NIDHI SHUKLA

XISS
Is it leadership?
Is it individual brilliance?
Is it collective performance?
What makes an organization
tick?


Of the people
By the people
For the people

Dynamics is the basis of
Organisational Development




Organizations are dynamic entities
Organization Development is a top
management supported, long-range
effort to improve an organizations
problem-solving and renewal
processes, particularly through a more
effective and collaborative diagnosis
and management of organization
culture with special emphasis on
formal work team, temporary work
team and intergroup culture with the
assistance of a consultant-facilitator
and the use of the theory and
technology of applied behavioural
science, including action research.
Top management supported
Long range effort
Improvement of organisations
problem-solving and renewal
processes
through effective and collaborative
diagnosis
Management of organisational
culture



Formal work team
Temporary work team
Inter-group culture
Consultant facilitator
Applied behavioural science
Action research



A team is a group of people who
are mutually dependent on one
another to achieve a common
goal.
Teams succeed when members
have:
commitment to common objectives;
defined roles and responsibilities;
effective decision systems,
communication and work
procedures; and,
good personal relationships.
Setting clear goals
Defining individual roles
Communicating clearly and openly
Making effective decisions
Balancing participation
Valuing diversity
Managing conflict
Creating a positive atmosphere
Developing cooperative relationships
Utilizing participative leadership
The speed of the team depends on the pace of
leader
Ensure that the everyone
in the team works towards a
Common Goal.
It is a leaders responsibility
to link the individual goals
of each team member with
the common goal to ensure
motivation and desire to
achieve it.
Everyone in the team must know
their roles and responsibilities and
there should be no confusion
regarding them as this could lead to
unnecessary friction amongst team
members.
Every team member should know
that their role in the team is crucial
and is valued by their boss. They
should be able to respect the role of
everyone in the team.
Clear allocation of work reduces the possibilities of
intra team conflict.
Putting the information across clearly
and with the right words and tone
ensures trust and confidence in team
thus encouraging every team member
also to be honest and clear about their
views.
A leader who communicates clearly
wins the trust of the team and thus is
the focal point of a strong and closely
bonded team.
Decision making involves choosing
between alternatives, prioritizing and
choosing the most feasible alternative.
Taking everyones views and
incorporating them in the decision
made increases its acceptability and
thus makes the process of change
easier.
The decisions taken should help the
team in their development and should
be a clear image of their usefulness
for the leader, the team mates and the
organisation
There should be an equal
participation of everyone in the
team in every task taken and
every decision made. The
energy of enthusiastic members
should be routed in the right
directions and the shy members
should be encouraged and
motivated to speak up and
participate more.
A leader makes his presence felt
best by being encouraging
towards everyones participation
from the team.
The individuality of each team
member should be respected.
There shouldnt be any
discrimination based on age,
gender, personality traits, race,
color etc. The individual
charecterisitcs of each are an
asset to the team and
strengthen it.
A leader should be capable
of making every team
member respect the other
and the diversity in team and
should lead by example.
Conflicts are a part of every group
dynamics but the skill lies in
handling them skillfully and reducing
the intragroup friction to minimal.
A leader should ensure that the
conflicts are handled with a good
balance of assertiveness and
sensitivity and should be totally
prejudice free.

A leader should guide
his/her people towards a
goal centric approach.
If due appreciation is given
to every applaud that the
team member brings and the
team is happy, a positive
atmosphere is automatically
created.
A team that is dependent on each
other for the completion of their
goals and realises the importance
of that dependence, churns out
maximum output and stays happy
together
A leader should bring professional harmony
and mutual dependence in the team to make
the team bond stronger and more productive

Delegation of responsibility helps
in developing the teams leadership
skills and the sense of responsibility
It is a great motivating factor
too which leads members of
team to own the task and thus
work towards it with greater
enthusiasm


Why Teams?

Teamwork distributes the work load
Teams develop a synergy
Teamwork develops diverse thinking
Teamwork leads to innovative problem
solving.
Teamwork provides team members an
opportunity to work together in a non-
competitive environment and it builds their
self-confidence.

TEAMWORK- Better for all



there is no i in a
team
The standing Rule
Shared leadership
roles.
Mutual
accountability.
Substitution effect.
Collective
responsibility.
Elements of A team


Manageable size
Diverse skills, knowledge, and
experience
Resourceful, competent
leadership
Common goals
Cooperation
Solidarity
Open exchange of ideas and
information
Mutual respect and support


Forming
Storming
Norming
Performing
Team Building
Define team
Determine
individual roles
Develop trust
and
communication
Develop norms
Task
Define
problem
and
strategy
Identify
information
needed
Encourage and maintain open
communication.
Help the team develop and
follow team norms.
Help the team focus on the
task.
Deal constructively with
conflict.


Keep a record of team
meetings.

Maintain a record of team
assignments

Maintain a record of the team's
work.

Contact resource people
outside of the team.

Correspond with the team's
mentor.

Work to maintain good
communication among team
members.


How do we support each other?

What do we do when we have
problems?

What are my responsibilities to
the team?
During the Storming stage team
members:
realize that the task is more
difficult than they imagined;
have fluctuations in attitude
about chances of success;
may be resistant to the task;
and,
have poor collaboration.
Do we have common goals and
objectives?
Do we agree on roles and
responsibilities?
Do our task, communication, and
decision systems work?
Do we have adequate
interpersonal skills?

Separate problem issues from
people issues.
Be soft on people, hard on
problem.
Look for underlying needs, goals
of each party rather than specific
solutions.


State your views in clear non-
judgmental language.
Clarify the core issues.
Listen carefully to each persons
point of view.
Check understanding by restating
the core issues.

During this stage members
accept:
their team;
team rules and procedures;
their roles in the team; and,
the individuality of fellow
members.
Team members realize that they are
not going to crash-and-burn and start
helping each other.
Competitive relationships become
more cooperative.
There is a willingness to confront
issues and solve problems.
Teams develop the ability to
express criticism constructively.
There is a sense of team spirit.
Be descriptive.

Don't use labels.

Dont exaggerate.

Dont be judgmental.

Speak for yourself.




Listen carefully.
Ask questions for clarity.
Acknowledge the feedback.
Acknowledge the valid points.
Take time to sort out what you
heard.
Team members have:
gained insight into personal and
team processes;
a better understanding of each
others strengths and
weaknesses;
gained the ability to prevent or
work through group conflict and
resolve differences; and,
developed a close attachment to
the team.
Commitment,

Coordination,

Camaraderie ,

Consideration
4 C
s
of team culture-
Hurdles in Teamwork
Ego
Unhealthy Competition
Inferiority & Superiority Complexes
Only I Can Do It attitude
Self over estimation, and under estimation others
Jealousy
Distrust

More input leads to better ideas and decisions.
Higher quality output.
Involvement of everyone in the process.
Shared information means increased learning.
Increased understanding of other peoples
perspectives.
Increase opportunity to draw on other peoples
strengths.
Ability to compensate for individual weaknesses.
Anything extra that you can think of?