100 th National Management Course Seminar Presentation on EVIDENCE BASED E-GOVERNANCE By Muhammad Saleem Ahmad Ranjha (Pakistan Custom Service) Sponsor DS: Sqn. Ldr. (R) Ahmed Yar Khan 2 Sequence of Presentation Introduction Issues of the Governance Objective Information Communication Technology (ICT) in Pakistan Landmark Projects M-Government Sequence of Presentation Punjab Information Technology Board (PITB) Dr. Umer Saif Motor Transport Management Information System Crime Mapping Livestock Data Collection Citrus Diseases Analysis Recommendations
4 Introduction The World is Flat by Thomas L. Friedman NYT 5 Introduction Rise of IT and Social Media Mobile Banking Impact on World Politics, Economy and Governance The Traditional Government Governments also changing and becoming more responsive and proactive Do or Die
6 Issues of the Governance Lack of transparency Lack of trust Corruption Lack of proper feedback mechanism Unreliable data
7 Objectives Transparency in governance Reducing corruption Authenticity of data Monitoring and evaluation of government projects
8 Information Communication Technology (ICT) in Pakistan Mobile phones 125 million 8 th
Internet connections 30 million 15 th
Facebook 10 million 25 th
Twitter 1.5 million 20 th
Linkedin 1.5 million 12 th
9 Source: Global Information Technology Report, 2013 by World Economic Forum www.Socialbakers.com Landmark IT Projects NADRA Higher Education Commission (HEC) Web based One Customs (WBOC) Land Revenue Management Information System (LRMIS) Benazir Income Support Programme (BISP) Jhang Model Citizen Feedback Model (CFM) 10 M-Government Strategic use of government services, and applications using cell phone, laptops, PDAs and wireless internets Availability of Government information and services anytime anywhere Professor I. Kushchu Japan Mobile Government Consortium International (mGCI) M-Government examples in Turkey, Philippines, Czech Republic and India 11 Punjab Information Technology Board
www.pitb.gov.pk 12 Forbes on Dr. Umer Saif
http://www.forbes.com/sites/peterhigh/2014/02/03/ a-professor-with-a-western-past-remakes- pakistans-entrepreneurial-future/ 13 Motor Transport Management Information System (MVR-MTMIS II) 14 Motor Transport Management Information System (MVR-MTMIS II) 15 Motor Transport Management Information System (MVR-MTMIS II) - Salient Features Customized application with outstanding process flow Replication, deployment, training and maintenance along with connectivity in all Punjab districts Registration of 3.6 million vehicle Web-based tax calculator for registration transactions and token tax payment Centralized data-based Automated notices to tax deflators 16 Source: MTMIS.punjab.pk Motor Transport Management Information System (MVR-MTMIS II) - Salient Features Online connectivity with Customs authorities for verifications Online data sharing with other provinces Document scanning for registered vehicles Ownership verification Rs. 23 billion have been collected so far under this project 17 Source: MTMIS.punjab.pk Crime Mapping 18 Crime Mapping - Salient Features Solution to facilitate the police for reporting of the crime from the location of occurrence Helps getting holistic and real time perspective of crime reported Helps for better crime fighting measures and performance analysis 19 Livestock Data Collection
20 Livestock Data Collection
21 Livestock Data Collection Salient Features Linking 3500 service centres of livestock department like mobile dispensary Aims to provide support services to farmer of animals, artificial fertilization, vaccination and information services Provides farmer and farm profiles Disease Out break analysis Utilization of services rendered (vaccination and medication) 22 Livestock Data Collection Salient Features Operational in 36 districts of Punjab More than 600,000 farmer registered Available to 1300 veterinary officers and assistants 23 Source: www.pitb.gov.pk Citrus Diseases
24 Citrus Diseases
25 Citrus Diseases Salient Features Developed by College of Agriculture and IT Department, University of Sargodha First Pakistani android agricultural app in both Urdu and English Helps in identifying the symptoms encompassing citrus diseases requiring immediate concerns Helpful by Pakistani quarantine official for inspecting imports and exports of citrus Many more agricultural android apps expected to follow 26 Analysis Transition from brick and mortar to M- Government IT is more than Word Processor and Power Point Interactive Websites adjustable for M- Governance Time to developing Mobile Apps Information Communication Technology for Development ICT4D E- Learning E-Entrepreneurship
27 Recommendations Replications in Federal and other provincial govts Laptops & PDAs at CSA, SMC and NMC Paperless Environment Carbon Creditting Head of Offices Periodic Meetings on ICT 24/7 Monitoring Action based Periodic Evaluation
28 Recommendations Setting up Project Management Units Setting up Dash Boards Use of MS Excel Use of MS Project SMS and Mobile Apps Involving the users through Crowd Sourcing 360 Degree Feedback