Chains Supply Chain Management Consists of firms collaborating to leverage strategic positioning and to improve operating efficiency Supply Chain Strategy Is a channel arrangement based on acknowledged dependency and relationship management Logistics The work required to move and geographically position inventory The supply chain revolution has reshaped contemporary strategic thinking Successful supply chain strategies Market Saturation Driven: Focusing on generating high profit, through strong brands and ubiquitous marketing and distribution. Operationally Agile: Configuring assets and operations to react nimbly to emerging consumer trends along lines of product category or geographic region. Freshness Oriented: Concentrating on earning a premium by providing the consumer with product that is fresher than competitive offerings. Consumer Customizer: using mass customization to build& maintain close relationships with end-consumers through direct sales Logistics Optimizer: Emphasizing a balance of supply chain efficiency and effectiveness. Trade Focused: Prioritizing "low price, best value" for the consumer (as with the logistics optimizer strategy but focusing less on brand than on dedicated service to trade customers). SUPPLIER NETWORK INTEGRATED ENTERPRISE DISTRIBUTIVE NETWORK Information, Product, Service, Financial and Knowledge Flows M A T E R I A L S Capacity, Information, Core Competencies, Capital and Human Resources Relationship Management Procurement Manufacturing Distribution E N D
C O N S U M E R S Generalized Supply Chain Model Forces driving supply chain strategies Integrative management Responsiveness Financial sophistication Globalization Concepts necessary for achieving integrated management Lowest total process cost is the focus of integrated management Collaboration cross-organizational sharing of operating information, technology, and risk as ways to increase competitiveness Enterprise extension includes expanded managerial influence and control beyond traditional ownership boundaries of a single enterprise (information sharing &process specialization) Integrated service providers (ISP) provide a range of logistics services to accommodate customers, ranging from order entry to product delivery Commonly known as third or fouth party service providers Responsiveness emerges as a competitive advantage Figure 1.8 Anticipatory Business Model Figure 1.9 Responsive Business Model Postponement strategies keep supply chains responsiveness Types of Postponement Manufacturing (or Form) Geographic (or Logistics) Combined Manufacturing postponement Manufacturing one order at a time Base modular construction of product No customization until the exact customer specs and financial commitment is received Objective is to maintain products in an uncommitted status as long as possible Balances economy of scale with responsiveness Can build a sufficient quantity of ready to customize basic units Requires a lot of forethought during product design Example of manufacturing postponement Keeping all the car panels a base color (white or gray) until the order is received, then painting to the color ordered Geographic postponement Build or stock a full-line inventory at one or a few strategic locations Forward deployment of inventory is postponed until customer orders are received Once orders received, specific item is expedited to the local distributor Advantages are manufacturing economies of scale along with responsiveness to customer Often used for critical, high cost parts and assemblies (e.g. engines) Example of geographic postponement Keeping full inventory in a central warehouse and releasing customer orders to local distributors or direct shipping to customer Combined postponement Keeping the basic products centralized and performing the customization at the destination distributor Historical example - Autos Installing dealer options like sound systems, GPS, sun roofs on new cars purchased Contemporary example - Computers Dell Computers, doing final assembly or packaging additional system options like printers, digital cameras at a distribution center Financial sophistication enables measurement of time-based supply chain Cash-to-Cash Conversionthe time required to convert raw material or inventory purchases into sales revenue Dwell Time Minimizationdwell time is the ratio of time that an assets sits idle to the time required to satisfy its supply chain mission Cash Spinreducing assets in the supply chain can spin cash for reinvestment in other projects Globalization offers firms several attractive opportunities Demand exceeds local supply 90% of global demand is not satisfied by local supply Strategic sourcing Identifying and matching the sources of raw materials and components to manufacturers and distributors Offshoring Moving manufacturing and distribution operations to countries with favorable labor costs and tax laws Significant differences for global logistics Distance of typical order-to-delivery operations is significantly longer compared to domestic business Documentation requirements for business transactions is significantly more complex Operations must be deal with significant Diversity in work practices and local operating environments How consumers Demand products and services must accommodate cultural variations