3D Networks Overview & Commitment to the Call

Center Industry

Barry Southern, Chairman, 3D Networks

International Investment Conference
3D NETWORKS BACKGROUND
Singapore
China
Australia
Hong Kong
United States
Philippines
3D Networks is a subsidiary of the Singapore-based Planet One Pte
Ltd. group of companies employs over 600 people, having direct
representation in 10 countries
India
Thailand
Malaysia
United Kingdom
Middle East
Planet One Group of Companies
3D
Networks
Planet
PSG
NetProActive
Services
FCSCS Planet ICS
Voice
Data
Convergence
SW Services
And
Solutions
Hospitality
IP Tel
NOC
IMaRC
Managed
Services
IVR
Call Centre
Prof Services
500+ people
8 Countries
32 People
6 Countries
20+ People
3 Countries
90+ People
10 Countries
Just opened
Customer
3D NETWORKS ADVANTAGE
We become a Single Window to offer you the full life-cycle solutions & services
NetProActive
Services
Planet
PSG
FCSCS
Planet
ICS
PLANET ONE
A strong regional network of synergistically related technology
companies employing more than 600 personnel with direct
representation in 9 countries throughout APAC
Privately held and backed with private equity holder multi billion $
business across a variety of industries (timber, IT, automotive, oil and
gas etc like the TATA group in India)
3D Networks expanding continually and grown to a presence in
more than 7 countries
Gaining solid presence and foothold through acquisitions & mergers:
3D Networks in July 2001, Australia
Bangalore Labs (now NetProActive Services) in November 2001,
India
Planet Professional Services Group in July 2002, Singapore
TGNT in January 2003, China


Leading systems/network integrator in Asia Pacific
and a Voice & Data convergence specialist
Offers cutting-edge business communications
infrastructure solutions for enterprises, (BFSI, Contact
centres, Manufacturing, Government & Healthcare)
and Service Providers.
3D Networks - Overview
Call Centres
Converged VoIP
Unified Messaging Solutions
Voice Networks (IP Telephony / TDM
Telephony)
Speech Recognition
LAN
WAN
Metro Area Network Solutions
MPLS / Core Routing / Switching
Solutions
Security
Hybrid Solutions involving LAN, WAN,
voice & data
VoIP
Converged applications
Contact Centre Practice
Network and Security Audits
Network Design Services
Voice Solutions Data Solutions
Convergence Solutions Consultancy Services
3D Networks Solution and Service Offerings
Managed Services
SOLUTIONS and SERVICES
Voice Solutions
Data Solutions
Converged Solutions
Managed Services
Voice & Data Consultancy
END-TO-END LIFE
CYCLE SERVICES
Project Consultancy
Technical Consultancy
Product Supply
Installation, Commissioning
Wide Area Connectivity
Customization Services
Integration and Interface Services
Facilities Management
Training
Outsourcing of
Turnkey projects
STATE-OF-THE-ART 24X7 NOC
3D NETWORKS REGIONAL STRATEGY
3D Networks has 3 key strategic growth markets
India
expecting annual growth of 100% YoY for next 3+ years
Investment will continue in line with growth
New business models and revenue streams being explored
China
Tap the huge market potential
Have expanded service offerings to address unique market
requirements (heavy Govt business ownership)
Australia
Consolidation and value added services next big thing
Fundamentally transforming the business to drive innovation,
and new business opportunities (QT an example)

3D NETWORKS VALUE WHAT WE BRING TO THE TABLE
STRONG PARTNERSHIPS
EXPERTISE & EXPERIENCE
OUR COMMITMENT TO THE CALL CENTER INDUSTRY
STRONG PARTNERSHIPS
PARTNERSHIPS WITH INDUSTRY LEADERS
3D Networks is the
sole pan-Asian Platinum Partner of
Nortel Networks and Global
Customer Partner in APAC
EXPERIENCE & EXPERTISE
A FORMIDABLE COMBINATION OF
EXPERIENCE + EXPERTISE
Largest Group of Level 3 engineers skilled on Nortel product outside
of Nortel globally
Contact Centre Industry Experts like Chris Luxford are leading the
contact centre technology in 3D Networks
Strong Telephony Industry expertise senior to junior team members
from our Chairman Barry Southern with over 30 years in the industry,
to senior members like SK Jha, Karl Panknin, Bill Chang, Steve
Rickard etc
Periphonics skills unparalleled in the industry.
OUR CALL CENTRE & IVR CAPABILITY
Over 300 call centre customers regionally.



Over 50% of 3Ds
resources have
been applied to
and are skilled in
these areas
TO SUMMARIZE OUR EXPERTISE &
EXPERIENCE
3D Networks enjoys a strong presence in APAC region,
backed by very high technical expertise, rich experience
and the formidable background and support of the
Planet One group
We are growing to cater to the growing demands of our
customers businesses
When you think of Nortel, think of us


OUR COMMITMENT TO THE CALL CENTER INDUSTRY
OUR COMMITMENT TO THE CALL CENTER INDUSTRY
We strive to ensure that the customers technology
requirement is non linear
Ensure customer experience exceeds todays
performance levels
3D Networks believes in being a strategic advisor
3D Networks will continuously explore new technology
concepts that can provide customers with significant
differentiation
OUR COMMITMENT TO THE CALL CENTER INDUSTRY
In Aug 2004 3D Networks established its own Contact Centre
Consulting Practice headed by Chris Luxford, an expert in Call
Center technology practice.
3D Networks is one of the largest SIs in the Contact Centre
industry in India & Australia
3D Networks enjoys a understanding of contact centre solutions
from infrastructure requirements to complex applications
3D Network sees the contact centre space as essential to its
heritage and future growth

OUR COMMITMENT TO THE CALL CENTER INDUSTRY
As part of its commitment to the industry and to its 500+ contact
centre customers regionally, 3D Networks is:
Running a series of Contact Centre Strategy Workshops
regionally
Developing a range of operational contact centre
management training
Exploring a number of innovative BPO/Contact Centre
outsourcing business models
Soon to launch a range of new contact centre commercial
models that can be adopted by outsourcers
OUR COMMITMENT TO THE CALL CENTER INDUSTRY
We are keen to bring our Technology, Business Process
intellectual knowledge and quality of partnership to the
call center industry in Pakistan
We are not just another network integrator
You can look to us as your strategic partner for the entire
call center networking life-cycle from consultancy to
implementation to support.


THANK YOU

International Investment Conference
For details contact
Tel: (+92-21) 2634817-18-20 Fax: 2627843
E-mail: eveready@cyber.net.pk