What is Spa

Associated with water treatment which is also known

as Balneotherapy.
Not only does it allows the unification of the body, mind and
spirit for complete wellbeing but it can also help to care of the
body.

History of Spa
It began in ancient Sparta.
The four main elements steam, water, scent and touch.
Spa treatments can now be easily found at almost all four
corners of the world
Holistic venture
Direct relationship
between the body
and ones star sign
Every star sign has
some traits
Customized
massages, scrubs
and oils
People buy cars, jewellery, almost everything according to their sun sign,
so why should beauty treatments be any different..?

Internal
Marketing
Interactive Marketing
External
Marketing
Company
(Management)
Customers Employees
enabling
promises
keeping promises
setting
promises
Vision
Amidst lavish Spa-Astrological style and
hospitality you will enjoy attentive, personalized
services that rejuvenate your body and indulge your
soul.

Mission
To make sure the customers feel and touch the inner
astrological balance & relish the change through our
Spa-Astrological-Treatment.




Outstanding customer service.
Face-to-face, telephone interactions.
Customer satisfaction.
High ranking.
Empathetic.

Hiring the right people.
Training and developing people to deliver
service.
Rewards and incentives.
Aspiration.
PS
PRODUCT
PRICE
PLACE
PROMOTION
PEOPLE
PROCESS
PHYSICAL EVIDENCE

HOT HEADED, FAST PACED LIFESTYLE.

Element : Fire .

Detox Massage.

Coconut oil head and scalp m assage .
PRODUCT
EARTH LOVING, STABLE AND CALM.

Element : Earth.

A soothing mud wrap is the perfect spa
treatment.

Holistic Massage with precious gemstones.

PRODUCT
BUSY BEE OF THE ZODIAC

Element : Air.

Lemongrass Therapy Massage.

Oxygen Facial.
PRODUCT
DIFFICULT TO UNDERSTAND, ARTISTIC AND ECO-
FRIENDLY
Element : Water.

A Full Moon Lunar Facial , will firstly anoint
your feet with precious rose oil.

Jasmine and Green Tea Therapy Massage.

PRODUCT
LEO RULES THE HEART BUT THE MIND NEEDS
CONSTANT RE-ALLIGNMENT FROM PHYSICAL AND
EMOTIONAL EXERTION
Element : Fire.

A deluxe gold facial .

Hot Stone Body Wrap.

Fusion Massage.
PRODUCT
HEALTH CONSCIOUS, ARTISTIC AND INTELLIGENT.

Element : Earth.

Organic Facial soothing massage.

An invigorating sea salt scrub.

Algae Seaweed Wrap from France, rich in minerals,
amino acids and vitamins

PRODUCT
LIBRA
THE MOST DESIRED ZODIAC SIGN AND A BEAUTY LOVER

Element : Air.

Eucalyptus Steam .

Black Diamond Facial.

Luxury Foot Treatment with Therapeutic Touch .

Sugar scrub.
PRODUCT
LOVES THE DEEP AND SUB TERRANE ON TERRITORY

Element : Water.

Deep Tissue Massage.

Fruit Facial.

Reflexology Treatment.

SCORPIO
PRODUCT
SAGITTARIUS
ACTIVE AND ATHLETIC.

Element: Fire.

Foot soak and Indian Head Massage .

Herbal Body Scrub .

Detoxifying Massage with warm herbal oils.
PRODUCT
CAPRICORN
HARD WORKING AND MOST SERIOUS ZODIAC SIGN

Element : Earth.

Hot stone massage.

Enzyme Facial treatment.
PRODUCT
AGGRESSIVE, LOUD, INNOVATIVE AND LIVELY

Element : Air.

Thai Foot Treatment.

Tuning forks on acupuncture points .

Lavender Massage.

Ayurvedic hot oil treatment called Shirodara.
PRODUCT
IMAGINATIVE AND DREAMY

Element : Water.

A reflexology treatment

Detox Body Wrap with Therapeutic herbs and
oils.

PRODUCT
JUPITER PACKAGE:
22000 RS 24 HRS

SATURN PACKAGE:
17000 RS 12 HRS
NEPTUNE PACKAGE:
12000 RS 8 HRS

PRICE
Location Of Service Premises


2 storeyed spa/resort
including accomodation





Look Of Service Premises
ORGANIC FOOD
STATE OF THE ART SWIMMING POOL AND JACUZZI
LIBRARY
ENVIRONS OF KHANDALA
THREE STORIED ACCOMODATION
PLACE
PROMOTION
Advertisements in Selected magazines.

Vehicle advertisements Hoardings on roads
PROMOTION
Advertisements on social networking sites
PEOPLE
Functional Training:
Selecting The Best Talent From
Spa Schools Of India And
Thailand.
Training The employees In
Communication Skills & The
Use Of Latest Spa Technology.
Attracting, Motivating and
Retaining The best Employees.
Annual Employees Fest Named
Udaan .

Behavioral Training:
All The Employees Are Well
Groomed According To Our
Code Of Uniform.
All The Employees Are
Customer Friendly And
Responsive To Customer
Needs.
All The Employees Are
Multilingual So That They Are
Able To Communicate Fluently.
All The Employees Are
Gracious And Soft Spoken.



Appointments
Check In
Payments
Cancellations
Special Needs &
Medical Conditions
Confidentiality
Physical Facilities.
Physical Environment.
Social Setting.

Infrastructure

Core Services

Reliability

Credibility

Responsiveness

Empathy





Safety and Security

Communication

Price

Time

Competence





Intangibility
Perishability
Inseparability
Heterogeneity
Ownership
Simultaneity
Feedback.
Toll free number.

Most spas in India include a number of different therapies,
such as reflexology, hydrotherapy, aromatherapy, and
meditation. But what sets the Zodiac apart from the rest is
that it is designed by the best therapists along with
integration of expertise of well known astrologers. With
exquisite treatment suites for each sun sign the Zodiac will set
a benchmark in the Wellness Industry, making it a paradise
for spa enthusiasts.


Conclusion