Effective Leadership and Management Styles

Objectives
At the completion of this module, participants will
be able to:
• Explain the difference between management and
leadership.
• Recognize and apply leadership practices.
• Examine styles of management and leadership.
• Tie issues of empowerment, delegation, and motivation to
leadership.
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 Effective Leadership and Management Styles

Definitions
Management- all actions focused on accomplishing the tasks in an
organization.

Leadership- the ability to create an environment where individuals

willingly apply their unique abilities to a common mission.
Leadership is about the relationship between leaders and their team.

Competence- the knowledge and skill to do the job.

Commitment- the motivation, willingness, and confidence to do the

job.

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 Effective Leadership and Management Styles

Personal Check-In: Individual Leadership Reflection

Think about a leadership experience that really pleased you, a
time when you worked with others and did a good job of helping
something positive or effective occur. It can be a work
experience or a personal experience.
1. Briefly summarize the situation.
2. What action did you take to make it happen?
3. What three words would you use to describe the
situation?

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 Effective Leadership and Management Styles

Icebreaker: Leadership and Management

• What is management?

• What is leadership?

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 Effective Leadership and Management Styles

Traits of the Excellent Leader

Excellent leaders have:
• A vision and purpose.
• Clear goals.
• Strong commitment.
• Flexibility.
• An understanding of change.
• Active listening skills.
• Confidence to take risks.

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 Effective Leadership and Management Styles

Traits of the Excellent Leader

Excellent leaders are:

• Knowledgeable about the total organization.

• Able to learn from mistakes.
• Excellent communicators/listeners.
• Able to speak clearly and effectively.
• Resourceful.
• Realistic.
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 Effective Leadership and Management Styles

Employee Check List

Bring to mind an employee you want to think about during

this module. Think about a specific task or job you need
this employee to do.

• How competent is she? How much does she know about

the job? How skilled is she at doing the job?

• How committed is she? Is she motivated to do it? Is she

confident that she can do it?

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 Effective Leadership and Management Styles

Reality Practice: Employee Analysis

• Rita is a new employee on your team. She has been

anxious to join you for a while but this position just
opened up.

__________ Competence

__________ Commitment

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 Effective Leadership and Management Styles

Reality Practice: Employee Analysis

• Delilah, the senior member of your staff, works well on

her own. She knows just what to do at the right time. She
helps others learn and adds to the success of the team.

__________ Competence

__________ Commitment

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 Effective Leadership and Management Styles

Reality Practice: Employee Analysis

• Connie has worked with you for six months. She is able to
do some of the work well but seems to be down on herself
about not learning everything quickly enough.

__________ Competence

__________ Commitment

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 Effective Leadership and Management Styles

Reality Practice: Employee Analysis

• Sabrina knows the ropes of her work. She can manage all of
the tasks, but sometimes she doesn't think she can really
make things happen.

_________ Competence

_________ Commitment

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 Effective Leadership and Management Styles

Reality Practice: Employee Analysis

• Your employee:

__________ Competence

__________ Commitment

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 Effective Leadership and Management Styles

Leadership Styles
The Directing Leader:
• Sets goals.
• Identifies the problems.
• Comes up with solutions.
• Decides who does what work.
• Gives specific directions.
• Announces decisions.
• Closely supervises and evaluates employees' work.
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 Effective Leadership and Management Styles

Leadership Styles
The Coaching Leader
• Sets the goals.
• Identifies the problems.
• Develops a plan to solve problems and consults with employees.
• Makes the final decision about procedures or solutions after hearing
employees' ideas, opinions, and feelings.
• Explains decisions to employees and asks for their ideas.
• Praises employees' work efforts.
• Continues to direct employees' work.
• Evaluates employees' work.

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 Effective Leadership and Management Styles

Leadership Styles

The Supporting Leader

• Involves employees in problem-solving and goal-setting.

• Takes the lead in defining how to do a job or solve a problem.
• Provides support, resources, and ideas if requested.
• Shares responsibility for problem-solving with employees.
• Listens to employees and guides them as they make decisions.
• Evaluates an employee’s work with that person.

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 Effective Leadership and Management Styles

Leadership Styles
The Delegating Leader
• Identifies problems with employees.
• Sets goals with employees.
• Develops plans and makes decisions with employees.
• Lets employees decide who does the tasks.
• Accepts employees' decisions and monitors their performance.
• Lets employees evaluate their own work.
• Lets employees take responsibility and credit for their work.

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 Effective Leadership and Management Styles

Reality Practice: Leadership Styles

• Rita is a new employee on your team. She has been

anxious to join you for a while but this position just
opened up.

__________ Competence

__________ Commitment

Leadership Style __________

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 Effective Leadership and Management Styles

Reality Practice: Leadership Styles

• Delilah, the senior member of your staff, works well on

her own. She knows just what to do at the right time. She
helps others learn and adds to the success of the team.

__________ Competence

__________ Commitment

Leadership Style __________

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 Effective Leadership and Management Styles

Reality Practice: Leadership Styles

• Connie has worked with you for six months. She is able to
do some of the work well but seems to be down on herself
about not learning everything quickly enough.

__________ Competence

__________ Commitment

Leadership Style __________

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 Effective Leadership and Management Styles

Reality Practice: Leadership Styles

• Sabrina knows the ropes of her work. She can manage all
of the tasks, but sometimes she doesn't think she can really
make things happen.

__________ Competence

__________ Commitment

Leadership Style ___________

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 Effective Leadership and Management Styles

Reality Practice: Leadership Styles

• Your employee:

__________ Competence

__________ Commitment

Leadership Styles __________

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Checking Out: Next Steps

Consider the employee you have been thinking about during
this module.
1. What leadership style does this employee need from you?

2. What style have you been using?

3. What will you do differently?

4. What actions on your part will help this employee move toward
the high competence/high commitment characteristics of an
employee who needs your delegation style?
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