Refers to interchange of information officially

Also known as through proper channel communication

Formal relations may establish between managers and
employees
May take any of the forms; policy; manuals: procedures
and rule books; memoranda; official meeting; reports etc.
A casual form of information sharing
Based on informal relations and free from all the
organizational formalities
Builds relations among staff members and volunteers
May occur for advice lines where people call in for help
for personal issues
Vertical (Upward and Downward)





Vertical communication occurs between hierarchically
positioned persons and can involve both downward and
upward communication flows.
The upward communication can also be
called the bottom-up communication.





It is the flow of information from subordinates to managers all of
who work within the same organization.
A downward communication is
defined as the type of
communication in which flow
of information in an organization comes from the top management
down to those at the lower levels in the organization or
establishment.


A diagonal communication in an organization is the process
whereby the flow of information is between people who
work in different departments and are at different levels of
the organization.



Horizontal communication is the transmission of
information between people, divisions, departments or
units within the same level of organizational hierarchy.
Effective use of horizontal communication in the
workplace can enhance both productivity and morale, as
well as offering a channel for resolving conflict.

Grapevine communication can be defined as an informal
communication within the organization or establishment.
Grapevine communication is synonymous with rumors.
It is the process whereby a rumor or leaked information circulates among
workers within the organization. Information received through the
grapevine can either be true or false since it is mainly based on rumors.
(Rumors)


The bypassing channel of communication normally happens as a result of
either urgency or privacy of a particular piece of information being
delivered.
It happens when lower employees bypass middle managers and
communicate directly with a higher level manager or vice versa.