a "closure". Interpretation The stimuli that have been thus organised will have to be interpreted by the perceiver so that some idea of whit is going on in the situation can be formulated. Without interpretation, all organised stimuli will have no meaning. People interpret the cognitively organised stimuli would depend on several factors. An individual's assumptions of people and self will greatly influence how one interprets, makes attributions, distorts information and becomes judgemental. People bring in their own subjective feelings and try to fit the meaning in any given situation to accord with their own emotional state, thoughts and feelings at the time. It is interesting to note that in the process of interpreting we might tend to become judgemental of people and events leading to the use of such labels as good/bad, right/wrong, wise/senseless, and the like to describe them. Pieces of information are also likely to get distorted, and unpleasant facts ignored or magnified. Thus, subjectivity, judgemental attitudes, distortions, and ignoring data bias our interpreta- tions. Our perceptions, then, could not possibly reflect "reality". Perceptual Outputs Which denote the transformation of the perceptual inputs via the throughput processes. These include the perceiver's resultant attitudes, opinions, feelings, values, and behaviour, which have been influenced by the perceived characteristics of the stimuli, the situation, and the perceiver himself or herself As a function of these influences each person's reactions to an identical stimulus would differ.