Administration Copyright 2004 LEGATO Systems, Inc. 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 2 5-21 Lab 2-5 4-1 Configuring Rules and Retention Demo 6-4 6-22 Demo 6-3 6-18 Using the EmailXtender Audit Utility 4-37 5-19 Demo/Lab 5-2 Demo/Lab 4-2 2-50 7-7 7-1 7-14 8-4 8-12 Lab 2-4 Demo/Lab 3-1 Lab 2-3 4 5 Demo/Lab 7-1 3 6-1 Using EmailXtract 6 2-36 5-1 Demo/Lab 8-2 Chapter Lab 6-1 Demo/Lab 4-1 Description 2 1 Chapter 3-1 6-10 Using the EX Administrator 2-14 Lab 2-2 2-5 Lab 2-1 2-1 Installing EmailXtender 4.x 4-31 1-1 EmailXtender Overview Page Page Description Searching the Message Center
5-15 Managing EmailXtender 7 Demo/Lab 5-1 Demo/Lab 7-2 Demo/Lab 8-1 3-39 8 8-1 Demo 6-2 6-14 2-59 Demo/Lab 5-3 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 3 Chapter 7 Managing EmailXtender Chapter 7 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 4 Objectives Understand EX system management. Assign archive permission levels. Manage unprocessed messages. Change the EX system configuration. 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 5 There are several actions that an EX administrator can take to better manage the EX system. Assign archive permission levels. Manage unprocessed messages. Change the system configuration. Understanding EX System Management 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 6 Assigning Archive Permission Levels Useraccess only to user's own mail Supervisor Groupaccess to mail assigned in specific group Directed Searchaccess to all mail in an assigned cabinet or folder Administratoraccess to all archived mail in the EX server (member of the local EXAdmin Group)
2005 EMC Corporation. All rights reserved. Managing EmailXtender - 7 EX administrators define Supervisor Groups To authorize certain users to search and view messages of other selected users. To allow managers to review the messages of their subordinates. EX uses the Auditing Utility to audit all supervisor viewing and searching. Creating Supervisor Groups 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 8 Configuring Directed Search Permissions Defined administrators can search archived messages in a specified cabinet or folder. EX administrators can specify who has permission to view certain messages. Each folder and cabinet has a Directed Search tab.
2005 EMC Corporation. All rights reserved. Managing EmailXtender - 9 Exploration Lab 7-2: Set up and Use Directed Search Access Rights Demonstration: Setting up and Using Directed Search Access Rights Lab 7-1: Create and Use a Supervisor Group Demonstration: Creating and Using a Supervisor Group 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 10 Lab 7-1: EmailXtender Account Information 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 11 Lab 7-1: Edit Group Group Name 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 12 Lab 7-1: Exchange Address Book 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 13 Lab 7-1: Edit Group Add Supervisors 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 14 Lab 7-1: Exchange Address Book User Added 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 15 Lab 7-1: Edit Group Add Users 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 16 Lab 7-1: EmailXtender Account Information 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 17 Lab 7-1: EmailXtender Search Website 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 18 Lab 7-1: User Authentication 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 19 Lab 7-1: UserX Message 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 20 Lab 7-2: Cabinet Properties-EmailVault_Accounting 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 21 Lab 7-2: Exchange Address Book 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 22 Lab 7-2: User Authentication 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 23 Lab 7-2: Messages to ClientX 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 24 If a problem occurs with a message during the transfer from the mailbox connector to the EX Message Center, EX places the message in a \BadDir directory. Managing Unprocessed Messages 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 25 1. Examine the unprocessed message. 2. Fix the problem. 3. Move (do not copy) the message files located in the \BadDir directory to the IIS SMTP incoming message drop directory C:\Inetpub\Mailroot\ Drop. Reprocessing Messages 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 26 Adjust the extended container path and file size. Change the Media type. Alter the Data Source settings. View and edit folder properties. Edit account information. Switch MAPI profiles. Change license configuration. Changing the EX System Configuration 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 27 1. Right-click the EX server item and select Properties. 2. Enter a new path. 3. Enter the new container file size. Adjusting Container Path and Size 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 28 1. Right-click the EX server item and select Properties. 2. Select a new Media Type from the drop down menu. Changing the Media Type 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 29
1. Right-click the EmailVault and select Properties from the shortcut menu. 2. Edit the properties to better meet the needs of your environment. Altering Data Source Settings To view and edit General Vault Properties:
2005 EMC Corporation. All rights reserved. Managing EmailXtender - 30
1. Right-click on a folder and select Properties from the shortcut menu. 2. Edit the properties to better meet the needs of your environment. Viewing and Editing Folder Properties To view and edit Folder Properties: 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 31
1. From the View menu, choose Account Info. 2. Edit the properties to better meet the needs of your environment. Editing Account Information To view or edit EX Account Information: 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 32
1. From the Options menu, choose Select MAPI Profile. 2. Select a profile from the Profile Name drop-down list or select New to create a new MAPI profile. Switching MAPI Profiles To select a new MAPI profile: 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 33 To view or edit EX license information: From the View menu, choose License Info. Changing License Configuration 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 34 To view or edit EX Event information: From the View menu choose Events. Using Events 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 35 To view or change EX service status: From the View menu, choose Services Info. Managing EmailXtender Services 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 36 Health Check Tool The Health Check Tool provides the following functionality: Check if all the messages are archived Check if all the previously archived messages are in a Good state or Corrupt (corrupt index or missing message). Allow the users to validate a corrupt month and index Allow the users to rebuild a corrupt month or index. Confirm whether all the messages were archived for each month, index, and volume.
2005 EMC Corporation. All rights reserved. Managing EmailXtender - 37 Health Check Tool Heath Check Tool consists of a GUI that interacts with the ExHealthChk.exe service. 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 38 Health Check Tool Operations Performed Verify Index Checks the current Index (chkidx, chkvol v, idxdoclist -v) if an index is selected. Disabled if month or vault is selected in tree view. Verify All Verifies all Indexes for a month. (chkidx, chkvol v , idxdoclist -v) Rebuild Index rebuilds the current Index if it is corrupt/missing message (chkidx -u) if an index is selected. Disabled if month or vault is selected in tree view. Rebuild All Rebuilds all Indexes that are corrupt or missing messages in the month. (chkidx -u) Document Report Gets list of all documents in the selected index (IdxDocList d) or in selected month. Message Check Checks a message against an index (MsgIdChecker m) Remove Id if not assigned column (MsgIdChecker r) Log file save log file, clear log file. 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 39 Health Check Tool View 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 40 Exploration Chapter 7 Review: Managing EmailXtender Summary 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 41 Exploration Chapter 7 Review: Managing EmailXtender Summary 2005 EMC Corporation. All rights reserved. Managing EmailXtender - 42 End of Chapter 7