Threat from PC Industry 4 wheeler passenger vehicle industry
Suppliers
High - Microprocessors , Operating System Providers ISVs Wintel - Network Effects Low Small, localized & fragmented suppliers, dependent on manufacturer Buyer High More Aware With greater knowledge about computers, buyers demand features, better prices . High Availability of largely similar products, low switching cost, price sensitive end users Rivalry High - Many fragmented players fighting on price. Each aspiring to be the industry leader. High Many players in each segment offering similar value propositions. Substitutes Medium - Though not threatening the existence of PCs , PDAs, smart-phones are already seen as future alternative to PCs eroding the exclusivity and hence premium attached to PCs. Educational institutions, Govt. organizations etc, still use PCs. Medium - Two wheelers, public transport system, railways. But high switching cost because buying and selling car takes time and effort. New Entrants High- PC components were standardized & easily available . Low barriers to imitate as easy to assemble. Low Highly capital intensive industry, need to build supplier networks, distribution channels, technical know- how etc. New Game Strategies Apple (New Game: Across the board) Tata Nano (New Game: Selective) Focus on entire market to give an easy-to-use computer in the hand of every man, woman & child Fundamental changes to business and industry structure Proprietary design & OS Not open for cloning Focus on enriching user experience by superior graphics, sound and design, which was a first for the industry Conventional wisdom irrelevant Apple controlled all aspects of its computer, unlike IBM Customer focus rather than enterprise focus Achieving vertical and horizontal integration
Focus on small and latent market segment Ultra low cost car Fundamental changes to business and industry structure Rs 100,000 car that redefines the industry; created a completely new segment Suppliers given the ownership to customize Conventional wisdom refuted Complete overhaul of every aspect of car design. Motorcycle dashboard used Rear engine, one injection valve with 2 spray holes 70% fewer parts in door handle
Apple failed to identify industry trend which moved towards open platforms & cross licensing which eventually hindered their across the board strategy Internal Competitive Advantage Apple Tata Value Based Advantages Vertical Integration (Both hardware and software) Design capabilities Propriety OS Capability to share synergies amongst the large number of companies under the TATA umbrella. (Ex. R&D, Financial backup, supply chain) Experience in supply chain and distribution Strong R&D focus (2000 engineers across India, Spain, UK etc.) Rareness Utility based design (Known for its user- friendliness) Trust in brand name of TATA built over the years Imitability Socially Complex Resources Innovation based culture Firms culture built on reputation, teamwork, trust; difficult to imitate.
Developing software for proprietary hardware; not licensed out for cloning
History Historical associations (Ex. With Mercedes Benz) Access to resources Numerous small decisions CSR initiatives Employee friendliness, supplier relationship Socially Complex Resources Company culture aims at maximizing value for customers Organization Visionary leader in Steve Jobs Computers were Jobs and Wozniaks toys to be used for fun. Made it easier to make user friendly computers Visionary leader in Ratan Tata Experience in handling big projects Management Base (TAS) Meritocracy Sustaining Competitive advantage Requirement for imitation by competitor Apple Tata Identification Identifiable Targeting niche segment Identifiable Targeting niche segment Incentive for imitation High incentive - Premium price - Apple is only player High incentive - Largest growing segment in India Diagnosis Causal ambiguity - Changes in many product development processes along with changes in marketing and distribution processes. Causal ambiguity - Changes made in almost all production and procurement processes. Resource acquisition Difficult to replicate - Expertise in both OS and Hardware development. - Top talent acquired due to Apple brand. Difficult to replicate - Technical prowess - Positive synergies with collaborators
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