Cross Culture Communication.

Cross Cultural Communication

France
Introduction
Oral & Nonverbal
Communication Patterns.
Oral & Nonverbal Communication
Patterns
Proxemics : space
Chronemics : time
Oculesics : eye moments
Haptics : touch
Kinesics : body language
Chromatics : colour
Global Etiquette
Business Card Exchange
Business card are exchanged after the
initial introduction without formal ritual.
Have the other side of the card translated
into French.
Business Card Exchange
Include any advanced academic
degree on your business card.
French Business card are bit
larger
Dining Etiquette
Arrive on time.
The further south you go in
the country, the more
flexible time is.
Dining Etiquette
If invited to a large
party. especially in
paris. send flower the
morning of the
occasion so that they
can display in the
evening.
Dining Etiquette
Dress well, there version of causal is not relaxed as
in many western countries
Gift Giving Etiquette
Flowers should be given in
odd numbers but not 13.
Older french retain old style
of prohibition against
receiving certain flowers like
white lilies as they are used
at funeral.
Gift Giving Etiquette
Good quality of wine is
always appreciated by
french people as gift.
Gifts are usually opened
when received.
Tipping Etiquette
French people Round up, when paying a bill at bar or restaurant.
unless the service was really bad. customarily people will either
round up or pay a small 5 % tip.
Tipping Etiquette
They tip 1.50 euro to chambermaids. if you stay more
than two or three nights at a hotel or more if they do
any pressing or laundry for you.
Tipping Etiquette
They tip taxi drivers and
hairdresser 10 %.
It is a standard practice to
tip bus driver 1.50 euro an
trip.
Written communication
Pattern
Letter Pattern.
Etiquette & Customers in
France.
(Business & social customs.)
Relationship & Communication

French business behavior
emphasizes courtesy and a
degree of formality
Mutual trust and respect is
required
Creating a wide network
Relationship & Communication

Written Communication is
formal
In business,they appear to be
direct
The way a French person
communicate is often
predicted
Business Meetings Etiquette

Appointments are
necessary
Do not try to schedule
meetings during july or
august
Avoid exaggerated
claims
Conversation & Networking

Conversations often deal with
spirited debated
Should able to answer questions
concerning your own culture
Use first name only when invited
Conversation & Networking
Politic is a current topic
during conversation
Use the vous form if
you are not asked to
use tu.
Acceptable Public Behavior
Stand close to each other
Business meetings are mostly conducted during lunch
French handshake is brief
Resume
In france,the vita is
much like U.S. resume
Age is a factor in hiring
French laws do not
prevent age
discrimination
Dress Etiquette.
Business dresses
understated & stylish.
Men wear dark colored,
conservative business
suits.
Women either wear
business suits or elegant
dresses.
France like finer things.
Greetings & Handshaking customs
Handshaking is common.
Greets with kiss.
Stand close together while
communication.
Handshaking is brief.
First name are for family.
Superstitions & taboos
Young unmarried girl accidentally steps on a cats tail.
Superstitions & taboo
Bring the table in first in your new house.
Special food & consumption taboo
Europe's horse meat scandal casts light on food
taboo.
Humor In Business
Logic is accepted & respected.
Less job plunge.
Grammatically correct form.
Eloquence is important.
Office Customs & Practices

Degree of formality.
Mutual trust & respect.
Meeting are to be discus.
Explanation needed if late.
Intercultural
negotiations
Cross-Cultural Negotiation
Component
Maintain eye contact.
Avoid high-pressure tactic.
Business is hierarchal.
They are often with good
debating skills.
Stereotypes That Affect Intercultural
Negotiations
French views:
1. Formal, friendly and punctual.
2. Direct and aggressive.
3. Efficient.
4. Goal oriented.
5. Profit oriented.
6. Resourceful and open.
Comparative Negotiation Style
Styles need to be selected carefully.
French are rigid in their business style.
QuickTime and a
decompressor
are needed to see this picture.
Thank You.
Amarjitsinh Mahida
Dharav Jamadar
Dhruv Desai
Pranav Patel