October 2007

Deutsche Bahn AG
Mr. Peter Gerhardt
Integrated Systems Rail, Safety
The Integrated Management System (IMS) at DB AG
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The Integrated Management System (IMS) integrates the management systems for quality,
environment and safety, for example, including all synergy effects, to create a new overall
management system, in which the processes, interfaces, structures and documentation systems of
the individual systems are combined into a standard system.
Vision
Goals
Corporate
planning
Corporate management
Corporate
ranking
Corporate
evaluation

Balanced
scorecard
systems
Management
report
P r o c e s s e s
Work
safety
Hazardous
materials
Emergency/
fire safety
Environment Safety
Quality
and process
mgmt
The Integrated Management System is the basis of all management
and control systems used in the DB AG Group
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Purpose and aim of IMS: creation of legal safeguards, continuous
improvement of cost effectiveness, simplification by reducing complexity
To achieve the goals of IMS, all synergies must be captured, duplicated work and activities
avoided, and a Group-wide IMS peformance plan implemented.
The Integrated Management System is designed to

support managers in the performance of their individual corporate responsibilities
reduce costs and effort in the long-term through continuous process optimisation and by combining
duties and competences
support employees in the integrated implementation of processes
guarantee the supply of employment-related information and requirements
secure a positive corporate ranking (management quality)
estimate ecological and economic opportunities and risks
and thus ensure sustainability.
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Implementation of a continuous and process-
oriented integrated management system as a
management and control tool throughout the DB
Group, complete with an effective and legally
established structural and workflow organisation
Definition of IMS roles, clear allocation of responsibilities
Guarantee of continuous process improvement to
optimise performance and costs

Target in 2006: Group-wide introduction of IMS Initial situation in 2005

Several different DB AG management
systems running in parallel
Different standards (specifications) and
documentation systems
No continuous process environment
No standardised ruling for interfaces
The 6 elements of
the IMS at DB AG
Quality
Safety Environment
Fire safety/
emergency
Work
safety
Hazardous
materials
In 2005, the Board of Management decided to set up a Group-wide, continuous
and process-oriented integrated management system (IMS)
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In the IMS 2006 work programme, development work ends, and is followed
in 2007 by implementation, consolidation and further development
2007 2006
Appoint and implement
IMS management and organisation
Boards
decision on
IMS org.
BU/SC
Perform
management
reviews
Train staff and provide resources
Develop and implement process
management
Assess and develop management system
Analysis,
action,
projects
Implementation
of IMS org.
BU/SC ends
Start of
implementation of
IMS org. BU/SC
March April May June July Aug Sep Oct Nov Dec 1
st
Q 2
nd
Q 3
rd
Q 4
th
Q
IMS organisation in divisions
Set up IMS committees
Legal report
IMS vision and policy
IMS qualification concept
IMS process situation
Integrated processes specified
IT support concept
DB Excellence Programme
Audit system
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The committee sitauion for the design of management systems
integrates committees for specific elements and general IMS committees
Group Board of
Management
Group Board of Management
Steering Committee
Group committees/
working groups
Executive Committee
IMS Steering Committee

IMS Board

KA
Env.


KA
Work
safety
KA
Haz.
mat.
KA
Emerg.
/ Fire

KA
EBL


Line organisation / Projects
Board
Committee
on Safety
Design and Improvement of
Management Systems
Contents: Design of management systems
The IMS Steering Committee has Group-wide IMS
decision-making competence

The IMS Board is the common platform for the
design of the IMS for the Group management and
the IMS functions of the BU. The Group functions
(6 IMF elements), the IMS line organisations of the
BU and the specialist committees. The
spokesperson for the IMS Board ist the head of
VQ. The heads of VR L, I and P appoint the
representatives of their division to the IMS Board.

The Group committees for IMS elements provide
the approach specified for the IMS elements within
the Group.
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Cost reduction and capture of synergy effects by
combining duties and competences in shared
services during IMF setup
To secure continuous process improvement
for performance and cost optimisation
IMS
Vision
IMS policy

with element-specific
amendments
IMS work programme
with IMS goals/ action

with element-specific work
programmes with goals/action
DB AGs IMS supports strategic Group
process and cost optimisation goals
Strategic IMS goals
for the DB Group

with element-specific
details
Improvement of quality
provided for customer
To secure a professional environment
and safety management system to
support DB AG as a provider of safe,
long-term mobility
Subordinate element-
specific goals
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IMS
Vision
IMS policy

with element-specific
amendments
IMS work programme
with IMS goals/ action

with element-specific work
programmes with goals/action
The IMS environment and safety management goal is supported by
element-specific goals
Safety management: Increase in safety of rail operations
Environment management: Design and implement environmental
protection effectively with legal safeguards and
as an integral part of corporate duties
Work safety management: Reduction of accidents at work
Hazardous materials management: Stabilisation and
improvement of the high safety and quality level in the transport of
hazardous materials, and lobbying for improvements in the law
Fire safety/emergency management: Effective provision of
safety level achieved and further reduction of risks
To secure a professional environment and safety management system
to support DB AG as a provider of safe, long-term mobility

To secure continuous process improvement
for performance and cost optimisation
Quality: Improvement of quality provided for customer
Strategic IMS goals
for the DB Group

with element-specific
details
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Tasks completed to date (November 2006): the majority of the work
on the introduction of the IMS has been completed


Setup and implementation of IMS committee structure
Introduction of continuous improvement programme (BEP)
Introduction of IMS audit system (shared services)
Preparation and implementation of IMS organisation in BU and regions
Preparation of a concept for an IT-supported process management system
Development and introduction of a control method for integrated processes
IMS strategy development with VS, VU, VQ launched
Task completed
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4
Development of IMS reporting system and balanced scorecard
1
Introduction of management of integrated processes
Standard process management system incl. Group directive 120.xxx defined
5 Spread/establishment of DB Excellence Programme
6
Implementation and improvement of audit system
7
3
Continuation of IT support for IMS
2
Implementation of IMS strategy process in BU/SC/GM
Key duties in 2007 for the IMS organisations
in business units/service centres and Group management
Completion of a management review in the Group
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Backup
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The Integrated Management System (IMS) Vision



The DB Group is the leading provider of global mobility and logistics services.
The Integrated Management System is a prerequisite for this role.
The control and continuous improvement of our business processes, and the availability of
vehicle and track guarantee for our external and internal customers a satisfactory level of
punctuality, exemplary service, a high level of safety and all-round protection of our
environment.
As an integral component of corporate management, the Integrated Management System has a
major influence on forward-looking corporate development, on the long-term improvement in
earnings and on the satisfaction of our customers.



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Thank you for your attention