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What is Strategy?
Strategic process
Case 1 – Ben & Jerry’s Homemade Ice Cream Inc
What is Strategy?
Emergent
Not pre-conceived, but develops over time
Levels of strategic decision-making
Strategic Level
Long-term (years)
Tactical Level
Medium-term (months-one year
Operational Level
Day-to-day
Stakeholders
Mendelow
Stakeholder interest and power
Interest– willingness to influence the organization and the extent
to which the stakeholders cares
Power – the ability to influence the organization
Formula:
Stakeholder interest = power x interest
Stakeholders
Least influential
Low
Stakeholder interest
Inc
re asi
n gi
nfl
ue
n ce
High
Most influential
Strategic Process
Continual Feedback
Identification of
key strategic issues
Never-ending process
Adapt to the environment
Three stages
Two main stages
Internalanalysis
External analysis
Third stage