WINDOWS HHB3013 CHILD CARE CENTRE OPERATIONS 1 2 TOPIC LEARNING OUTCOMES INTRODUCTION 3
SELECTING AND CARING FOR HARD FLOOR NONRESILIENT FLOORS
Non-resilient flooring is found most often in high traffic areas and areas where excessive dampness or water would damage carpeting. Stone Marble is the best known of the natural stones, but travertine, granite, slate, terrazzo and other types of stone are also used in commercial flooring. Terrazzo which has natural sheen and is resistant to wear, is advertised as needing no artificial or applied finish? Maintaining Stone Floors: Dust removal is the most basic aspect of stone floor care. Dust especially that from sandy soil can literally grind off the surface of the floor. Daily sweeping and dust mopping with a no oily dusting compound is essential. A no rinse stone soap is effective. Some surfaces can be spray buffed a procedure in which the floor is sprayed with a buffing spray solution, and then buffed with a floor machine equipped with pads or brushes. Other surfaces will react better to dry buffing or burnishing, which polishes through the friction create by high speed buffing. Concrete All concrete floors require sealing. Concrete floors should be swept, then thoroughly mopped and vacuumed with a wet pick-up prior to sealing. Ground in soils must be scrubbed. Ceramic Ceramic flooring or vitreous flooring refers to flooring materials that have been made of some clay product and fired in a specialized, very hot oven called a kiln to produce a hard, stone like quality. Common types include tiles, brick, glazed tiles and paving stone. Brick Limestone Mosaics Glass Floor Asphalt Tile Cork Tile Maintaining Ceramic Floors: Sweeping and mopping with a tile cleaner should keep glazed tile floors looking shiny and clean. It should be dusted often because dust will scratch and abrade the shine. Unglazed floors such as terra cotta, brick and paving stones, should be swept. RESILIENT FLOORING Resilient flooring such as wood can be showcased in the public space. Wood Wood floors must be sealed and finished. Various techniques are used ranging from applications of tong oil and wax to polyurethane and liquids acrylics. Varnish or shellac type chemicals should be avoided, since they can yellow and peel. Maintaining Wood Floors:
Daily maintenance consists of frequent sweeping and dusting. Wood floor sealed with polyurethanes also require periodic damp mopping. Older wood floors may need a biannual or annual treatment wit paste wax and butter. Wood floors should never be cleaned with a wet mop or have standing water on them. The only way to clean deeply, stained wood or damaged wood is to have the floor sanded. (Made smooth with sandpaper). VINYL FLOORING Maintaining Vinyl Floors:
Daily dusting with a treated mop, treated sparingly, is essential to avoid damage from abrasion. Use of a neutral cleaner will prevent the damaging buildup of alkaline on the floor. Mopping with special restoration coatings, chemicals that in most cases can restore the factory shine on some types of vinyl floors. RUBBER FLOORING These floors buff to a high shine without the use of a finish or high-speed buffer. High speed buffing may cause pad burn, which occurs when pads on the buffer go through the finish and mark the floor. Maintaining rubber floors:
Mild alkaline can be used to clean rubber floors; harsh alkaline will damage them. As with all floors, daily dusting and periodic damp mopping constitute the basics of cleaning. EQUIPMENT AND SUPPLIES FOR HARD FLOORS Scrubbers
The single disc scrubbers most basic function is to apply the appropriate solution then scrub or strip the floor. It vacuums up the dirty solution, leaving an almost dry floor behind. Most are lightweight and easily portable. These machines are among he most versatile in the housekeeping department and can handle any task from scrubbing to buffing and striping floors. High Speed Buffers
Buffers are available in electric models, battery powered mode and gas powered. The main problem with the electric models is the cord.
Floor Pads and Brushes
Most pads used on scrubbers are now made of plastic. Pads are made from fiber some type of grit and a binder that hold the pad together. The latest innovation is a crystallization process, which involves special pads for renewing marble floors.
Sealers and Finishes
Primary sealers are used as the only coating on the floor and those that are designed to be used in conjunction with a sealer. Floor safety is also a major part of floor maintenance, especially in the face of an increasing number of lawsuits resulting from falls. Floor Cleaning Methods:
Mopping.
Buffing and Burnishing.
Scrubbing.
Stripping and Refinishing. THE HOUSEKEEPERS ROLE IN INTERIOR DESIGN Executive housekeepers should be actively involved in assessing both fabrics and furnishings. They should request fabric swatches, small fabric samples, and participate in the review of the model room. The purpose of the model room is to give the owner, operator, and some department heads and, more and more frequently, key prospective clients a chance to try out the new designs and evaluate it. The executive housekeeper should test-clear the fabrics, finishes, and floors coverings that will be used. DESIGN TRENDS Like styles in fashion, change frequently. To know whether a chain will hole up to heavy usage than to recognize whether it is Chippendales or art deco. How many different styles of furnishings. Selection of supplies. The calculation of inventory. Patterns are used more throughout hotels, and patterns tend to complement each other. Design to surprise or even challenge the guest aesthetically, most properties aim for a classic look comfort. WALLS, CEILINGS AND WINDOWS MATERIALS SELECTION Durability Durability must be weighed differently for the wall coverings and wall finishes than it is for hard flooring. Standards for walls in guest bathrooms public rest room, pool and spa areas, and kitchen, other areas are more likely to be painted or wallpapered. Wall treatment and any corner that is vulnerable to marks and scrapes from suitcases and cars. Ease of Maintenance
Elements from color and pattern to weight and constructions can affect ease of maintenance for wall finishes and wall coverings. Hard surfaces such as marble or tile must be finished or sealed so that they can be cleaned regularly without wearing. Both tile and marble are currently the standard choices for any wall subjects to wetness, humidity, and grease.
Flammability
Wall coverings, like bedding, must comply with flammability regulations. The specified of the wall coverings, that is, the person who writes the detailed descriptions of the items, must check local codes on flammability and toxicity, which vary by city and state.
Suitability
Like floor, walls have a major impact on the overall design of a room. Its location, climate, and even the standards and specifications of the operator all influence the selection of wall finishes and wall coverings. CARING FOR WALLS AND CEILINGS Most walls do not require daily maintenance, weekly cleaning is sufficient.
Only walls in guest bathrooms, public restroom, employee locker rooms, and locker rooms adjacent to pools and spas or fitness facilities require daily washing.
Ceilings are cleaned on a quarterly basis or, at least twice a year.
Ceilings that serve as decorative elements, such as the fabric or glass ceilings sometimes used to make a design statement in restaurants, lounges, or bars. PAINTED SURFACES Routine Maintenance Weekly dusting. Check for marks, chips, and scrapes. One painting expert recommends a mildly abrasive soap for removing black marks from walls without damaging paints. Bad soils can be removed by saturating the area of stain or soil with the cleaning solutions and allowing it to penetrate for a few minutes. Where dust and smoke have accumulated, it maybe necessary to apply a little abrasive powder on a wet sponge or pad. Deep Cleaning For hand washing with a sponge:
Begin from the bottom up to avoid streaks. Clean the lower half of the wall from one corner to the other. Rinse the lower half of the wall before the beginning the upper half. Wipe the wall dry after rinsing. Clean, rinse, and dry the upper half in the same manner. Change the solution and the rinse water frequently to insure good results. For washing with a mop:
Work from the top down. Swing the mop from side to side in rhythmic strokes as far as possible without stepping ahead. Do not use excess pressure, which could rub soil into the wall. At the point where side to side cleaning is impossible, swing the mop in long, vertical arcs from the cleaned upper surface down to the baseboard. Use a scrub brush for stubborn spots. Before the cleaning solutions dries on the cleaned areas, use the rinse mop with the same swinging motion. Dry the cleaned and rinsed area with a dry mop. For wall washing machines:
Work in left to right arcs as far as possible without stepping ahead. Change the solution pad when it becomes too soiled. Another option is to shift the rinse applicators to the detergent applicator, and the dry pad can be used for rinsing. After rinsing, dry the cleaned section of wall with the drying pad. Equipment and Supplies
Sponges or mops and pails are all that is necessary for hand washing. The best sponges are cellulose and about the size of a brick. A telescoping mop handle makes it easier to reach high places on the wall. Wall washing machines are available with a single tank. Terry cloth pads are needed for smooth walls. A strong alkaline cleaner such as presidium phosphate removes dirt but may also remove some paint. A weak solution should be patch tested on an inconspicuous area first. Synthetic detergents made of sulfonated hydrocarbons are usually preferable to soap, which may leave residue and hasten future soiling. VINYL WALLPAPER Deep Cleaning
Manufacturers instructions are the starting points for deep cleaning. Should be rinsed thoroughly and dried before moving to the next section. Attendants and supervisors should watch for seams that are opening up or curling. Equipment and Supplies
Brush for scrubbing and low sucking detergent diluted in warm water should suffice for most cleaning needs. A soft, lint free cloth or towel will be needed for drying. FABRIC PARTITIONS AND ACOUSTICAL WALLS Routine Maintenance
Should be inspected closely. Setup crews generally handle partitions along their edges; these are the first areas to show dirt, grease, and smudge marks. A brush can be used to keep the bases and edges clean. A piece of art gum will remove small spots from unpainted acoustical walls. Colored chalks are ideal for touching up nicks in acoustical walls. Spray paint can be used on painted acoustical walls, taking care not to fill in the holes, as this lessens sounds absorbency. Deep Cleaning
Cleaning should follow the manufacturers instructions. The best approach is to begin deep cleaning on a small inconspicuous piece of the partition or wall. Should be allowed to dry thoroughly before assessing whether there has been discoloration, shrinkage, and sagging, or other damage. Equipment and Supplies
Needed for routine cleaning is a vacuum with soft nozzle brush. Some fabrics cleaners are sold with their own soft brush attachment. Small sponge or soft brush will be needed for deep cleaning. TILE WALLS Routine Maintenance
Walls in public rest rooms, guest bathrooms, locker rooms, pool and spa areas must be washed daily with a tile cleaner or all- purpose cleaner. Walls separating shower stalls in pool or spa areas and employer shower must be cleaned daily with a disinfectant. In most cases, a mild alkali or synthetic detergent works well. Deep Cleaning
Training has to stress the importance of drying the grout in order to prevent mildew. Trained to put the shower curtain in the center or to one side, pulled across, in order to let air circulate. Equipment and Supplies
Wall washing machines usually have brush attachment available for rougher surfaces. As stated above, mild detergents abrasives, grout cleaners, and whiteners make up the basic cleaning supply list. Number one steel wool pads are useful for removing tough stains such as lipstick or coffee from grout. OTHER WALL MATERIALS Cork Wooden Plastic Laminate Fiberglass Glass Deluxe hotels may occasionally have fabric covered walls in special areas to convey a look of unstinting elegance. The high cost and extreme delicacy of these coverings make them impractical. Cotton, wool, silk or some combination may be installs. Delicate fabrics can be vacuumed with a soft brush nozzle so as not to pull threads or cause the fabric to sag or pucker.
Encounter wall coverings and finishes ranging from marble to cork and from wood veneers to brick and stainless steel. A new process that is applied somewhat like plaster produces a durable, easy-to-clean wall surface. Since the pigment is mixed into the wall material during manufacturing, the color permeates the entire surface. TYPES OF WINDOW The Double-Hung Window
It is classic in appearance, offers excellent control of ventilation. You can raise the lower sash or lower the upper one. A single-hung window is similar but only the lower sash opens. Casement Window
It hinges on one side and swings out when you turn a crank (some are inward-swinging). Because it opens fully, it affords good ventilation and is easy to clean.
A Slider
It offers a contemporary appearance. It's made from two separate sashes- one is fixed, the other slides in a track. Half opens for ventilation. A slider is easy to operate and most types are particularly weather-tight.
An Awning Window
It hinges at the top and tilts out at the bottom, providing partial ventilation. These are often used above doors or other windows. Jalousie or Louvered
It is excellent for ventilation but poor insulators-they leak a great deal of air. A Hopper Window
It hinges at the bottom. A hopper is normally used for ventilation above a door or window, where protected by eaves. The Tilt-Turn
It is a fairly new type of window. It tilts out for ventilation but also can be opened fully for cleaning or as an emergency escape. Round-Top
The geometrically-shaped windows are used as architectural accents. A Bow Window
It is made from several windows positioned side- by-side to create an arcing form. Similar to a bay window, it provides drama in a room. A Seamless Bent-Glass
It is a fairly new product that offers unobstructed views at the corner of a house. The Bay Window
It made from a central sash and two angled side sashes, is a classic favorite for expanding a room with light, views and drama. Angled side windows are often operable casements or double-hung windows. Glass Block
It is a light-allowing alternative to conventional windows, used both in exterior and interior walls. Various patterns allow varying degrees of view or privacy. Typical sizes are 6, 8 and 12-inch squares and 4 by 8 and 6 by 8 rectangles made for 4-inch- thick walls. FURNITURE, FIXTURES AND EQUIPMENT Appearance
Large patterns belong in large rooms (small patterns in small areas). Complementary patterns can be mixed, as long as they harmonize in term of style and color. Light colors make a room look bigger, dark colors make a space look smaller. Sometimes this rule is broken for effect, often to make a small restaurant look even more elegant and secluded. Availability
Availability is an important concern, especially when opening a hotel. The interior designer notifies department heads on the pre-opening team when the furniture, fixtures and equipment will be delivered. For every item, no matter how small, must be checked.
Comfort
Comfort is paramount for guestroom chairs, chairs used in auditoriums and meeting rooms, and chairs in fine dining restaurants where it is desirable to have patrons linger. Cost
The cost are the average life expectancy of the piece, the most and projected frequency of repairs, the cost of regular maintenance and the cost of deep cleaning.
Guarantees
This consideration is particularly important to the executive housekeeper, who will have to invoke the guarantee of any design element that fails to live up to the manufactures claims. NATURAL FABRICS Wool
Fibers from animal coats: Sheep, goats, rabbits, alpacas, llama Cotton
Fibers from the cotton plants seed pod Silk
Fibers from the cocoon of the silkworm
Linen
Linen is from flax, a bats fiber taken from the stalk of the plant
Hemp, Ramie, and Jute
All of these are similar to linen but the plants are processed slightly differently. MANUFACTURED OR MAN MADE FABRICS Acetate
It is not a strong fiber but can be extruded into fibers of different diameter and woven into fabrics that have the luxurious look of silk but do not wear like silk.
Acrylic
It is a fine soft and luxurious fabric with the bulk and hand of wool. Light weight and springy, this fabric is non-allergenic, dries quickly, draws moisture away from the body and is washable. Latex
It is an elastic fiber made from Latex. It is most often used with other fibers to create fabrics such as Spandex and foundation garments.
Nylon
Nylon is stronger yet weighs less than any other commonly used fiber. It is elastic and resilient and responsive to heat setting. Nylon fibers are smooth, non-absorbent and dry quickly. Dirt doesnt cling to this smooth fiber nor is it weakened by chemicals and perspiration. Polyester
Polyester is manufactured in many weights including fiber-fill used in pillows and upholstery. Threads spun from polyester fibers are strong, wear exceptionally well, and are used extensively in home sewing and manufactured sewing.
Rayon
Rayon, from cellulose, has many of the qualities of cotton, a natural cellulose fiber. Rayon is strong; extremely absorbent, comes in a variety of qualities and weights, and can be made to resemble natural fabrics. Spandex
It is an elastic type fiber that can be stretched many times its length and then spring back to the original length. Spandex is more resistant to washing, perspiration, and heat than latex. DEEP CLEANING OF FABRICS Vacuuming